Do what you love, on the go

Get access to over 300 workspaces around the world with one year of complimentary WeWork Platinum Global Access—exclusively for American Express U.S. Business Platinum Card Members. Enroll by 12/31/2019 to get this offer (a $2,700 value).*

*This offer is made available by WeWork and not by American Express. Platinum Global Access is a product of WeWork subject to WeWork’s terms and conditions, and is only available to the Basic Card Member of a Business Platinum Card account.


Redeem Your Complimentary Platinum Global Access Now

Complete the below to begin your complimentary year membership.

*For a copy of the Terms & Conditions, call 833-PGA-WORK.




  1. Overview. Except to the extent prohibited by applicable law, these Terms and Conditions and the rules, terms and policies referenced and incorporated herein (the “Terms”)and any other applicable policies and procedures as provided or made available to you from time to time (collectively, the “Agreement”), describe your rights and obligations in connection with your access to workspaces and services provided as part of, or that are incidental or related to, your Membership (as described herein and as available from time to time, the“Services”). By using the Services, you are agreeing that you, and any individuals you authorize to access the Services as permitted herein shall abide by and be bound by this Agreement.
  2. Applicable policies and terms of service. The Membership is subject to the: (i) House Rules of any Premises at which you receive or use Services, (ii) WeWork policies, including the WeWork Privacy Policy, available at www.wework.com/legal/privacy (the “WeWork Privacy Policy”), (iii) WeWork Member Network Terms of Service available at www.wework.com/legal/mena-tos (the “WeWork Member Network ToS”), (iv) WeWork Data Connection & Internet Access Terms of Services available atwww.wework.com/legal/wireless-network-terms-of-service(the “WeWork Data Connection & Internet Access ToS”), and (v) the additional guidelines, terms, conditions and/or rules (including additional payment obligations) applicable to any additional services you may purchase from us. In order to access the Services, you, on your behalf and on behalf of any of your guests or invitees, hereby agree to these policies and terms of services and any updates thereto. We may from time to time update, amend or supplement our policies and terms of service, and shall provide you with thirty (30) days’ notice of such updates. You shall be deemed to have accepted such updates, amendments or supplements by continued use of the Services.
  3. Who we are.  Who we are for purposes of this Agreement is the WeWork Services Inc. and applicable affiliates that may provide services from time to time. The relevant entity with which you enter into this Agreement shall be known in this Agreement as “we”, “our” “us” or “WeWork”.
  4. Who you are. References to “Member Company”, “Company”, “you”, “your” and similar words in this Agreement refer to the entity or individual registering for or receiving the Services and agreeing to be bound by this Agreement. If you are entering into this Agreement on behalf of an entity, you represent and warrant that you have all necessary right, authority and consent to bind such entity to this Agreement. By entering into this Agreement, you undertake to comply with this Agreement and you shall be responsible for compliance with this Agreement of your guests or invitees. In addition, by agreeing to this Agreement, you are confirming that you are using the Services exclusively for business purposes and not as a consumer (as such term may be defined by the applicable laws and regulations in the jurisdiction the laws of which govern this Agreement).
  5. What are “Services”?  Subject to the terms of this Agreement, WeWork will use commercially reasonable efforts to provide you the Services at WeWork premises offering access to members with your access rights (the“Premises”). In order to use the Services, you will be required to download our mobile app or use our desktop application through a Web browser and access the WeWork Member Network. The Services include:
    1. Unlimited use of WeWork daily desks at the Premises, based on availability and prior reservation.
    2. Access and use of common areas at the Premises, subject to the conditions set out in this Agreement. Please note, common spaces are for temporary use and not as a place for continuous, everyday work.
    3. Access to and use of the WeWork Member Network site in accordance with the WeWork Member Network ToS.
    4. Access to and use of the shared Internet connection in accordance with the WeWork Data Connection & Internet Access ToS.
    5. Use of the printers, copiers and/or scanners available at the Premises.
    6. Use of the conference rooms, in each case subject to availability and prior reservation of such conference rooms through the WeWork Member Network using credits you may purchase under the terms of your membership.
    7. Use of private phone booths while using a Premises.
    8. Front desk assistance while using a Premises.
    9. Use, within the Premises, of kitchens and beverages made available therein.
    10. Opportunity to participate in members-only events, benefits and promotions.
    11. Any other services you may purchase directly from us from time to time.

