Our commitment to health and safety

The health and safety of our members and global communities are our number one priority. That’s why we continue to take steps to enhance our spaces and services – ensuring that you can continue working with peace of mind.

We remain in regular contact with our employees, members and landlords regarding our health and safety measures.

We’ve also brought in experts, working with International SOS to provide strategic direction on medical considerations and quality assurance, and Bureau Veritas to audit and endorse our policies so we can constantly improve.

Read on to find out more, including information about how to report a case of COVID-19.

Note: specific policies and practices may vary by country and city. We will monitor local regulations, and adapt our local policies and practices as necessary.

View our commitment (PDF) →

Our five point plan

We’re applying these five operational improvements in each building

Increased cleaning
HVAC operations
Professional distancing
Behavioural signage
Sanitisation equipment

Increased sanitisation

Reinforcing our standards with heightened and more frequent cleaning

Common spaces
Private offices
Cleaning products
Post and package

HVAC operations

Working to provide cleaner, filtered air circulation throughout our spaces

Extended schedules
Increased filtration monitoring
Operational changes

Professional distancing

Modifying shared spaces to prioritise personal space and safety

Common spaces
Meeting rooms
Elevators and lobbies
Private offices
Amenity areas

Behavioural signage

Strategically placed signage and wayfinding to guide behaviour and cooperation

Signage to look for
Directing traffic
Buffer seating

Sanitisation equipment

Installing complimentary products to maintain cleanliness and hygiene throughout our spaces

Common areas
Private offices

Additional safety measures

Reporting a Coronavirus case
Protection equipment
Touring guidelines

What else you should know about WeWork’s approach 

Clean desk strategy
Updated community wellness guidelines
COVID-19 Privacy Policy

Community wellness guidelines

Signage placed throughout common areas will help ensure that we keep our spaces clean, together. WeWork’s community wellness guidelines are:

Keep a safe distance

Follow local social distancing guidelines to leave space between you and your neighbour.

Protect yourself

Follow local guidelines on wearing face coverings.

Clean and disinfect surfaces

Wipe down desks and countertops after use.

Clean hands

Wash hands often with soap and water for at least 20 seconds.

Cover your mouth

While coughing or sneezing, cover your mouth and nose with a tissue, sleeve or elbow.

Prioritise your community

Stay at home if you have any COVID-19 symptoms or you have travelled from a high risk area as indicated by your local government.

Updates on WeWork building operations

Building updates and policy changes will be communicated to members via email.  

Questions about your building?  Email your Community team or submit a support request via the member network or WeWork app. Details on getting in touch with your Community team can be found on the building guide page on the member network or WeWork app.