Rise by We Privacy Policy


Effective Date: May 25, 2018

How We Use Your Personal Information

Unless otherwise defined in this document, defined terms have the meaning ascribed to them in WeWork’s Global Privacy Policy, including the categories of Personal Information used.

Member, Trial Members, and Other End Users. If you are a Member, Trial Member, or Other End User, when you sign up for the Services, Rise by We will use:

  • Contact Information and Professional Information to identify you, provide you with an access badge, provide the Services and a Secure Environment (“Secure Environment” as used in this Policy means both physical and online environments) and to contact you about our Services. This is to meet our contractual obligations to you and on the basis of our legitimate interests as described in the Global Privacy Policy; to respond to inquiries or troubleshooting requests that we receive from you, and to deliver notifications and other operational communications;
  • Verification Information to protect against fraud, abuse, or harm and verify your identity, to comply with applicable law, to meet our legitimate interests in preventing unauthorised access to our locations, and to prevent fraudulent activities;
  • Payment Information, where appropriate, to process a financial transaction that you have requested, including your purchase of the Services. This is to meet our contractual obligations to you when you purchase any Services;
  • Assessment Information, including information about your height, weight, and general physical well-being, but only with your explicit consent where required by law. We may use Assessment Information to tailor your workouts for you;
  • Other Personal Information to: (i) secure our Services and prepare aggregate use statistics; (ii) connect you with the community; (iii) provide emergency Services; (iv) provide wifi; (v) improve our products and Services; (vi) to better tailor and provide the Services; (vi) connect you with social media channels, apps, and websites; (vii) provide you with online and offline events; and (viii) assist with our internal business purposes, such as business planning and program development, in order to meet our contractual obligations to you, or to meet our legitimate interests in providing the best Services possible to our Members and Trial Members;
  • Other General Information to fulfill service requests, and to provide the Services that you request through our booking and sign-in tools to meet our legitimate interests in providing the best Services possible to our Members and Trial Members; and
  • Office Preferences Communications and any other information that you intentionally share, send, or receive using the Services so that we can tailor our Services, workouts, and products to you to meet our legitimate interests in providing the best Services possible to our Members and Trial Members.