Conductor Privacy Policy

Effective Date: July 12, 2019

Conductor is a technology company that provides marketers with software and services to create and optimize content. In order to provide these features, we collect and use Personal Information. This Conductor Privacy Policy describes how Conductor uses certain categories of Personal Information and provides other information specific to Conductor. Please see The We Company’s Global Privacy Policy for additional information, including for the definitions of capitalized terms that are not defined here.

How We Use Your Personal Information

This section supplements our Global Privacy Policy to provide more information about the ways in which we use your information that are specific to Conductor.

Clients.  If you are a client, the Personal Information we use includes:

  • Contact Information and Professional Information so that we may identify you and contact you, including to respond to inquiries or troubleshooting requests and to deliver notifications and other operational communications;

  • Contact Information and Verification Information to protect against fraud, abuse, or harm, verify your identity, and otherwise provide a Secure Environment (generally, to meet our legal obligations or to meet our legitimate interests);

  • Payment Information, where appropriate, to process a financial transaction that you have requested, including your purchase of the Services (generally, to meet our contractual obligations to you); and

  • Other Personal Information and company information to tailor our marketing to you and your organization and provide you with the Services, including, but not limited to (i) providing you with performance reports and analyzing trends; (ii) providing Services that you request through our booking and sign-in tools; and (iii) processing the data or files that you input, upload, or store with the Services, such as to fulfill search queries that you submit or process documents that you upload to the Services.

Guests and Other End Users.  If you are a visitor or guest who visits a facility in connection with the Services, the Personal Information we use includes:

  • Your name and email address, whether provided by you or your host, to identify you and provide you with a digital or physical access badge. If you are an invited guest, we will use this information to automatically send you an invitation to our platform and, if unanswered, a one-time follow-up invitation;

  • Contact Information, such as information you submit through our website, so that we may identify you and contact you, including to respond to inquiries that we receive from you;

  • Contact Information and Verification Information to protect against fraud, abuse, or harm, verify your identity and the purpose of your visit, and otherwise provide a Secure Environment (generally, to meet our legal obligations or to meet our legitimate interests);

  • Payment Information, where appropriate, to process a financial transaction that you have requested (generally, to meet our contractual obligations to you); and

  • Other Personal Information to provide the Services, including, but not limited to (i) providing you with WiFi; (ii) providing Services that you request through our booking and sign-in tools; and (iii) processing the data or files that you input, upload, or store with the Services, such as to fulfill search queries that you submit or process documents that you upload to the Services. This Personal Information may vary depending on the length of your visit or the Services that you access.

All Users. Whether you are a client, guest, or other end user, we also use your Device and Usage Information, Other Personal Information, and company information to prepare aggregate use statistics, analyze, provide, better tailor, and improve our products and Services, tailor and provide you promotions and advertising, both on and off the Services, otherwise enhance your engagement with us, and as otherwise described in our Global Privacy Policy.

For more information about how we use your Personal Information to meet our contractual obligations, to meet our legal obligations, in accordance with our legitimate interests, and, where applicable, with your consent, please see our Global Privacy Policy.

Communications

If you have registered to receive email communications from us and later change your mind, you can contact us to have your name removed from our distribution lists. To opt-out, send an email to optout@conductor.com. Please reference “Opt-Out” in your subject line and state in the body of the email that you wish to have your name removed from the distribution lists.