Flexible office is a powerful part of workplace strategy

A Cushman & Wakefield survey finds flexible offices are an important component of the workplace ecosystem

Click here to read the full report. This PDF is currently only available in English.

Accelerated by the pandemic, companies and employees have reached an inflection point in redefining our world of work. The days when companies required their office employees to gather in a central place five days a week are disappearing. As we navigate the adoption of hybrid work models, it’s inarguable that the needs and expectations of both employers and employees are changing rapidly. These demands, amplified by tight labour markets, are forcing employers to act urgently. At the same time, as organisations quickly assess new hybrid models, they want to retain the inherent business value a traditional office environment provides: the chance to be creative, collaborate, mentor, learn – to build culture together and more.

Leaders are now asking, How can the flexible office space fit into a portfolio strategy? How does it compare with traditional offices and at-home workplaces from an experience perspective? From a productivity and performance perspective? An engagement perspective?

A key question has emerged: ‘Can embedding flexible office space into the workplace ecosystem help companies and their employees find the right balance?’

To explore these questions and others, Cushman & Wakefield partnered with WeWork to develop a global workplace experience report, surveying 800 people working in WeWork spaces in London, Singapore and New York. The survey is an extension of Cushman & Wakefield’s Experience per Square FootTM (XSF) survey, which gathered more than 6 million data points from 125,000 people on their workplace experience over the last five years. In the latest response from WeWork members, 94 per cent of respondents are similar to the larger XSF sample – while they’re working in a WeWork space, they’re part of a large organisation and are working alongside other colleagues.

Among the findings, people who currently use flexible office space want to increase their utilisation up to half their workday. Among those surveyed, 40 per cent of their time is spent in flexible office space, 55 per cent at home and approximately 5 per cent in other places. Looking ahead, respondents said they want to be in flexible office space 50 per cent of the time and reduce their work-from-home time to about 45 per cent – a 19 per cent reduction.

Cushman & Wakefield is a leading global property services company that delivers exceptional value for property occupiers and owners. Cushman & Wakefield is among the largest property services companies with approximately 50,000 employees in over 400 offices and approximately 60 countries.

Click here to read the full report. This PDF is currently only available in English.

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