As a manager, you already know that feedback—when given constructively—can only help your employees and team. But you probably also know that, when you’re the boss, getting it out of people is easier said that done. The truth is, getting—and giving—honest feedback is all about trust. But to achieve that level of trust, you have to […]

If you ask central casting to send over a CEO, you’ll likely get an energetic actor with a voice that carries. He’ll be comfortable standing in the center of the room, surrounded by people, because he’ll be drawing energy from the crowd. In short, they’ll send an extrovert. We tend to imagine leaders as extroverts, […]