WeLive and Powered by WeLive Privacy Policy

Effective Date: July 12, 2019

WeLive and Powered by WeLive create convenient, comfortable, and connected living spaces. In order to provide these services, including amenities, such as front-desk services and smart climate control, events, and activities, we collect and use Personal Information. This WeLive and Powered by WeLive Privacy Policy describes how WeLive and Powered by WeLive use certain categories of Personal Information and provides other information specific to WeLive and Powered by WeLive. Please see The We Company’s Global Privacy Policy for additional information, including for the definitions of capitalized terms that are not defined here.

How We Use Your Personal Information

This section supplements our Global Privacy Policy to provide more information about some of the ways in which we use your information that are specific to WeLive and Powered by WeLive.

Members.  If you are a member, the Personal Information we use includes:

  • Contact Information and Professional Information so that we may identify you and contact you, including to respond to inquiries or troubleshooting requests and to deliver notifications and other operational communications;

  • Contact Information and Verification Information to protect against fraud, abuse, or harm, verify your identity, and otherwise provide a Secure Environment (generally, to meet our legal obligations or to meet our legitimate interests);

  • Payment Information, where appropriate, to process a financial transaction that you have requested, including your purchase of goods or the Services (generally, to meet our contractual obligations to you);

  • Your preferences to tailor your living environment to you (e.g., by adjusting your desk height, cooling or heating the room, and starting the fan); and

  • Other Personal Information to tailor our marketing to you and provide you with the Services, including, but not limited to (i) providing you with front-desk services; (ii) providing Services that you request through our booking and sign-in tools; and (iii) processing the data or files that you input, upload, or store with the Services, such as to fulfill search queries that you submit or process documents that you upload to the Services.

Visitors, Guests, and Other End Users. If you are a visitor or guest who visits a facility in connection with the Services, the Personal Information we use includes:

  • Contact Information, whether provided by you or your host, to identify you and provide you with a digital or physical access badge;

  • Contact Information and Professional Information, such as information you submit through our website, so that we may identify you and contact you, including to respond to inquiries that we receive from you;

  • Contact Information and Verification Information to protect against fraud, abuse, or harm, verify your identity and the purpose of your visit, and otherwise provide a Secure Environment (generally, to meet our legal obligations or to meet our legitimate interests);

  • Payment Information, where appropriate, to process a financial transaction that you have requested, including your purchase of goods or the Services (generally, to meet our contractual obligations to you); and

  • Other Personal Information to provide the Services, including, but not limited to (i) providing you with front-desk services; (ii) providing Services that you request through our booking and sign-in tools; and (iii) processing the data or files that you input, upload, or store with the Services, such as to fulfill search queries that you submit or process documents that you upload to the Services. This Personal Information may vary depending on the length of your visit or the Services that you access.

All. Whether you are a member, visitor, guest, or other end user, we also use your Device and Usage Information and Other Personal Information to prepare aggregate use statistics, analyze, provide, better tailor, and improve our products and Services, tailor and provide you promotions and advertising, both on and off the Services, otherwise enhance your engagement with us, and as otherwise described in our Global Privacy Policy.

For more information about how we use your Personal Information to meet our contractual obligations, to meet our legal obligations, in accordance with our legitimate interests, and, where applicable, with your consent, please see our Global Privacy Policy.