    For the avoidance of doubt, “Services” do not include, and we are not liable for, Third Party Services (as defined below) that you may elect to purchase.

    The Services and access to reserved workspaces will only be available to you during Regular Business Hours on Regular Business Days. “Regular Business Hours” are generally from 9:00 a.m. to 6:00 p.m. on Regular Business Days. “Regular Business Days” are all weekdays, except local bank/government holidays at a Premises.

  6. Change to our Services or these Terms.The availability and scope of the Services and the Premises at which the Services are available are subject to change from time to time in our sole discretion and we shall use commercially reasonable efforts to provide you with prior notice of any such changes. The Services may also vary by geographical area or by specific Premises.

Creating Your Membership

  1. Eligibility. Unless otherwise specified by us in writing, the Services are only available to individuals who are at least 21 years old (as applicable, the “Eligibility Age”).
  2. Passwords and keycards.  Your account created on the WeWork Member Network (“Account”) is specific to you. You shall not reveal your Account password or transfer your keycard or other access device or credentials to anyone else or let anyone use your Account, even if such other individual is associated with your Company. Neither you, nor any third party on your behalf, shall make any copies of any keys, keycards, or other means of entry to the Premises (each, an “Membership Device”). If you believe someone may have used passwords or Membership Device associated with your Membership without your authorization, please immediately change such passwords and contact us at globalsupport@wework.com. You are responsible for all actions in connection with the Accounts, regardless of whether you authorized such actions. Membership Devices remain our property and must be returned immediately upon termination or expiration of your Membership. You may be charged a replacement fee for any lost or damaged Membership Device.

Paying for Your Membership

  1. Payments.  If you purchase other WeWork Services, the payment method provided by you will automatically be charged the fees and any other amounts you may incur or be liable for in connection with the Services. Applicable recurring fees, which may include membership fees (“Membership Fees”) and any other recurring fees you have agreed to in connection with the Services, will be charged on the first (1st) of each month unless we notify you otherwise. Overage fees and other non-recurring fees (including for damages caused to any of our Premises or property) will be charged within thirty (30) days of you accruing such fees. If payment of any accrued and outstanding fee is not made by the tenth (10th) of the month in which such payment is due, you will be responsible for paying the then-current late charge. The current late fee schedule is available on our website at www.wework.com/faq. Your use of the Services may be immediately suspended or terminated if we are unable to charge your payment instrument for any reason. When we receive funds from you, we will first apply the funds to any balances which are in arrears and to the earliest month due first. If we have charged you VAT, GST or other similar tax (“Consumption Tax”) and if, according to law, the Services provided by us to you pursuant to this Agreement are at any time found to be exempt from such Consumption Tax, then we will credit the Consumption Tax charged to you and collected by us. In addition, in such event, the fees charged to you will be retroactively increased by an amount equal to the Consumption Tax amount that is to be credited to you. Such credits and accompanying fee increase will offset each other, and the total amount paid to us by you will remain the same.
  2. No refunds. All fees are non-refundable and must be paid in the currency specified on the Membership Details Form.

