Teem Privacy Policy

Effective Date: July 12, 2019

Teem provides its corporate clients with a space scheduling, visitor management, and workplace analytics platform. In order to provide these features, we collect and use Personal Information. This Teem Privacy Policy describes how Teem uses certain categories of Personal Information and provides other information specific to Teem. Please see The We Company’s Global Privacy Policy for additional information, including for the definitions of capitalized terms that are not defined here.

How We Use Your Personal Information

This section supplements our Global Privacy Policy to provide more information about some of the ways in which we use your information that are specific to Teem.

Corporate Members and Clients.  If you are a corporate member or client, the Personal Information we use includes:

  • Contact Information and Professional Information so that we may identify you and contact you, including to respond to inquiries or troubleshooting requests and to deliver notifications and other operational communications;

  • Contact Information and Verification Information to protect against fraud, abuse, or harm, verify your identity, and otherwise provide a Secure Environment (generally, to meet our legal obligations or to meet our legitimate interests);

  • Payment Information, where appropriate, to process a financial transaction that you have requested, including your purchase of the Services (generally, to meet our contractual obligations to you);

  • Device and Usage Information to provide the Services and a Secure Environment, process data or files that you input, upload, or store with the Services, better tailor and provide the Services, and help us improve our products and Services. Click here for more information about choices to opt out of the use of Mobile Location Analytics to capture your mobile device’s WiFi MAC address or Bluetooth address; and

  • Other Personal Information to tailor our marketing to you and provide you with the Services, including, but not limited to (i) enabling you to book conference rooms; (ii) providing Services that you request through our booking and sign-in tools; and (iii) processing the data or files that you input, upload, or store with the Services, such as to fulfill search queries that you submit or process documents that you upload to the Services.

Corporate Members’ and Clients’ Employees.  If you are a corporate member’s or client’s employee, the Personal Information we use includes:

  • Contact Information and Professional Information so that we may identify you and contact you, including to respond to inquiries or troubleshooting requests and to deliver notifications and other operational communications;

  • Contact Information and Verification Information to protect against fraud, abuse, or harm, verify your identity, and otherwise provide a Secure Environment (generally, to meet our legal obligations or to meet our legitimate interests);

  • Device and Usage Information to provide the Services and a Secure Environment, process data or files that you input, upload, or store with the Services, better tailor and provide the Services, and help us improve our products and Services. Click here for more information about choices to opt out of the use of Mobile Location Analytics to capture your mobile device’s WiFi MAC address or Bluetooth address;

  • Email Calendar Information, by integrating with your corporate email calendar, to enable you to book conference rooms and receive meeting notifications. We also analyze the data regarding the conference rooms that you book to help us improve our products and Services (e.g., by offering additional conference rooms, reassigning conference space to desk space, and identifying which conference rooms are preferred) and ensure that we can provide the most efficient Services possible; and

  • Andre Personal Information to tailor our marketing to you and provide you with the Services, including, but not limited to (i) enabling you to book conference rooms; (ii) providing Services that you request through our booking and sign-in tools; and (iii) processing the data or files that you input, upload, or store with the Services, such as to fulfill search queries that you submit or process documents that you upload to the Services.

Visitors, Guests, and Other End Users.  If you are a visitor or guest who visits a facility that has integrated Teem, the Personal Information we use includes:

  • Your name and email address, whether provided by you or your host, to identify you and provide you with a digital or physical access badge. We may also collect your Contact Information and Professional Information for these purposes and to provide the Services;

  • Contact Information and Verification Information to protect against fraud, abuse, or harm, verify your identity and the purpose of your visit, and otherwise provide a Secure Environment (generally, to meet our legal obligations or to meet our legitimate interests);

  • Device and Usage Information to provide the Services and a Secure Environment, process data or files that you input, upload, or store with the Services, better tailor and provide the Services, and help us improve our products and Services. Click here for more information about choices to opt out of the use of Mobile Location Analytics to capture your mobile device’s WiFi MAC address or Bluetooth address; and

  • Other Personal Information to provide the Services, including, but not limited to (i) enabling you to receive meeting notifications; (ii) providing Services that you request through our booking and sign-in tools; and (iii) processing the data or files that you input, upload, or store with the Services, such as to fulfill search queries that you submit or process documents that you upload to the Services.

All. Whether you are a member, client, member’s or client’s employee, visitor, guest, or other end user, we also use your Device and Usage Information and Other Personal Information to prepare aggregate use statistics, analyze, provide, better tailor, and improve our products and Services, tailor and provide you promotions and advertising, both on and off the Services, otherwise enhance your engagement with us, and as otherwise described in our Global Privacy Policy.

For more information about how we use your Personal Information to meet our contractual obligations, to meet our legal obligations, in accordance with our legitimate interests, and, where applicable, with your consent, please see our Global Privacy Policy.

Our clients may collect and process Personal Information by integrating with Teem or by integrating third-party tools with Teem. Our clients are subject to their separate and independent privacy policies. We cannot control or be held responsible for their privacy practices.

Privacy Shield

Teem, LLC participates in the EU-US Privacy Shield Framework and Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of Personal Information transferred from the EU, the European Economic Area, and Switzerland, to the United States as set forth in our certification. Teem is subject to the Privacy Shield Privacy Principles of notice, choice, accountability for onward transfer, security, data integrity and purpose limitation, access, recourse, enforcement, and liability with respect to Personal Information received in reliance on these Privacy Shield Frameworks. If there is any conflict between the policies in this Teem Privacy Policy, or any other applicable privacy policy, and the Privacy Shield Privacy Principles, the Privacy Shield Privacy Principles shall govern with respect to Personal Information subject to our Privacy Shield certification. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov. The Federal Trade Commission (FTC) has jurisdiction over Teem’s compliance with the Privacy Shield. Any questions, concerns, or comments regarding the Privacy Shield section of this Policy also may be directed to privacyshield@teem.com.

Third Parties and Legal Requests: We use third parties to assist us in providing the services to our corporate clients. In addition, Teem may disclose Personal Information subject to its Privacy Shield certification within the WeWork Family and to other third parties in a manner that is consistent with the Privacy Shield Principles, including when required by law and as necessary to provide and protect our services. Personal Information that is transferred to us may be subject to disclosure pursuant to legal requests and other judicial and government process, such as subpoenas, warrants, and orders.

Your Choices: With respect to Personal Information transferred in reliance on our Privacy Shield certification, individuals have the right to opt out of (i) disclosures of their Personal Information to certain third parties; and (ii) uses of their Personal Information for any purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by the individual. Individuals may also have rights under the Privacy Shield Principles to access their Personal Information, subject to certain exceptions. To exercise these choices, please contact Teem at privacyshield@teem.com.

EU and Swiss individuals with questions or concerns about the use of their Personal Information should contact us at: privacyshield@teem.com. If your question or concern cannot be satisfied through this process, Teem has further committed to refer unresolved privacy complaints under EU-US Privacy Shield and Swiss-US Privacy Shield to an independent dispute resolution mechanism operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed by Teem, EU and Swiss individuals may bring a complaint with respect to Personal Information subject to our Privacy Shield certification before the BBB EU and Swiss Privacy Shield program at: www.bbb.org/EU-privacy-shield/for-eu-consumers/. Finally, as a last resort and in limited situations, EU and Swiss individuals may seek redress from the Privacy Shield Panel, a binding arbitration mechanism.