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WeWork Workplace Add On
Terms and Conditions
Updated: June 1, 2026
These terms (the “WeWork Workplace Terms”) are incorporated into and form part of the Membership Agreement. The terms set forth in your Membership Agreement, including but not limited to sections regarding limitations of liability, dispute resolution, and governing law, shall apply to your use of the WeWork Workplace Services. In the event of a conflict between these WeWork Workplace Terms and the Membership Agreement, these WeWork Workplace Terms will control solely with respect to Customer’s access to and use of the WeWork Workplace Services; in all other respects, the Membership Agreement will govern. Capitalized terms used but not defined in these WeWork Workplace Terms have the respective meanings assigned to them in the Membership Agreement.
For purposes of these WeWork Workplace Terms and the Services contemplated herein, “Customer” refers to the “Member Company” as defined in the Membership Agreement.
The “Effective Date” of these WeWork Workplace Terms shall be the date Customer executes the applicable agreement to purchase subscriptions to the WeWork Workplace Services.
DEFINITIONS
“Authorized User” means Customer’s Members who are designated by Customer as authorized users to use the WeWork Workplace Services on behalf of Customer.
“WeWork Workplace Customer Data” means all data and information submitted by or for Customer to the Services, excluding Non-WeWork Applications.
“DPA” means the data processing addendum atwww.wework.com/legal/wework-workplace-add-on-data-processing-addendum .
“Feedback” means any suggestion, enhancement request, recommendation, correction or other feedback provided by Customer or its Authorized Users to WeWork relating to the operation of the WeWork Workplace Services.
“Fees” means the then-applicable fees for the WeWork Workplace Services as set forth in the Membership Agreement or an amendment to it at the time of purchase.
“Liabilities” means assessments, costs, damages, deficiencies, expenses (including reasonable attorneys’ fees), injuries, judgments, losses and other liabilities (including amounts paid in settlement).
“Platform” means certain hosted “software as a service” for its WeWork Workplace software application, together with any applicable documentation thereto and programming and user interfaces.
“WeWork Workplace Services” means the provision of access to and use of the Platform, including all hosting, maintenance, and support services related thereto, together with any updates, upgrades, enhancements, or modifications to the Platform. The WeWork Workplace Services include the following functionality made available through the Platform: (a) space booking and reservation management; (b) physical access control administration; (c) capacity and inventory management; and (d) data analytics and usage reporting.
“Software IP” means all right, title and interest in and to the Platform and all improvements, enhancements or modifications thereto, including all intellectual property and proprietary rights in and related thereto.
“Usage Data” means WeWork Workplace Customer Data that is aggregated and anonymized.
“WeWork’s Affiliates” means (i) any entities that directly or indirectly own or control, are owned or controlled by, or are under common ownership or control with, WeWork, and (ii) WeWork’s technology service provider that hosts and maintains the WeWork Workplace software application.
2. WEWORK WORKPLACE SERVICES
A. The WeWork Workplace Services; Access and Use Rights. Subject to the terms and conditions of these WeWork Workplace Terms, WeWork shall provide Customer’s Authorized Users the non-exclusive, non-transferable right to access and use the WeWork Workplace Services, solely for Customer’s internal business purposes as set forth herein. The Parties agree that the WeWork Workplace Services may be provided by WeWork, WeWork's Affiliates or third parties.
B. Non-WeWork Products and Services. You may have access to non-WeWork services or products via the WeWork Workplace Services, for example, the ability to book workspace at non-WeWork locations. Any bookings at non-WeWork locations will be subject to the Coworking Partner Network Terms as set forth in your Membership Agreement and available at: http://www.wework.com/legal/coworking-partner-location-terms .
3. AUTHORIZED USERS; RESTRICTIONS AND RESPONSIBILITIES
A. Authorized User Subscriptions. A subscription cannot be shared or used by more than one individual. Subscriptions may be reassigned to new Authorized Users replacing former Authorized Users who no longer require use of the WeWork Workplace Services. Customer shall be responsible for its Authorized Users’ compliance with these WeWork Workplace Terms and all applicable laws and regulations, including their use of the WeWork Workplace Services.
