To book workspace or get in touch, download the WeWork app
Questions about the free trial for new members offer
Who is eligible for the WeWork All Access free trial promotion?
The WeWork All Access 1 month free trial is available to new and rejoining WeWork members in the United States and Canada.
Am I eligible for the WeWork All Access free trial promotion if I am a WeWork Member or work for a company who is a WeWork member?
If you are an existing WeWork member pursuant to a membership agreement between yourself and WeWork, you are not eligible for the WeWork All Access 1 month free trial promotion. However, if you are a private office, dedicated desk, or Hot Desk member, now through June 30, 2021 you can take advantage of the WeWork All Access benefit, which allows you to book workspace convenient for you, at no additional cost. Visit we.co/allaccessbenefit for details. If you have access to WeWork location(s) pursuant to an employer’s or other entity’s membership agreement with WeWork, but do not personally have a membership agreement with WeWork, you may participate in this promotion by signing up for a personal membership and by using a non-company email address.
How do I cancel my WeWork All Access subscription?
To opt out of the automatic renewal and end your free trial, contact us at email@example.com or through the WeWork app or website by clicking “Account”, then “Support”, then “Membership”, and submit a request to cancel before the end of your free trial period. You may also cancel as otherwise stipulated in accordance with the terms you accepted upon signing up. After your free trial period is over, your WeWork All Access membership(s) can be cancelled in accordance with the WeWork All Access Membership Terms and Conditions.
When will my credit card be charged after the one month promotional period?
Your credit card will be charged the day after your free trial ends, and after that, on the first day of each month you remain a member.
How much is the monthly subscription for WeWork All Access?
The monthly subscription price for a WeWork All Access Membership in the United States or Canada is $299 USD.
What credits are included in the WeWork All access one month promotion?
Five (5) conference room credits, one hundred and twenty (120) black and white printing credits, and twenty (20) color printing credits are included as part of your WeWork All Access trial. Credits refresh at the 1st of every month and unused credits do not roll over. You may purchase more credits in the WeWork app or member web portal, if needed.
How it works
How do I get a keycard and start using my membership?
To start using your All Access membership, book a workspace through the WeWork app or visit the member web portal. On the date of your booking, go to the WeWork location where you made your booking, and stop by the front desk to pick up your key card from the Community team. Our community teams are available 9am-5pm, Monday to Friday. They will give you a quick orientation, then find a seat in the common area and settle in.
How do I book a workspace?
To book a workspace, open the WeWork app (available for iOS or Android) or visit members.wework.com. Choose the location that works best for you. We have space worldwide convenient to wherever you are. Once you book a workspace via the app, your keycard will automatically be activated to give you access to your chosen workspace location on the day of your booking.
For your first booking, make sure to book between 9am- 5pm to pick up your keycard and receive a warm welcome from our community team.
How do I book a conference room?
To book a conference room, open the WeWork app or visit the member web portal. Choose the location that works best for you. We have space around the country convenient to wherever you are. Select the window of time you would like to reserve the room for—applicable credits will be shown and deducted from your account. If you require additional credits, you will be able to purchase more. Once you book a room via the app, your keycard will automatically be activated to give you access to your chosen room location on the day of your booking.
Do I need to book workspaces before going to a location?
Yes. To ensure our members have the best possible experience, please book a workspace at least 24 hours prior but no less than one hour before you plan on coming in to work.
Once I’ve arrived at the location I’ve booked, where can I find a workspace?
Visit the Community bar floor indicated in your confirmation email. Look out for the green dots in the common area, which indicate a suggested place to sit, to encourage social distancing. If you have any trouble finding a place to sit, reach out to the Community team for help.
Can I bring guests?
Your All Access Membership is intended for your personal use or the use of your authorized members, if applicable, and is not intended to provide access and use to other parties. All Access members are not permitted to have guests, other than in connection with conference room bookings. If an All Access member has booked a conference room, guests may be registered and given access to the booked conference room. The number of guests is limited to the number of people permitted in the booked conference room. The guests will be permitted to access the WeWork location booked only during such booking period.
How do I register a guest?
You can register a guest after reserving a conference room. You can register guests from the WeWork app, by selecting “Space,” then “Guests” to input their information. You can also do this on the member portal under “Register Guests.” They will be able to check-in once they get to the building and you will be notified when they arrive so you can greet your guest.
General questions about WeWork All Access
I’m interested in a WeWork All Access membership. How does this differ from other WeWork products?
WeWork All Access provides flexibility by allowing you to book-ahead open workspace at all available locations worldwide. Included in WeWork All Access Membership are (5) monthly conference room credits per person, printing, wifi, refreshments and business essentials. WeWork private offices allow you to have a dedicated office space in a WeWork building with access to premium amenities and private conference rooms. A WeWork Dedicated Desk is a desk space in a lockable office, with 24/7 access to premium amenities and conference rooms.
What WeWork locations do I have access to?