Use of the Services

  1. House Rules. Each Premises may have its own house rules governing the expected behavior in such Premises, which you can find at such Premises (the “House Rules”) and which you and your guests and invitees must comply with while using Services in such Premises. In addition, neither you nor any guest or invitee will perform any activity that is reasonably likely to be disruptive, damaging or dangerous to us, our employees or agents, other members, any guests or any other third parties or any pets or property of any of the foregoing. The violation of this provision may result in our termination of your Membership.
  2. Security.  All Members must badge into WeWork buildings using their WeWork Security Device. Tailgating is prohibited. If anyone follows you into a WeWork space without badging in, please immediately notify a staff member at the Premises. Before entering any of our buildings and in order to be issued an activated key card to access the Premises, you may be required to present a valid, government-issued photo identification. If permitted in such jurisdiction, we may ask for the ID card to be verified by taking a photo of it. Finally, if you see something that may impact the security of our community, this should be immediately reported to a staff member at the Premises.
  3. Privacy. We collect, process, transfer and secure personal data about you pursuant to the terms of the WeWork Privacy Policy (found at: www.wework.com/legal/privacy) and the provisions thereof applicable to the jurisdiction in which you access the Services, and in accordance with all applicable data protection laws. Any information collected by us will be provided by you at your own will and with your explicit consent granted herein by execution of this Agreement.
  4. Property. We are not responsible for any property you, your guests or invitees leave behind in any of our Premises. It is your responsibility to ensure that personal items are secure. Other than when using a reserved workspace, you must remove all property from all WeWork Premises and we will be entitled to dispose of any property remaining in any of our Premises and you waive any claims or demands regarding such property or our handling of such property. You will be responsible for paying any fees reasonably incurred by us related to the removal of such property. Additionally, activity that jeopardizes the property of WeWork or other Members is strictly prohibited.
  5. Other members. We do not control and are not responsible for the actions of other individuals you encounter through the use of the Services; this includes other WeWork members and their guests at any Premises or on our Member Network. We do not endorse, support or verify the facts, opinions or recommendations of our WeWork Members. If a dispute arises between users, we have no responsibility or obligation to participate, mediate or indemnify any party, except to the extent that such dispute is the result of WeWork’s gross negligence or willful misconduct.
  6. Third party products or services. The Services may give you access to products, services or advertisements provided by third party service providers or our other business partners (“Third Party Services”). Third Party Services are provided solely by the applicable third-party service provider (“Third Party Service Provider”) and pursuant to separate arrangements between you and the applicable Third-Party Service Provider. THERE IS NO WARRANTY OF MERCHANTABILITY, NO WARRANTY OF FITNESS FOR A PARTICULAR USE, AND NO WAARRANTY OF ANY KIND, EXPRESS OR IMPLIED REGARDING THIRD PARTY SERVICES AND WE ARE NOT RESPONSIBLE IN ANY WAY FOR THE CONTENT OF ANY LINKS, PRODUCTS, SERVICES OR OTHER MATERIALS RELATING TO ANY THIRD-PARTY SERVICES.
  7. You agree to cooperate with us. From time to time, we may investigate any actual, alleged or potential violations of this Agreement. You agree to cooperate fully in any of these inquiries.
  8. Pets. You may only bring pets into Premises where we expressly allow pets, and we may require you to produce proof of vaccination for such pet in a form satisfactory to us. You must accompany your pet at all times. You will be responsible for any injury or damage caused by any pet you bring into any Premises in accordance with this Agreement and we are not responsible for any injury to any pets. We reserve the right to restrict any member’s or other individual’s right to bring a pet into the Premises at any time in our sole discretion.


  1. Membership termination.  Your Membership shall terminate at the conclusion of the Term. You may terminate your Membership any time prior to such date by providing us with at least one (1) full calendar months’ notice prior to the month in which you intend to terminate your Membership (“Termination Effective Month”) and the termination will be effective on the last Regular Business Day of the Termination Effective Month. If you fail to comply with the provisions of this Agreement we may, in our sole discretion, restrict your access to the Services and/or terminate your Membership with immediate effect and without prior notice to you. We do not provide refunds upon termination or cancellation of your Membership. You will remain liable for past due amounts, and we may exercise our rights to collect due payment, despite termination or expiration of your Membership. We may also terminate your Membership and associated Accounts if we discontinue the program by providing you with thirty (30) days’ prior notice. The Platinum Global Access membership may be canceled fi your American Express Card Account is canceled for any reason.

Intellectual Property

  1. WeWork Intellectual Property. Use of the WeWork Name; Photos of the Premises. You may not take, copy or use for any purpose the name “WeWork” or any of our other business names, trademarks, service marks, logos, trade dress, marketing material, other identifiers or other intellectual property or modified or altered versions of the same, or take, copy or use for any purpose any pictures or illustrations of any portion of the Premises, or engage in any conduct that is likely to cause confusion between the products and services of WeWork and yourself or your Company, without our prior consent, provided that during the term of this Agreement you will be able to use “WeWork” in plain text to accurately identify an address or office location.  You may not use any content, data or other information you receive or access in connection with the Member Network to solicit any of WeWork’s customers, WeWork’s partners, or other individuals or entities you encounter in connection with your use of the Member Network in a manner that could be competitive with or harmful to WeWork, as determined by WeWork in its sole discretion.
  2. Intellectual Property of others. You must not directly or indirectly take, copy or use any information or intellectual property belonging to other members or member companies or any of their guests, including without limitation personal names, likenesses, voices, business names, trademarks, service marks, logos, trade dress, other identifiers or other intellectual property, or modified or altered versions of the same.