B. Restrictions. Customer may only exercise the right of access and use granted in Section 2.1 through its Authorized Users for Customer’s internal business purposes as contemplated under these WeWork Workplace Terms. Customer’s (and each Authorized User’s) use of the WeWork Workplace Services shall be subject to and comply with these WeWork Workplace Terms, as may be updated from time to time. Customer shall immediately notify WeWork of any violation of the aforementioned terms upon becoming aware of such violation, including any unauthorized access, and shall be responsible and liable for any such violation. Customer will not permit or encourage any third party to, directly or indirectly (i) reverse engineer, decompile, disassemble, extract or otherwise attempt to discover or derive the source code, object code or underlying structure, ideas, know-how or algorithms relevant to the WeWork Workplace Services or any software, documentation or data related to the WeWork Workplace Services; (ii) modify, copy, translate, create derivative works based on, rent, lease, sell, transfer, reproduce, distribute, publish, publicly display, or provide non-Authorized Users with access to the WeWork Workplace Services; (iii) use the WeWork Workplace Services to store or transmit viruses, worms, time bombs, Trojan horses, or any other code, files, scripts, agents or programs that are intended or reasonably likely to do harm; (iv) modify, remove or obstruct any notices or proprietary labels from the WeWork Workplace Services; (v) use the WeWork Workplace Services in any manner to assist or take part in the development, marketing or sale of a product potentially competitive with the WeWork Workplace Services; or (vi) access or test the WeWork Workplace Services for purposes of monitoring availability, performance, security or functionality.
C. Customer Responsibilities and Compliance. Customer represents and warrants that it (i) is solely responsible for the accuracy, quality and legality of the Customer Data, the means by which Customer acquired Customer Data, Customer’s use of Customer Data with the WeWork Workplace Services; (ii) is responsible for maintaining Authorized User password security; and (iii) will promptly install Platform updates released by WeWork. WeWork may suspend Customer’s account and access to the WeWork Workplace Services at any time and without notice if WeWork reasonably believes that Customer is in violation of these WeWork Workplace Terms.
D. Cooperation. Customer shall provide all cooperation and assistance as WeWork may reasonably request to enable WeWork to exercise its rights and perform its obligations in connection with these WeWork Workplace Terms.
4. PROPRIETARY RIGHTS AND LICENSES
A. Software IP. As between WeWork and Customer, WeWork shall own and retain all Software IP. To the extent Customer acquires any right, title or interest in any Software IP, Customer agrees to assign and hereby assigns all of its right, title and interest in such Software IP to WeWork and agrees to take all steps reasonably necessary to give full effect to this paragraph.
B. Customer Data. WeWork and WeWork’s Affiliates may use Customer Data to improve, develop, enhance and furnish the WeWork Workplace Services and other WeWork services to Customer. Subject to the foregoing, WeWork acquires no right, title or interest from Customer under these WeWork Workplace Terms in or to any Customer Data. Customer acknowledges that it will not have access to Customer Data through WeWork or the WeWork Workplace Services following the expiration or termination of its use of the WeWork Workplace Services.
C. Usage Data. Customer hereby grants to WeWork and WeWork’s Affiliates a non-exclusive, transferable, irrevocable, sublicensable, worldwide and royalty-free license to use, reproduce and disclose Usage Data to monitor and improve the WeWork Workplace Services and for other lawful purposes.
D. Feedback. Customer hereby assigns to WeWork any and all Feedback Customer may provide and Customer agrees that WeWork shall own and have the right to use and fully exploit such Feedback in any manner it deems appropriate.
E. Customer Personal Data. The terms of the DPA posted as of the Effective Date are hereby incorporated by reference and shall govern WeWork’s processing of Customer personal data in connection with the WeWork Workplace Services.
5. FEES & PAYMENT
A. Fees; Payment. Customer will pay the Fees for the WeWork Workplace Services which will be subject to the billing and payment terms set forth in the Membership Agreement —including but not limited to the billing cycle, payment method, due dates, late fees, and currency.
6. TERM AND TERMINATION
A. Term; Termination. Customer’s access to and use of the WeWork Workplace Services is subject to the commitment term for the WeWork Workplace Services set forth in the applicable purchasing document and may only be terminated pursuant to the terms of the Membership Agreement. Access to and use of the WeWork Workplace Services shall automatically terminate upon the termination of the Membership Agreement.
B. Survival. Sections 4, 7 and 8 and all other provisions of these WeWork Workplace Terms which by their nature are intended to survive the termination or expiration of these WeWork Workplace Terms, shall survive such termination or expiration.
7. WARRANTY AND DISCLAIMER
A. Warranties. Customer warrants that (i) Customer owns or has a license to use and has obtained all consents and approvals necessary for the provision and use of all Customer Data as contemplated by these WeWork Workplace Terms, and that such provision and use shall not violate any agreement to which Customer is a party or any law or regulation to which Customer is subject and (ii) no Customer Data will include social security numbers or other government-issued identification numbers, financial account numbers, credit card or debit card numbers, credit report information or other personal financial information, health or medical information.
