Higher education has undergone a dramatic transformation during the COVID-19 pandemic. While the onset of COVID-19 during the Spring 2020 term sent students home to engage with new or revamped online learning platforms, the Autumn 2020 term brought a range of responses. Some universities returned fully in-person, some remained fully online and others practiced varying degrees of both.
What was the impact of this on the student experience? In December 2020, WeWork, in partnership with brightspot strategy, a research and strategy company, conducted a blind, representative survey of over 400 US students during the Autumn 2020 term. The results from the December 2020 survey are the lowest self-reported assessment of the student experience since the survey was first administered in 2018.
Read about what students say they are missing most in the university experience, and some ways that universities can help, in the full report below.
(This PDF is currently available in English.)