Disclaimer of warranties; Limitations of liability

  1. Waiver and release of claims. To the extent permitted by law, WeWork and our landlord at a Premises and our affiliates, parents, and successors and each of our and their employees, assignees, officers, agents and directors (collectively, the “WeWork Parties”) disclaim all warranties and terms, express or implied, with respect to the Services, including warranties, terms or representations as to the availability, operation, performance and/or use of the Services, data security or any other services, content or materials on or accessed via the Services, including any warranties or terms of merchantability, fitness for a particular purpose, title, non-infringement and any implied warranties, terms or indemnification arising from course of dealing, course of performance or usage in trade. To the extent permitted by law, you, on your own behalf and on behalf of your agents, guests and invitees, (i) waive any and all claims, liabilities, costs, damages, expenses and rights, including reasonable attorneys’ fees (“Claims”) against the WeWork Parties resulting from injury or damage to, or destruction, theft, or loss of, any property, person or pet; and (ii) release the WeWork Parties from any such Claims. You on your own behalf and on behalf of your or your guest and invitees shall and hereby do waive your rights under the law of jurisdiction (e.g. California Civil Code Section 1542 or any other similar law), which provides in substance: “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor.” For the avoidance of doubt, nothing in these Terms will release a claim or exclude our liability to the extent arising from our (a) gross negligence or willful misconduct; or (b) fraud or fraudulent misrepresentation.
  2. Limitation of Liability. To the extent permitted by law, the aggregate monetary liability of any of the WeWork Parties to you and your guests and invitees, and your or their employees, agents, guests and invitees for any reason and for all causes of action, whether in contract, tort, breach of statutory duty, or other legal or equitable theory will not exceed the total amounts paid by you to us under these Terms for the product or service from which the claim arose in the twelve (12) months prior to the claim arising. None of the WeWork Parties will be liable under any cause of action, for any indirect, special, incidental, consequential, reliance or punitive damages, including loss of profits or business interruption, or for the cost of any substitute goods, services or technology. You acknowledge and agree, on your behalf that, to the extent permitted by law, you may not commence any action or proceeding against any of the WeWork Parties, whether in contract, tort, breach of statutory duty, or other legal or equitable theory, unless the action, suit, or proceeding is commenced within one (1) year of the cause of action’s accrual.
  3. Indemnification. To the extent permitted by law, you will indemnify the WeWork Parties from and against any and all claims, including third party claims, liabilities, and expenses including reasonable attorneys’ fees, resulting from any breach or alleged breach of this Agreement by you or your or guests, invitees or pets or any of your or their actions or omissions, except to the extent a claim results from the gross negligence, willful misconduct or fraud of the WeWork Parties. You are responsible for the actions of and all damages caused by all persons and pets that you or your guests invite to enter any of the Premises. You shall not make any settlement that requires a materially adverse act or admission by us or imposes any obligation upon any of the WeWork Parties unless you have first obtained our or the relevant WeWork Party’s written consent. None of the WeWork Parties shall be liable for any obligations arising out of a settlement made without its prior written consent.
  4. Exclusions. Some jurisdictions may not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages. In such event, such exclusions and limitations shall apply to you and your Members to the maximum extent allowed under applicable law.

Governing Law and Jurisdiction Specific Terms

  1. Jurisdictional Terms. Unless otherwise set forth herein, this Agreement and the transactions contemplated hereby, shall be governed and construed in accordance with the following:
    1. Governing Law. This Agreement and the transactions contemplated hereby shall be governed by and construed under the law of the State of New York, U.S.A. and the United States without regard to conflicts of laws provisions thereof and without regard to the United Nations Convention on Contracts for the International Sale of Goods or New York’s or any other implementation of the Uniform Computer Information Transactions Act.
    2. Venue; Dispute Resolution. Except that either party may seek equitable or similar relief from any court of competent jurisdiction, any dispute, controversy or claim arising out of or in relation to this Agreement, or at law, or the breach, termination or invalidity of this Agreement, that cannot be settled amicably by agreement of the parties to this Agreement shall be finally settled in accordance with the arbitration rules of JAMS then in force, by one or more arbitrators appointed in accordance with said rules. The place of arbitration shall be New York, New York, U.S.A.
    3. Proceedings; Judgment. The proceedings shall be confidential and in English. The award rendered shall be final and binding on both parties. Judgment on the award may be entered in any court of competent jurisdiction. In any action, suit or proceeding to enforce rights under this Agreement, the prevailing party shall be entitled to recover, in addition to any other relief awarded, the prevailing party’s reasonable attorneys’ fees and other fees, costs and expenses of every kind in connection with the action, suit or proceeding, any appeal or petition for review, the collection of any award or the enforcement of any order, as determined by the arbitrator(s) or court, as applicable. This Agreement shall be interpreted and construed in the English language, which is the language of the official text of this Agreement.
    4. Class Action Waiver. Any proceeding to resolve or litigate any dispute in any forum will be conducted solely on an individual basis. Neither you nor we will seek to have any dispute heard as a class action or in any other proceeding in which either party acts or proposes to act in a representative capacity. No proceeding will be combined with another without the prior written consent of all parties to all affected proceedings. You and we also agree not to participate in claims brought in a private attorney general or representative capacity, or any consolidated claims involving another person's account, if we are a party to the proceeding. YOU ARE GIVING UP YOUR RIGHT TO PARTICIPATE AS A CLASS REPRESENTATIVE OR CLASS MEMBER ON ANY CLASS CLAIM YOU MAY HAVE AGAINST US INCLUDING ANY RIGHT TO CLASS ARBITRATION OR ANY CONSOLIDATION OF INDIVIDUAL ARBITRATION