B. Disclaimer. EXCEPT AS EXPRESSLY PROVIDED HEREIN, WEWORK DOES NOT WARRANT THAT ACCESS TO THE WEWORK WORKPLACE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE, NOR DOES WEWORK MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES. FURTHER, WEWORK MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO SERVICES PROVIDED BY THIRD PARTIES (EXCLUDING WEWORK’S AFFILIATES) RELATING TO OR SUPPORTING THE WEWORK WORKPLACE SERVICES, INCLUDING HOSTING AND MAINTENANCE SERVICES, AND ANY CLAIM OF CUSTOMER ARISING FROM OR RELATING TO SUCH SERVICES SHALL, AS BETWEEN WEWORK AND SUCH SERVICE PROVIDER, BE SOLELY AGAINST SUCH SERVICE PROVIDER. THE PLATFORM AND WEWORK WORKPLACE SERVICES ARE PROVIDED “AS IS,” AND WEWORK DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.
8. LIMITATION OF LIABILITY; INDEMNITY
A. Limitation of Liability. Except as expressly modified herein, the limitation of liability provisions set forth in the Membership Agreement, including but not limited to the liability cap, shall apply with respect to the WeWork Workplace Services.
B. Indemnification by WeWork. Subject to the limitation of liability provisions and liability caps applicable to WeWork as set out in the Membership Agreement, WeWork will indemnify, defend and hold harmless Customer from and against any Liabilities incurred from any Claims to the extent arising from an allegation that the use of the WeWork Workplace Services in the form provided and manner approved by WeWork and otherwise in accordance with these WeWork Workplace Terms infringes, misappropriates or otherwise violates such third party’s intellectual property rights. The foregoing obligations do not apply to the extent any such Claim arises from (a) Customer’s use of the WeWork Workplace Services other than as authorized by these WeWork Workplace Terms; (b) Customer’s failure to use updated or modified WeWork Workplace Services that WeWork makes available to Customer that would have helped avoid or mitigate the Claim; (c) Customer’s continued use of the WeWork Workplace Services after receiving notice from WeWork to stop doing so in order to avoid further infringement or misappropriation; or (d) the combination, operation or use of the WeWork Workplace Services with equipment, devices, software, systems, or data that WeWork did not supply.
C. Indemnification by Customer. Subject to the limitation of liability provisions and any liability caps applicable to Customer as set out in the Membership Agreement, Customer will indemnify, defend and hold harmless WeWork from and against any Liabilities incurred from any third-party Claims to the extent arising from (a) an allegation that any Customer Data, Feedback or Customer trademark or the use thereof in connection with the WeWork Workplace Services infringe, misappropriate or otherwise violate a third party’s intellectual property rights or violates applicable law, (b) an allegation that Customer’s use of the WeWork Workplace Services in an unauthorized manner or otherwise in violation of these WeWork Workplace Terms infringes, misappropriates or otherwise violates a third party’s intellectual property or violates applicable law, or (c) any Customer Data or Customer’s use of Customer Data in connection with the WeWork Workplace Services.
D. Control of Claims. For any claim of indemnification under these WeWork Workplace Terms, (i) the indemnified party shall promptly give written notice to the indemnifying party, (ii) WeWork (whether it is the indemnifying or the indemnified party) shall have sole control and authority to defend, settle or compromise such claim, provided that WeWork shall not make any admission of liability or settle such claim without the prior written consent of Customer, and (iii) Customer shall not make any admission of liability or compromise in relation to the claim.
E. Corrective Actions. If WeWork receives information about an infringement or misappropriation Claim related to the WeWork Workplace Services, WeWork may, in WeWork’s discretion and at no cost to Customer: (a) modify the WeWork Workplace Services so that they no longer infringe or misappropriate, or (b) obtain a license for Customer’s continued use of the WeWork Workplace Services in accordance with these WeWork Workplace Terms. If (a) or (b) are not commercially reasonable, WeWork may terminate Customer’s subscriptions for the WeWork Workplace Services upon notice and refund Customer any prepaid fees for services not yet rendered.
F. Exclusive Remedy. This Section states WeWork’s sole liability to, and Customer’s exclusive remedy against, WeWork for any Claim of the type described in this Section 8.
9. INJUNCTIVE RELIEF
A. Notwithstanding anything to the contrary in the Membership Agreement, Customer acknowledges that Customer’s breach or violation of any of its obligations under Section 3 (Authorized Users; Restrictions and Responsibilities), or Section 4(a) (Software IP) may cause irreparable harm to WeWork for which WeWork may not be fully or adequately compensated by recovery of monetary damages. Accordingly, in the event of any violation, or threatened violation, by Customer of such obligations, WeWork shall be entitled to seek injunctive relief from a court of competent jurisdiction in addition to any other remedy that may be available at law or in equity, without the necessity of posting bond or proving actual damages.