How Standard Chartered Partnered With WeWork to Drive Innovation

10,000 sq ft innovation space in 香港

In just three months, WeWork transformed the ninth floor of the Standard Chartered Tower in Hong Kong into a space that inspires creativity and collaboration.

挑战

Pressure to stay on the cutting edge of innovation

Every company must innovate to survive—a reality that Standard Chartered knows quite well.

香港渣打银行 CEO Mary Huen 表示:“随着客户日益青睐数字化,并期望更无缝、更及时且更方便友好的银行服务,我们需要不断创新和改进,否则就有可能会落后。”

这正是渣打银行在 2018 年 1 月成立 SC Ventures 的原因。该业务部门负责推动数字创新,投资金融科技和初创公司,并试行新的商业模式 — 所有这些都旨在改善客户的银行体验。

该公司在香港渣打银行大厦九楼有办公空间,但需要彻底翻修。SC Ventures 希望成为公司内部变革的推动者,他们需要尽快拥有一个明亮的现代化办公空间,以激发创新和创造力,促进协作,并提高团队效率。

We need to constantly innovate and improve, or risk being left behind.

Mary Huen, CEO, Standard Chartered Hong Kong

解决方案

Reinventing an existing space for innovation

Standard Chartered partnered with WeWork to transform that floor, via the Powered by We process, into an innovation hub and collaborative workspace dubbed the “eXellerator Lab.”

渣打银行集团首席信息官 Michael Gorriz 解释说:“eXellerator 一词源于两个词:变革上的‘acceleration’(加速)和客户服务上的‘excellence’(卓越)。”

eXellerator Lab 拥有灵活的教室、不同类型的会议室,甚至还有一个大型休息室,可举办各种活动和日常研讨会。该设计采用了渣打银行的品牌颜色,并融入了香港当地的文化元素。

Key highlights:

  • 10,000 平方英尺空间由渣打银行所有,但由 WeWork 负责设计、建设和运营
  • 构建灵活的空间,以鼓励创新
  • 快速交付,三个月完成整个项目
  • 室内设计契合渣打银行的品牌
  • 个性化的活动与策划

The word ‘eXellerator’ stems from two words: ‘acceleration’ in change and ‘excellence’ in client service.

Dr. Michael Gorriz, group chief information officer, Standard Chartered

The Results

A collaborative workspace that fuels acceleration and excellence

The eXellerator space took just three months to complete. Liam Gilligan, head of the eXellerator Lab, was impressed with WeWork’s speed and dedication to the Powered by We project: “The timeframe that we asked WeWork to operate to was really tight. Everyone was impressed at the ability to deliver within that.”

更重要的是,eXellerator Lab 中现在有了一个充满活力的社区。新空间激发了合作,事实证明,它是 SC Ventures 员工引以为豪的与客户和行业合作伙伴一起工作的场所。

渣打银行充分发挥了这一新空间的优势,举办了各种活动,并通过跨职能合作来开发新产品。从改造呼叫中心到开发网络聊天机器人和重新推出移动应用,eXellerator Lab 已经在为渣打银行创造回报。

渣打银行 SC Ventures 全球负责人 Alex Manson 表示:“香港的 Xellerator 能激发我们的创意、技能,更重要的是,个人 — 包括客户、金融科技企业家和银行同事聚集在一起共同实现创新。”

Learn more about Powered by We.

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