General Provisions

  1. Enforceability. If any provision of this Agreement is held to be invalid, illegal or unenforceable in any respect, that provision shall be limited or eliminated to the minimum extent necessary so that this Agreement shall otherwise remain in full force and effect. Our failure to enforce any part of this Agreement shall not constitute a waiver of our right to later enforce that or any other part of this Agreement. In order for any waiver of compliance with this Agreements to be binding, we must provide you with written notice of such waiver. The failure of either party to enforce its rights under this Agreement at any time for any period will not be construed as a waiver of such rights, and the exercise of one right or remedy will not be deemed a waiver of any other right or remedy.
  2. Nature of these Terms. Notwithstanding anything in this Agreement to the contrary, this Agreement shall in no way be construed so as to grant you any title, easement, lien, possession or related rights in our business, the Premises or anything contained in our Premises. This Agreement creates no tenancy interest (including any security of tenure), leasehold estate, or other real property interest.
  3. Relationship of the parties. You and we are independent contractors, and no agency, partnership, or joint venture relationship is intended or created by this Agreement. Neither party will in any way misrepresent our relationship.
  4. No Assignment. Except in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of the shares or assets of you or your parent corporation, you may not transfer or otherwise assign any of your rights or obligations under this Agreement (including by operation of law) without our prior consent. We may assign this Agreement without your consent
  5. Sanctions. You hereby represent and warrant that (i) during the term of this Agreement you will comply with all applicable U.S. and non-U.S. economic sanctions and export control laws and regulations, including but not limited to the economic sanctions regulations implemented under statutory authority and/or Executive Orders and administered by the U.S. Treasury Department's Office of Foreign Assets Control (“OFAC”) (31 C.F.R. Part 500 et seq.), the U.S. Commerce Department’s Export Administration Regulations (15 C.F.R. Part 730 et seq.), the economic sanctions rules and regulations of the European Council, United Kingdom, and EU Member States, and EU's Dual-use Regulation 428/2009 (collectively, “Trade Control Laws”); (ii) neither you nor any of your subsidiaries or affiliates, nor directors or officers is (a) a citizen or resident of, an entity organized under the laws of, or otherwise located in, a country subject to comprehensive territorial sanctions maintained by OFAC (hereinafter referred to as “Sanctioned Countries”), (b) identified on U.S. Government restricted party lists including the Specially Designated Nationals List and Foreign Sanctions Evaders List administered by OFAC; the Denied Parties List, Unverified List or Entity List maintained by the U.S. Commerce Department Bureau of Industry and Security; or the List of Statutorily Debarred Parties maintained by the U.S. State Department Directorate of Defense Trade Controls, (c) a listed person or entity on the Consolidated List of persons and entities subject to asset-freezing measures or other sanctions maintained by the European Union, and by the Member States of the European Union, or (d) a person or entity subject to asset-freezing measures or other sanctions maintained by the United Kingdom's HM Treasury (collectively referred to herein as "Restricted Parties"); (iii) neither you nor any of your subsidiaries and/or affiliates are 50% or more owned, individually or in the aggregate, directly or indirectly by one or more Restricted Parties or otherwise controlled by Restricted Parties; (iv) less than 10% of your total annual revenues are, and will continue to be for the duration of the Agreement, generated from activities involving, directly or indirectly, one or more of the Sanctioned Countries; and (v) you will not, at any time during the Term, engage in any activity under this Agreement, including the use of Services provided by WeWork in connection with this Agreement, that violates applicable Trade Control Laws or causes WeWork to be in violation of Trade Control Laws.
  6. Anti-Money Laundering. You hereby represent and warrant that at all times you have conducted and will conduct your operations in accordance with all laws that prohibit commercial or public bribery and money laundering (the “Anti-Money Laundering Laws”), and that all funds which you will use to comply with your payments obligations under this Agreement will be derived from legal sources, pursuant to the provisions of Anti-Money Laundering Laws. You will provide us with all information and documents that we from time to time may request in order to comply with all Anti-Money Laundering Laws.
  7. Anti-Corruption Laws. Neither you nor anyone acting on your behalf, (i) has, directly or indirectly, offered, paid, given, promised, or authorized the payment of any money, gift or anything of value to: (A) any Government Official or any commercial party, (B) any person while knowing or having reason to know that all or a portion of such money, gift or thing of value will be offered, paid or given, directly or indirectly, to any Government Official or any commercial party, or (C) any employee or representative of WeWork for the purpose of (1) influencing an act or decision of the Government Official or commercial party in his or her official capacity, (2) inducing the Government Official or commercial party to do or omit to do any act in violation of the lawful duty of such official, (3) securing an improper advantage or (4) securing the execution of this Agreement, (ii) will authorize or make any payments or gifts or any offers or promises of payments or gifts of any kind, directly or indirectly, in connection with this Agreement, the Services or the Office Space. For purposes this section, “Government Official” means any officer, employee or person acting in an official capacity for any government agency or instrumentality, including state-owned or controlled companies, and public international organizations, as well as a political party or official thereof or candidate for political office.
  8. Compliance with Laws. You hereby represent and warrant that at all times you have conducted and will conduct your operations ethically and in accordance with all applicable laws.
  9. Interpretation. The section and paragraph headings in this Agreement are for convenience only and shall not affect their interpretation. Any use of “including” “for example” or “such as” in this Agreement shall be read as being followed by “without limitation” where appropriate.
  10. No third-party beneficiaries. You agree that, except as otherwise expressly provided in this Agreement, there shall be no third-party beneficiaries.
  11. Survival. Even after your Membership is terminated, or your access to the Member Network is terminated, or your use of the Member Network discontinues, certain terms in this Agreement will remain in effect. All terms that by their nature may survive termination of this Agreement shall be deemed to survive such termination. Sections 1, 9, 10, 16, 17, 20, 21, 22-29, and 35-37 shall also survive any termination or expiration of this Agreement, as well as all other provisions of this Agreement reasonably expected to survive the termination or expiration of this Agreement.
  12. Contacting us. If you have any questions relating to this Agreement, please contact us at 1-833-PGA-WORK.