You’re able to book workspace through the WeWork app and member web portal at locations worldwide, subject to availability.
Are conference room credits included with my membership?
Five (5) credits are included within the WeWork All Access trial period. Credits refresh at the top of every month; (5) per month will be allocated. You may purchase more credits in the WeWork app or member web portal, if needed.
What spaces are bookable for WeWork All Access members?
You have access to designated seating in our common area marked with green dots to promote physical distancing. Seats are subject to availability.
What are the hours of operation that I can book space for WeWork All Access?
You can book WeWork space Mon-Fri during business hours of each location. Select locations offer 24/7 access. Search locations by state below.
Is printing included with WeWork All Access?
Yes, printing and scanning is included: 120 black and white pages and 20 color pages per month.
Is mail and package handling included with WeWork All Access?
No, mail and package handling is not included with WeWork All Access.
Can I book workspace on the weekend?
Select locations offer 24/7 access. Search locations by state below.
How can I access the workspace that I reserved?
Keycard access will be activated once workspace is reserved at least 1 hour prior to arrival. You have access to designated seating in the common area that has ample seating, work surfaces, and access to power. Seats are subject to availability.
Can I reserve multiple workspaces on the same day?
You can only reserve a single workspace at one building per day.
24/7 Access Locations
Los Angeles: 611 North Brand Boulevard, The Hubb, Culver City, Promenade, La Brea, Manhattan Beach Towers, Constellation, Pacific Design Center, One Culver, 5161 Lankershim, 1150 S Olive St, Atria, Campus @ Warner Center; Orange County: 3200 Park Center Dr
2211 Michelson Drive, Lakeshore; San Diego: 600 B St, Aventine; San Francisco Bay Area 2120 University Ave, 650 California, Jackson Square, Montgomery Station
Boulder: Canyon 28; Denver: The Lab,
The Circa Building
Miami: 2222 Ponce De Leon Blvd, 429 Lenox Ave, Brickell City Centre, Giralda Place, Wynwood Garage
Atlanta: 120 West Trinity Place, 1372 Peachtree St NE, Halcyon, Terminus 100, The Boundary
Chicago: Fulton Market, River North, Grant Park, 515 N State, 330 North Wabash
College Park: University of Maryland
Boston: 31 St. James Ave, 625 Massachusetts Ave
200 Portland St, One Beacon St, 33 Arch St, 501 Boylston St, One Seaport Square, 711 Atlantic Ave, One Lincoln St, 75 Arlington St
Minneapolis: Capella Tower, 1330 Lagoon, 729 N Washington Ave
Kansas City: Lightwell, Corrigan Station; St. Louis: One Metropolitan Square
Las Vegas: Town Square
New York City: 511 W 25th St, 11 Park Place, 110 Wall St, 115 Broadway, 120 E 23rd St, 125 West 25th St, 135 Madison, 135 W 41st St, 148 Lafayette St, 154 W 14th, 175 Varick St, 199 Water St, 205 Hudson, 214 W 29th St, 300 Park, 404 Fifth Ave, 408 Broadway, 430 Park, 450 Park Ave S
575 5th Ave
575 Lexington Ave
609 Greenwich Street
71 5th Ave, 750 Lexington, 77 Sands, 79 Madison Ave, 81 Prospect, 85 Broad St, 980 6th Avenue, Bryant Park, Dock 72 at the Brooklyn Navy Yard, E. 57th St, Empire State, Fulton Center, Gotham Center, Grand Central, Harlem, Irving Place, Penn Station, Studio Square, Times Square, Tower 49, W 43rd St, W 57 St, West Broadway, Williamsburg
Charlotte: 615 S College St
Columbus: 800 N High St
Portland: 830 NE Holladay St
Philadelphia: 1010 N Hancock St
Nashville: 901 Woodland St, One Nashville Place
Austin: Congress, University Park, 801 Barton Springs, Westview, SXSW Center, Quarry Oaks II; Dallas – Fort Worth: Legacy North, Victory Plaza, 505 Main St, Williams Square, Preston Center, 6900 North Dallas Parkway, Clearfork, Legacy West; Houston: The Jones Building, Hughes Landing
Salt Lake City: Innovation Pointe, Innovation Pointe 2, Gateway 6, Gateway 1, 250 Tower
Seattle: Bellevue Place, Holyoke Building, South Lake Union
Washington, D.C.: Crystal City. 901 North Glebe Road, 1775 Tysons Blvd, The Apollo, 1875 K St NW, Metropolitan Square, 80 M St SE, 777 6th St NW, 1701 Rhode Island Ave NW, 660 North Capitol St NW, Midtown Center, 655 New York Ave NW
Montreal: L’Avenue; Toronto: 33 Bloor St, 1 University Ave, 100 University Ave, Hudson’s Bay Queen St; Vancouver: Bental III, Bental II, 333 Seymour Street, 2015 Main St, Station Square
Bookable Private Office
How do I book a private office?
