Our commitment to health and safety

We’re disinfecting common areas more frequently and are providing complimentary sanitization products in our space, including 45,000+ hand sanitizing dispensers and 33,000+ wipe dispensers.

HVAC operations – We have partnered with our landlords and enhanced our ventilation protocols in line with industry guidelines.

We’re modifying shared spaces with staggered seating and buffer zones indicated by floor vinyls and tabletop vinyls so teams can practice  physical distancing in the workplace.

We’re installing strategically placed signage and directions in over 25 different languages as friendly reminders about physical distancing and cleanliness.

We’re providing buildings with new sanitation devices for use by all occupants to keep spaces clean (hand sanitizer, wipe dispensers, etc.)

In addition to WeWork’s normal cleaning routine, we are cleaning “high-touch” surfaces and “high-traffic” areas with increased frequency during business hours to mitigate the spread of COVID-19. This includes common areas, community bar, phone booths, conference room tables, print nooks, turnstiles, elevator lobby panels & buttons, door handles, light switches, check-in tablet devices, entrance doors, hand sanitizer dispensers, manual faucets, pantry surfaces, restroom surfaces, and handrails.

Private offices are cleaned every 7-10 days including sanitizing accessible surfaces (desks, chairs, etc.). Additional cleaning services are available upon request for a fee.

Our community teams are practicing contactless mail and package delivery. Sanitizing wipes and gloves will be made available to members to use when handling these items.

Extending ventilation systems’ running time to reduce concentration of airborne particles between occupied periods.

We are continuing to follow filter maintenance and replacement schedules, ensuring alignment with manufacturer recommendations.

We’re working to enhance our HVAC standards to align with local industry best practices. However, as operational oversight and systems vary by building, our approach to implementation differs on a location-by-location basis.

To meet new profesional distance protocols, we’ve de-densified common spaces by removing seats or identifying ‘safe to occupy’ seats in our lounges and pantries.

We’ve decreased capacity, removed chairs, and identified ‘safe to occupy’ seats where applicable. New meeting room capacities are reflected on the member app. Signage at the door and on the table reiterates how to sit safely in the room.

We’re working with our landlords and property managers to create and implement elevator guidelines and passenger limits in all of our buildings. In buildings where WeWork operates the elevators, capacities will be reduced by at least 50%. In WeWork managed elevator lobbies, distancing floor vinyls will be installed as friendly reminders of distancing guidelines.

Members are encouraged to safely retrofit their private spaces to allow for physical distancing in accordance with local regulations. Other approaches may also make sense for your business including rotational staffing models or the use of partitions. We can provide best practices upon request.

Where we can safely do so, we’re keeping amenities such as game rooms, pool tables, and barista bars open with enhanced cleaning and distancing guidelines in place.

New, printed signs are installed throughout our spaces, providing guidance and clear instructions on new best practices. You’ll find them in: print nooks, hot desks, lounges, meeting rooms, nooks, phone booths, hallways, community bars, classrooms, elevator lobbies, pantries, and restrooms.

Vinyl floor decals and wayfinding wall signs will help you maintain distance and direct foot traffic flow through spaces. You’ll find them in: hallways, elevator lobbies, community bars

Colored vinyl decals indicate available seating for members, to provide buffer space between individuals. You’ll find them in: bar stools, dining tables, meeting rooms, hot desks

Both wipe dispensers and hand sanitizer dispensers will be conveniently located throughout common spaces for all members.

Single use items will be readily available as alternatives to the standard, reusable items. Cutlery, cups, condiments, and dairy will be handled and replenished by staff wearing both gloves and face coverings.

Sanitizing wipes, hand sanitizer and dispensers will be available for purchase, pending market availability and supply chain factors.

If you or an employee has a confirmed case of COVID-19 in your space, please contact your Community Management team immediately. You can find their email on your WeWork app in the building guide. We ask that individuals with a confirmed case of COVID-19 do not return to their WeWork location until they have met local government criteria for discontinuing home isolation.

WeWork Community team employees and daily vendors, like janitorial and facilities, will be wearing face coverings while in our spaces. Gloves will also be used by

janitorial services. WeWork members and visitors are encouraged to wear face coverings and will be required to when mandated by local law or regulation. If required, Community teams may be able to provide a one-time use, disposable face coverings—if none are available, they may be asked to leave.

Your health and safety is important to us. We’ve implemented procedures and guidelines for touring our buildings to ensure that visitors, members, and employees can work in a clean environment.

If you are not feeling well, we ask that you reschedule your tour to help us maintain a safe working environment for all of our employees and members. Please be advised that our tour schedule slots may be limited due to reduced in-person staffing hours.

We ask that tour participants adhere to local professional distancing guidelines when they are able to. There may be spaces shown during the tour where this isn’t possible, which is why we require all participants to wear a face mask or face covering.

Tour participants are expected to comply with the building’s health and safety guidelines. Professional distancing and behavior signage can be found throughout the building. Please review this page to learn more about the procedures WeWork is implementing to ensure that members can continue to work in a clean environment.

We’ve updated our events policies to prioritize a balance of flexibility, connection, health, and wellness in our spaces. Member-sponsored events will be permitted where local law allows and in accordance with capacity measures. Overall, we are continuing to host virtual events to maintain connection across our community.

We’ll be operating a “clean desk strategy” in certain markets to ensure our cleaning regime is as thorough as possible. All desks should be cleared at the end of the day with the exception of monitors and laptop stands. All documents or IT peripherals should be stored in cupboards or filing cabinets.

We kindly ask that all members and guests follow our community wellness guidelines. Signage outlining these guidelines have been placed throughout common areas to help ensure we can keep our spaces clean, together.

Our COVID-19 Privacy Notice provides details on how WeWork collects, uses, discloses, and otherwise processes Personal Information in connection with our response to COVID-19.