Find your place, wherever business takes you

WeWork: Inspiring Space
Paris, France

Inspiring Space

Get access to workspace in over 22 countries and 300+ locations. Book with ease on our app, no matter where you’re headed.

Our Global Locations

WeWork: Premium Amenities
Shenzhen, China

Premium Amenities

Printing, reliable WiFi, and an endless supply of micro-roasted coffee keep you up and running across time zones.

WeWork: Exclusive Events
Austin, Texas

Exclusive Events

Connect with thought leaders and industry influencers at our curated, Platinum Global Access invite-only events.

WeWork: Hospitality and Service
Ontario, Canada

Hospitality and Service

We have helpful onsite staff in every building, plus dedicated Platinum Global Access phone support when you need it most.

Elevate your everyday

WeWork is a global workspace provider where companies and people grow together. We create dynamic environments for connection, focus, and creativity to help you and your team feel at home anywhere.

WeWork: Hong Kong, China
Hong Kong, China
WeWork: Haranay, India
Haranay, India
WeWork: New York City, New York
New York City, New York
WeWork: New York City, New York
New York City, New York
WeWork: Washington, D.C.
Washington, D.C.
WeWork: Haranay, India
Haranay, India

Our partnership starts here

Platinum Global Access is just the beginning. Drive your company forward with elevated design and workplace strategy by partnering with WeWork on all your workspace needs.

Take a look at WeWork's other solutions.


Who is eligible for Platinum Global Access?

