WeWork, Spacemob, naked Hub, and Powered by We Privacy Policy
Effective Date: May 25, 2018
How We Use Your Personal Information
Unless otherwise defined in this document, defined terms have the meaning ascribed to them in WeWork’s Global Privacy Policy, including the categories of Personal Information used.
Corporate Member. If you are a Corporate Member, when you sign up your business for the Services, WeWork, spacemob, naked Hub, and Powered by We will use the following types of Personal Information to meet our legitimate interests in providing our Services; prevent fraud; protect our members from fraud, abuse or harm; protect our property rights; improve our Services; and keep our records accurate and current:
- Contact Information and Professional Information to identify you and to contact you; to respond to inquiries or troubleshooting requests that we receive from you or your company or organization, and to deliver notifications, packages, and other operational communications;
- Verification Information to protect against fraud, abuse, or harm, comply with applicable law, and verify your identity;
- Payment Information, where appropriate, to process a financial transaction you have requested, including your purchase of the Services;
- Other Personal Information to improve our products and Services, and to better tailor and provide the Services; and
- Employees’ Contact Information and Professional Information so that we can provide the Services and a Secure Environment (“Secure Environment” as used in this Policy means both physical and online environments).
Corporate Member Employees. We use your Personal Information for the purposes described below to meet our legitimate interests in providing our Services; prevent fraud; protect our members from fraud, abuse or harm; protect our property rights; improve our Services; and keep our records accurate and up to date:
- Contact and Professional Information to allow you to use our Services and be provided with an access badge, and to respond to inquiries we receive from you, to deliver notifications, packages, and other operational communications, for troubleshooting, and to deliver communications about WeWork as described in the Global Privacy Policy;
- We collect and use your Verification Information to confirm your identity upon registration, this helps us prevent fraud; protect our members from fraud, abuse or harm; comply with applicable law, and achieve a Secure Environment;
- We collect and use Payment Information such as your credit card number and expiration date where appropriate to process a financial transaction you have requested;
- We use Other Personal Information to provide you with Services, including but not limited to, (i) parking; (ii) securing our Services and preparing aggregate use statistics; (iii) connecting you with the community; (iv) providing you with emergency Services; (v) connecting you with social media channels, apps, and websites; (vi) providing you with online and offline events; and (vii) for our internal business purposes, such as business planning and program development;
- We use Other Personal Information to fulfill service requests, to provide the Services that you request through our booking and sign-in tools, and to process the data or files that you input, upload or store with the Services, such as to fulfill search queries that you submit, and to process documents that you upload to the Services;
- We integrate your Email Calendar Information into our systems so that you may book conference rooms and receive meeting notifications. We analyze the data regarding the conference rooms that you book to help us improve our Services (e.g., by offering additional conference rooms, reassigning conference space to desk space, and identifying which conference rooms are preferred);
- We collect and store your Office Preferences so that we can tailor your work environment and other preferences to you (e.g., adjusting your desk height, cooling the room, starting the fan, etc.); and
- We receive Communications and any other information that you intentionally share or sendusing the Services to tailor Services to you.
Visitors, Guests and Other End Users. If you are a Visitor or guest who visits a WeWork facility in connection with the Services, we will collect and process your Personal Information to meet our legitimate interests to provide a simple experience for you and the Member whom you are visiting, as described below.
- You may be pre-registered by your host, who will provide us with your name and email address so that we can identify you and provide you with a badge;
- Upon your arrival, we will request Verification Information to verify your identity and the purpose of your visit, protect our members from fraud, abuse or harm, and comply with applicable law;
- We also collect Other Personal Information depending upon the length of your visit or Services you access, such as (i) providing you with parking, wifi, or Services that you request through our booking and sign-in tools; (ii) fulfilling search queries that you submit; (iii) processing the documents that you upload to the Services; (iv) connecting you with social media channels, apps, and websites; (v) providing you with online and offline events; and (vi) for our internal business purposes, such as business planning and program development;
- We collect Other Personal Information and Verification Information, to engage you as a vendor or third party goods or Services provider, process invoices, and provision and de-provision your access, as necessary. This is to carry out steps necessary prior to entering into a contract with you;
- Depending upon the length of your visit, we collect and use your Office Preferences to enhance your engagement with us and Email Calendar Information to book conference rooms;
- If you are a Visitor, guest, or Other End User that who visits our website, we collect Contact Information and Professional Information to respond to inquiries that we receive from you, to deliver notifications, packages, and other operational communications, for troubleshooting, and to deliver advertising and promotional communications (with your consent as required by applicable law);
- We use your Payment Information to process a payment for optional goods or Services that you request; and
- We collect Communications and any other information that you intentionally share, send, or receive using the Services to tailor Services to you.