This Tech Unicorn Is Growing Internationally With WeWork—Here’s How

18,492 usable square feet in six WeWork locations around the world

A leading business travel platform is growing worldwide in record time—while attracting and retaining the right talent to drive business success.

พื้นที่เลานจ์ให้บรรยากาศที่อบอุ่นน่าอยู่สำหรับทั้งแขกและพนักงานของ TripActions

ความท้าทาย

A successful startup needed to open new offices worldwide

In November 2018, TripActions, a business travel startup based in Palo Alto, California, reached a $1 billion valuation.

The company describes themselves as a "travel platform that moves businesses forward" and a "travel agent in your pocket" for companies and their emloyees. Their support teams are available 24/7 on the TripActions app to solve any problems that people may encounter on the road. But in order to truly support those business travelers, no matter where their journeys take them, TripActions needed to have local teams around the world. This meant opening and staffing physical offices in strategic locations.

Before taking the plunge, TripActions had some concerns. Would they be able to bring to life their unique company culture in each new location? And with the business growing so quickly, TripActions had a hard time predicting employee headcount years in advance. “Expanding into other cities beyond Palo Alto was an experiment. We were hesitant to sign a lease on a space that locked us in for multiple years,” says Nina Giovannelli, VP of business operations, TripActions.

We want to make sure that we have infrastructure globally to be where our customers are.

Nina Giovannelli, VP of business operations, TripActions

Employees at TripActions enjoy fruit-infused water and micro-roasted coffee in the open kitchen area.

โซลูชัน

The ability to grow quickly while maintaining the employee experience

From their Palo Alto headquarters, TripActions saw San Francisco as a strong recruiting location. They moved into a WeWork office suite in San Francisco—a private space on a shared floor, with their own entrance. In just five months, TripActions was able to hire locally and grow their business from this new space.

Like flipping on a light switch, TripActions saw that the process of opening new offices and expanding their business abroad wasn’t as daunting with a partner like WeWork. Now, the travel platform can quickly grow their global presence—along with their customers. “WeWork has enabled us to hire great talent that we otherwise wouldn't have been able to,” says Tammi Yee, VP, global talent, TripActions. “Instead of being siloed in our Palo Alto headquarters, we now recruit the very best talent in cities all over the globe.”

From London to Amsterdam, Sydney to New York, TripActions now has more than 400 employees worldwide. “WeWork gives us that flexibility to grow fast, without having to worry that we're overpaying for space we don't need,” says Rich Liu, TripActions’ chief revenue officer.

ความรู้สึกความเป็นกลุ่มสมาชิกที่เหนียวแน่นได้เติบโตจากสถานที่แห่งหนึ่งในพาโล อัลโตไปยังตำแหน่งที่ตั้งของ WeWork อีก 6 แห่งยังคงแข็งแกร่งเช่นเคย—พร้อมกับประสิทธิภาพของพนักงานที่เพิ่มขึ้น “เราค้นพบว่าผู้คนที่เดินทางมายังสำนักงานกว่า 46 เปอร์เซ็นต์มีประสิทธิภาพที่เพิ่มสูงขึ้นและทำงานได้ตามโควต้าของพวกเขาได้มากกว่าผู้คนที่ทำงานจากที่บ้าน” Liu กล่าว

Key Highlights

  • TripActions leverages several space solutions, including WeWork office suites, which offers the perfect combination of privacy and location
  • ความร่วมมือทางธุรกิจอย่างต่อเนื่องเพื่อทำให้ธุรกิจเติบโตและขยับขยายในระดับสากล
  • ยกระดับความสามารถในการดึงดูดและรักษาผู้ที่มีพรสวรรค์ไปพร้อมกับขยับขยายธุรกิจไปทั่วโลก
  • ส่งมอบสำนักงานใหม่แต่ละแห่งได้อย่างตรงเวลา
  • การสนับสนุนอย่างครบครันในระดับโลก

I feel comfortable and supported through the WeWork relationship. Peace of mind is critical for how we think about expansion and growth.

Francis Moran, VP of finance, TripActions

The Results

Building a global community customers love

TripActions รู้ดีว่าความทะเยอทะยานระดับโลกของพวกเขาจำเป็นต้องเติบโตไปพร้อม ๆ กับการรักษาวัฒนธรรมบริษัทสุดโดดเด่นของพวกเขาไว้—และ WeWork ได้ช่วยเหลือพวกเขาให้ทำตามเป้าหมายทางธุรกิจที่เปี่ยมไปด้วยทะเยอทะยานให้สำเร็จได้

“We've gone from 40 to 400 people in a year, and it would have been impossible to do that without WeWork. Impossible,” says Francis Moran, VP of finance, TripActions. “It's not just about getting it done; it’s about getting it done right. WeWork has enabled our tenfold growth in a way that still embodies who we are as a company.”

See how TripActions partnered with WeWork to grow globally.

อ่านเพิ่มเติม

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