Eligibility for this offer applies to the Basic Card Member of an American Express U.S. Business Platinum Card account. Additional Card Members are not eligible. This offer does not apply to any other American Express Card type at this time.

Your year of complimentary Platinum Global Access may be cancelled if you do not have an eligible Card or if you cancel your Card Membership before the year ends. Before enrolling in the offer, WeWork and American Express will verify your offer eligibility.

What’s included in the Platinum Global Access Membership?

One year of complimentary Platinum Global Access ($2700 value), beginning from the date of enrollment. To receive this offer, you must be an active American Express Business Platinum Card Member, and you must enroll by 12/31/2019. Your Platinum Global Access Membership will expire after the 12th month of membership.

Platinum Global Access includes access to WeWork’s 300+ locations around the world, during local business hours. This includes access to open workspace and premium amenities, including Wi-Fi, phone booths, and refreshments, like coffee, tea, and fruit water. Platinum Global Access members also get a dedicated member support team and invites to exclusive Platinum Global Access-only events.

How do I redeem my WeWork Platinum Global Access offer?

1. Follow the instructions on this page and complete/submit the enrollment form.

2. Once you’ve enrolled, you’ll receive a confirmation email from WeWork. In 3-5 business days, you will receive a second email from WeWork titled, “Welcome to WeWork.” Follow the instructions to create a WeWork account, and begin booking workspace around the globe. Please check your spam folder or call 1-833-PGA-WORK if you don’t see our emails in your inbox.

3. Book any of our available locations. You can do this via our app or website. Please make sure to bring your U.S. Amex Business Platinum Card and photo I.D. for your first visit to WeWork. Let the Community team at the front desk know you are a Platinum Global Access member, and they will set up your keycard or help with any other needs you may have before you get to work.

When can I access a WeWork building?

You’ll be able to access WeWork locations around the globe during normal business hours, 9 a.m. - 6 p.m. local time, Monday through Friday. Please note that local business days/hours vary by country. All space needs to be booked ahead of time.

Need help enrolling or have additional questions about this American Express offer?

Please call the number on the back of your American Express Card.

What is WeWork?

WeWork is a global workspace provider where companies and people grow together. We transform buildings into environments for creativity, focus, and connection. Whether you’re a large corporation in need of a satellite office, a growing business searching for a new headquarters, or an entrepreneur looking to jumpstart your big idea, WeWork offers the space and services to help you make a life, not just a living.

I don't have an American Express Business Platinum Card. Can I still receive Platinum Global Access?

At this time, WeWork Platinum Global Access is only available to U.S. American Express Business Platinum Card Members. Visit wework.com/workspace to see all WeWork offerings.

What is not included in my Platinum Global Access membership?

Conference room credits are not included in the membership, but members will have the ability to purchase these credits separately.

As a Platinum Global Access member, can I bring guests?

You are allowed to bring guests if you have purchased use of a conference room. The number of guests cannot be higher than the capacity of the booked room. To maintain a safe and secure environment, we track who is coming into our spaces each day. All guests who aren’t members will be asked to sign in at the front desk upon arrival.

To help speed up the process, we ask all members to register their guests in advance. Please make sure to register them individually via the WeWork app or members.wework.com prior to arrival. With proper documentation (photo ID) beforehand, the front desk can send your guest up to meet you.

Are mail and package services included?

No, mail and package services are not included in Platinum Global Access memberships.

Can my membership be terminated for any reason?

Yes, WeWork reserves the right to cancel a memberships because of, but not limited to:

  • Misuse of the space (e.g. disrespecting other members, leaving the space untidy, or abusing guest policy.)
  • Multiple no-shows for workspace bookings
  • Cancelling of American Express Business Platinum Card

Can I change my membership start date?

Your complimentary year membership will be activated within 3 business days of submitting the enrollment form on this page. We cannot adjust or delay the membership start date.

How do I cancel?

If want to cancel your complimentary membership for any reason, simply call 1-833-PGA-WORK or email platinumglobalaccess@wework.com for assistance. Your cancellation will be processed on the last day of the month of the request.

Will I be charged for my Platinum Global Access membership?

For your convenience and records, you will receive a monthly invoice by email showing a $0 balance for the membership. If you’ve booked conference rooms with us, these charges will be reflected accordingly. If you think you’ve been charged in error, please call 1-833-PGA-WORK or email platinumglobalaccess@wework.com for assistance.

For a full list of member FAQs, click here.