To book workspace or get in touch, download the WeWork app
How it works
How do I get a keycard and start using my membership?
To start using your All Access membership, book a workspace through the WeWork app or visit the member web portal. On the date of your booking, go to the WeWork location where you made your booking, and stop by the front desk to pick up your key card from the Community team. Our community teams are available 9am-5pm, Monday to Friday. They will give you a quick orientation, then find a seat in the common area and settle in.
How do I book a workspace?
To book a workspace, open the WeWork app (available for iOS or Android) or visit members.wework.com. Choose the location that works best for you. We have space worldwide convenient to wherever you are. Once you book a workspace via the app, your keycard will automatically be activated to give you access to your chosen workspace location on the day of your booking. For your first booking, make sure to book between 9am- 5pm to pick up your keycard and receive a warm welcome from our community team.
How do I book a conference room?
To book a conference room, open the WeWork app or visit the member web portal. Choose the location that works best for you. We have space around the country convenient to wherever you are. Select the window of time you would like to reserve the room for—applicable credits will be shown and deducted from your account. If you require additional credits, you will be able to purchase more. Once you book a room via the app, your keycard will automatically be activated to give you access to your chosen room location on the day of your booking.
Do I need to book workspaces before going to a location?
Yes. To ensure our members have the best possible experience, please book a workspace at least 24 hours prior but no less than one hour before you plan on coming in to work.
Once I’ve arrived at the location I’ve booked, where can I find a workspace?
Visit the Community bar floor indicated in your confirmation email. Look out for the green dots in the common area, which indicate a suggested place to sit, to encourage social distancing. If you have any trouble finding a place to sit, reach out to the Community team for help.
Can I bring guests?
Your WeWork All Access Membership is intended for your personal use or the use of your authorized members, if applicable, and is not intended to provide access and use to other parties. All Access members are not permitted to have guests, other than in connection with conference room bookings. If an All Access member has booked a conference room, guests may be registered and given access to the booked conference room. The number of guests is limited to the number of people permitted in the booked conference room. The guests will be permitted to access the WeWork location booked only during such booking period.
How do I register a guest?
You can register a guest after reserving a conference room. You can register guests from the WeWork app, by selecting “Space,” then “Guests” to input their information. You can also do this on the member portal under “Register Guests.” They will be able to check-in once they get to the building and you will be notified when they arrive so you can greet your guest.
General questions about WeWork All Access
Is mail and package handling included with WeWork All Access?
No, mail and package handling is not included with WeWork All Access.
I’m interested in a WeWork All Access membership. How does this differ from other WeWork products?
WeWork All Access provides flexibility by allowing you to book-ahead open workspace at all available locations worldwide. Included in WeWork All Access Membership are (5) monthly conference room credits per person, printing, wifi, refreshments and business essentials. WeWork private offices allow you to have a dedicated office space in a WeWork building with access to premium amenities and private conference rooms. A WeWork Dedicated Desk is a desk space in a lockable office, with 24/7 access to premium amenities and conference rooms.
What WeWork locations do I have access to?
You’re able to book workspace through the WeWork app and member web portal at locations worldwide, subject to availability.
Are conference room credits included with my membership?
Five (5) credits are included within the WeWork All Access trial period. Credits refresh at the top of every month; (5) per month will be allocated. You may purchase more credits in the WeWork app or member web portal, if needed.
What spaces are bookable for WeWork All Access members?
You have access to designated seating in our common area marked with green dots to promote physical distancing. Seats are subject to availability.
What are the hours of operation that I can book space for WeWork All Access?
Keycard access will be activated once workspace is reserved at least 1 hour prior to arrival. You have access to designated seating in the common area that has ample seating, work surfaces, and access to power. Seats are subject to availability.
Can I reserve multiple workspaces on the same day?
You can only reserve a single workspace at one building per day.
WeWork All Access for teams
What does it mean to use WeWork All Access as an employee benefit?
We can support companies looking to provide their employee base with WeWork All Access through an employer-funded subsidy, or with the use of corporate expense cards. To learn more about how we can support a benefit program of this nature, please inquire about this model with an inside sales representative.
What is the Floating membership model?
The Floating memberships plan offers companies the flexibility to have a large number of their employee base share a limited number of recurring membership subscriptions based on their anticipated utilization. You can think of the model like a data plan with overage. A member company would set a minimum threshold for monthly recurring users that if exceeded triggers an additional fee.
What is the utilization-based membership model?
The utilization-based membership plan allows companies to provide WeWork All Access cards to their employees with no upfront subscription fee. WeWork will bill the employer in arrears based on the gross number of monthly workspace & conference room bookings made., To learn more about these local rates, please inquire about the utilization-based membership model with an inside sales representative.
How do I know if I am eligible for the two-month-free-trial?
The two months free WeWork All Access trial offer for enterprise companies (“Offer”) is only available to companies with a minimum of 200 full time employees, and is subject to a company entering into a WeWork All Access membership agreement. Free trial period must begin on the first (1st) calendar day of a month and will automatically end after the last calendar day of the second month of the trial. Offer must be redeemed, and free trial must be initiated, no later than August 1, 2021. Offer limited to fifty (50) to three hundred (300) memberships per company, which passes must be distributed to company personnel primarily located in a single country. Each company may only take advantage of the Offer once. Offer not available in China, Japan, India, or Costa Rica. Offer is non-transferable, has no cash value, and cannot be combined with other offers or promotions. By participating in this Offer, you may be ineligible for other promotions or offers, during or after the free trial period. No adjustments to prior purchases. We may modify or terminate the Offer at any time without notice.
Will I be charged after the two-month free trial ends?
Only if you decide to continue your membership at that time. Two weeks before the end of your free trial, an account support specialist will review your utilization report and discuss the various WeWork products at your disposal. You will have the option to transition to a paid WeWork All Access membership, discontinue your WeWork All Access membership, or sign up for a different product.
Can I set up a corporate account?
Yes, please reach out to your sales representative for further information.
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