Simply open up the WeWork app on your phone, and tap on the “Offices” tile at the top of your home tab to browse offices. Once you find one that you like, hit “Reserve office” to complete your reservation! Note that this feature is only available to All Access Users in select countries.
What hours will I be able to access the private office that I booked?
Specific hours will vary by location, but for the majority of WeWork locations, your private office reservation grants you access to that office from 9 AM to 5:30 PM.
How many credits will I be charged for my private office booking?
Private offices can be reserved at a rate of 2 credits per seat, per day.
Can I bring a guest? If so, how do I register my guest?
You can bring as many guests as the room capacity allows for. Keep in mind that your seat counts toward that capacity, so if you booked a room for 2, and you will be there as well, that means you can bring 1 guest. You can register your guest in the WeWork app or on the WeWork member network. We recommend registering your guests ahead of time so that we can better manage our spaces and make sure to give them a warm welcome!
How will I be able to find my private office once I arrive at the WeWork location?
Once you arrive at the WeWork location, navigate to the floor that your private office reservation is on. If you’re not sure, you can find the details in your reservation confirmation email or in the app. You can use the floorplan if one was provided with your reservation email, or ask any one of our helpful community team members for assistance! At the community desk, you will be able to pick up a map of the floor detailing where they private office is located as well as amenities on the floor. There will also be navigation signs placed in the hallways as well as a sign on the door of the private office to facilitate your orientation around the space. Make sure to go into the office number that corresponds with your booking!
What is the cancellation policy for my private office booking?
You can cancel up until 11:59 PM the day before your reservation. Same-day reservations can be canceled within 30 minutes of booking.
I wasn’t satisfied with my booking, how can I get a refund?
Reach out to Customer Support.
What type of membership do I need to make a private office booking?
This feature is currently only available to All Access members.
Can I make a private office booking on the weekend or after hours?
Private Offices are only reservable during business hours (9:00 AM – 5:30 PM at most locations) on weekdays.
What are the cleaning / sanitization protocols for bookable private offices?
Private offices will be cleaned and sanitized on a daily basis.
Can I leave my stuff in my office to leave for a few hours?
You are welcome to leave your items in your office, though we recommend taking valuable items with you. Note: WeWork is not responsible for damaged, lost, or stolen items stored or left in the room. (If this is going to be external, we’ll need to run this copy by legal)
Can I leave my belongings overnight if I have a multi day booking?
Multi-day bookings aren’t currently supported, so members should not be leaving things overnight. If you have booked the same private office for consecutive days, we still advise that you take your valuable items with you since that can interfere with cleaning protocols that happen after business hours. Note: WeWork is not responsible for damaged, lost, or stolen items stored or left in the room.
All Access for teams
What does it mean to use WeWork All Access as an employee benefit?
We can support companies looking to provide their employee base with WeWork All Access through an employer-funded subsidy, or with the use of corporate expense cards. To learn more about how we can support a benefit program of this nature, please inquire about this model with an inside sales representative.
What is the Floating membership model?
The Floating memberships plan offers companies the flexibility to have a large number of their employee base share a limited number of recurring membership subscriptions based on their anticipated utilization. You can think of the model like a data plan with overage. A member company would set a minimum threshold for monthly recurring users that if exceeded triggers an additional fee.
What is the utilization-based membership model?
The utilization-based membership plan allows companies to provide WeWork All Access cards to their employees with no upfront subscription fee. WeWork will bill the employer in arrears based on the gross number of monthly workspace & conference room bookings made., To learn more about these local rates, please inquire about the utilization-based membership model with an inside sales representative.
One-month trial offer (“Offer“) is not valid for current WeWork members. Offer participants will receive a WeWork All Access membership and access to all participating WeWork locations free of charge for one month (thirty-one (31) calendar days) from sign-up (the “Trial“), subject to All Access Membership Terms and Conditions. Limit one (1) membership per individual and ten (10) memberships per company. Each participant may only take advantage of the Offer once. At the end of the Trial, participant’s WeWork All Access membership(s) will automatically renew on a monthly basis, and the payment method on file will be automatically charged the prorated applicable monthly rate for the remainder of the first month of the WeWork All Access membership(s) and charged the full applicable monthly rate on the first day of the following month. To opt out of the automatic renewal, contact us at firstname.lastname@example.org or through the WeWork app or website by clicking “Account”, then “Support”, then “Membership”, and submit a request to cancel before the end of the Trial. After the Trial, the WeWork All Access membership(s) can be cancelled in accordance with the All Access Membership Terms and Conditions. Offer available for individuals primarily located in the United States and Canada, only. Offer is non-transferable, has no cash value, and cannot be combined with other offers or promotions. By participating in this Offer, you may be ineligible for other promotions or offers, during or after the Trial period. No adjustments to prior purchases. We may modify or terminate the Offer at any time without notice.
Apple and the Apple Logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Google Play and the Google Play logo are trademarks of Google LLC.