WeWork All Access FAQs

To book workspace or get in touch, download the WeWork app

 

Or visit the member web portal at members.wework.com

General questions about WeWork All Access

I’m interested in a WeWork All Access membership. How does this differ from other WeWork products?
What WeWork locations do I have access to?
Are meeting room credits included with my membership?
Are mail and package services included with my membership?
Is printing included with a WeWork All Access membership?
What spaces are bookable for WeWork All Access members?
What are the hours of operation that I can book space for WeWork All Access?
Can I book workspace on the weekend?
Can I book workspace on a holiday?
How can I access the workspace that I reserved?
Can I reserve multiple workspaces on the same day?
I am a current WeWork On Demand member. How can I sign up for WeWork All Access?
How do I cancel my WeWork All Access membership?

How it works

How do I get a keycard and start using my membership?
How do I book a workspace?
How do I book a meeting room?
Do I need to book workspaces before going to a location?
Once I’ve arrived at the location I’ve booked, where can I find a workspace?
Can I bring guests?
How do I register a guest?

Questions about 25% off WeWork All Access membership offer

Who is eligible for the WeWork All Access 25% off monthly membership fees for 3 months new member offer?
Am I able to purchase more than ten (10) memberships for my company?
What is the promotional period for this offer?
Is the three (3) months a commitment term?
Am I eligible for the WeWork All Access 25% off promotion if I am a WeWork Member or work for a company who is a WeWork member?
I’m a current WeWork On Demand member, am I eligible for this promotion?
What credits are included in the WeWork All Access 25% off new member offer?

Questions for primary members

Where can I manage my company’s account?
How do I see my company’s booking history?
How do I add and remove members?
Can active WeWork members from my team share their keycards with other employees from the company that are not on the WeWork account?
Where can I update my payment settings?
How do I assign roles or team admin?
Where can I view my invoices?

Optional WeWork All Access Add-on: Mail & Package

What does the mail and package add-on include?
Can I receive mail and packages in more than WeWork location?
How do I get the mail and package add-on, and how much does it cost?

WeWork All Access 25% Off for 3 Months Terms and Conditions: This 25% off for 3 months offer (“Offer”) is not valid for current WeWork members. Offer redeemable from July 1, 2022 through September 30, 2022 and the WeWork All Access membership agreement must be signed by September 30, 2022. Offer participants will receive a WeWork All Access membership and access to all participating WeWork locations at the discounted price of twenty-five percent (25%) off monthly membership fees per month for the three full calendar months following the month in which you redeem the Offer and your payment for the month in which you redeem the Offer will be prorated at the discounted price from the date on which the Offer is redeemed through the end of that calendar month (the “Promotional Period”), subject to the WeWork All Access Membership Terms and Conditions. In the event you remove the promotional code during the checkout process no discount shall be applied. Limit one (1) membership per individual and ten (10) memberships per company. Each participant may only take advantage of the Offer once. At the end of the Promotional Period, participant’s WeWork All Access membership(s) will automatically renew on a monthly basis, and the payment method on file will be automatically charged the full applicable market rate plus applicable taxes on the first day of the following month. To opt out of the automatic renewal, you may cancel your WeWork All Access Membership in accordance with the WeWork All Access Membership Terms and Conditions by contacting us at help@wework.com or through the WeWork app or website by clicking “Account”, then “Support”, then “Membership”, and submitting a request to cancel. Offer cannot be applied to previous purchases, is non-transferrable, has no cash value and cannot be redeemed for cash or combined with any other offer.  We may modify or terminate the Offer at any time without notice. Offer available for individuals primarily located in the United Kingdom, Ireland, Belgium, Poland and Sweden only.

WeWork All Access 25% Off for 3 Months Terms and Conditions: This 25% off for 3 months offer (“Offer”) is not valid for current WeWork members. Offer redeemable from April 1, 2022 through September 30, 2022 and the WeWork All Access membership agreement must be signed by September 30, 2022. Offer participants will receive a WeWork All Access membership and access to all participating WeWork locations at the discounted price of twenty-five percent (25%) off monthly membership fees per month for the three full calendar months following the month in which you redeem the Offer and your payment for the month in which you redeem the Offer will be prorated at the discounted price from the date on which the Offer is redeemed through the end of that calendar month (the “Promotional Period”), subject to the WeWork All Access Membership Terms and Conditions. In the event you remove the promotional code during the checkout process no discount shall be applied. Limit one (1) membership per individual and ten (10) memberships per company. Each participant may only take advantage of the Offer once. At the end of the Promotional Period, participant’s WeWork All Access membership(s) will automatically renew on a monthly basis, and the payment method on file will be automatically charged the full applicable market rate plus applicable taxes on the first day of the following month. To opt out of the automatic renewal, you may cancel your WeWork All Access Membership in accordance with the WeWork All Access Membership Terms and Conditions by contacting us at help@wework.com or through the WeWork app or website by clicking “Account”, then “Support”, then “Membership”, and submitting a request to cancel. Offer cannot be applied to previous purchases, is non-transferrable, has no cash value and cannot be redeemed for cash or combined with any other offer.  We may modify or terminate the Offer at any time without notice. Offer available for individuals primarily located in the United States, Canada, Australia, Norway, and Japan only.

*Subject to availability and terms and conditions. Only available as an add-on to our WeWork All Access monthly membership offering in select locations. Each recipient must choose a single business mailing address.

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