{"id":65774,"date":"2019-09-20T16:15:11","date_gmt":"2019-09-20T20:15:11","guid":{"rendered":"https:\/\/www.wework.com\/ideas\/?p=65774"},"modified":"2020-09-03T05:53:13","modified_gmt":"2020-09-03T09:53:13","slug":"after-11-years-in-the-u-s-wework-brought-this-community-associate-home-to-mexico","status":"publish","type":"post","link":"https:\/\/www.wework.com\/ideas\/community-stories\/employee-spotlight\/after-11-years-in-the-u-s-wework-brought-this-community-associate-home-to-mexico","title":{"rendered":"After 11 years in the U.S., WeWork brought this community associate home to Mexico"},"content":{"rendered":"\n

WeWork\u2019s community team members are the soul of the We community. Heart of We<\/a><\/strong> highlights how their hard work and passion improves the daily lives of WeWork members around the globe.<\/em><\/p>\n\n\n\n

Jose Carrillo\u2019s brother had wanted him to join him in the United States for years. Carrillo did not speak English, and had never strayed far from his hometown of 3,000 people in the Yucat\u00e1n Peninsula of Mexico. He was nervous about moving to a place with a different culture and language, but ultimately \u201chis heart wanted to go,\u201d he says.<\/p>\n\n\n\n

Carrillo joined his brother in San Francisco in 2008, arriving on Indigenous Peoples\u2019 Day. \u201cI felt a lot of emotions,\u201d says Carrillo, who is Mayan. He says he thought he\u2019d be coming to a foreign culture, but he realized that as an indigenous person, he actually had a lot in common with people in the U.S. \u201cI thought that I didn\u2019t belong here, but I realized I do,\u201d Carrillo says.<\/p>\n\n\n\n

After going to school to improve his English and holding down cashier and kitchen jobs, Carrillo applied for the position of community service associate at WeWork. Although he didn\u2019t have experience in this kind of role, in his interview he expressed a desire to learn, and WeWork gave him a shot. <\/p>\n\n\n\n

Carrillo was pleased when he was offered the job, and that happiness turned into a deep sense of fulfillment as the months went on. He appreciated the way everyone was treated with respect at WeWork. \u201cVisitors, members, and cleaners were all treated as equals, as human beings,\u201d he says.<\/p>\n\n\n\n

Over the next three and a half years, Carrillo dropped roots in the United States and earned a promotion to community associate at 535 Mission Street<\/a>.<\/p>\n\n\n\n

\"\"
\u201cThe feeling of hugging my mom after so many years\u2014it was indescribable,\u201d says Jose Carillo, a community associate at WeWork who returned to Mexico after 11 years in San Francisco. <\/figcaption><\/figure>\n\n\n\n

Still, something pulled at him: It had been 11 years since he had left Mexico, and he had not seen his family or returned home since. \u201cI woke up one day and realized I didn\u2019t want to be so far away from my family anymore,\u201d says Carrillo. Still, he wasn\u2019t sure about giving up everything he had built in California. <\/p>\n\n\n\n

He confided in Daniel Galindo<\/a>, a civil rights attorney who was a member at his building, about his dilemma. Galindo, having made big moves himself, planted a seed in Carrillo\u2019s mind\u2014that if Carrillo was going to undertake a big move, he should try to keep at least one part of his life constant\u2014the WeWork part.   <\/p>\n\n\n\n

Carrillo broached the subject with his manager, and she suggested they talk to the director of the WeWork in Guadalajara about any available positions. \u201cShe was so happy to hear that I loved my family so much, but that I also still wanted to be with WeWork,\u201d he recounts. <\/p>\n\n\n\n

After a few days, Carrillo got a reply, and one week later he had an interview for the same job he held in San Francisco.<\/p>\n\n\n\n

Carrillo made the move, and now works as community associate at WeWork The Landmark <\/a>in Guadalajara, where he is a short flight away from his family. On his first visit home, he went a day early and surprised his mom as she was doing her chores. \u201cThe feeling of hugging my mom after so many years\u2014it was indescribable,\u201d says Carrillo. One by one, the rest of his family members arrived. \u201cIt was an explosion of feelings,\u201d Carrillo says. He was especially touched to see his father cry. <\/p>\n\n\n\n

He is grateful to have had the chance to continue his career with WeWork, across borders. He will miss the United States, but as he puts it: \u201cI have two families now.\u201d   <\/p>\n\n\n\n

We spoke to Carrillo about what it\u2019s like to do the same job in a new country, what he enjoys about Guadalajara, and the WeWork values that have impacted him most.<\/p>\n\n\n\n

How WeWork Mexico is different from San Francisco:<\/strong> \u201cThe WeWork concept is new here,\u201d says Carrillo, noting that his building has been open for under a year. \u201cMembers have been enjoying exploring how different it can be from a traditional office,\u201d he says. Carrillo said one challenge has been that members come out of their offices less than they do in San Francisco, because the WeWork culture is so new to them, but that people are learning to move around and enjoy the social aspect.<\/p>\n\n\n\n

\"\"
“The people at WeWork didn\u2019t see me as a former dishwasher, and this gave me the chance to change my life,\u201d says Carillo. <\/figcaption><\/figure>\n\n\n\n

How Carrillo is shaping culture in his new building:<\/strong> To help draw out the members of both larger and smaller companies to interact outside their own walls, Carrillo applies what he learned in San Francisco. \u201cI learned a motto from my past managers: Kill them with kindness,\u201d he says. \u201cHear them, help them, and make a difference.\u201d Carrillo believes that being proactively kind helps buffer any difficulties that come up later. \u201cIt is essential to cultivate empathy,\u201d he adds.<\/p>\n\n\n\n

Favorite hobbies in his new city:<\/strong> \u201cGuadalajara is a big city,\u201d says Carrillo, which gives him many opportunities to explore. \u201cI like to go to the parks; I like to look at handmade crafts and foods at the markets,\u201d he says. He also enjoys hanging out with his friends from his building, having dinner or lunch on the weekends.<\/p>\n\n\n\n

What he misses about the U.S.:<\/strong> Carrillo misses his family in California, his boyfriend, whom he is dating long-distance, and also the members in his old building. \u201cI\u2019m now torn, of course, between my two homes.\u201d<\/p>\n\n\n\n

The WeWork values that speak to him: <\/strong>Gratitude. Carrillo appreciates all the opportunities he\u2019s had, both at WeWork and in life. \u201cMy parents worked so hard to give me a chance to go to high school, back when I was a kid,\u201d he says. He also appreciates his U.S. WeWork family, noting, \u201cThe people at WeWork didn\u2019t see me as a former dishwasher, and this gave me the chance to change my life.\u201d<\/p>\n\n\n\n

Interested in joining the WeWork community? Visit our <\/em>community jobs page<\/em><\/a>. <\/em><\/p>\n\n\n\n\n\n

Amber Scorah is the\u00a0author of the memoir\u00a0<\/em>Leaving the Witness, published by Viking. Her writing has appeared in\u00a0<\/em>The\u00a0New York Times,\u00a0<\/em>The Believer,\u00a0and\u00a0<\/em>USA\u00a0Today.<\/p>\n","protected":false},"excerpt":{"rendered":"

Jose Carillo built a life in San Francisco, but pined for home<\/p>\n","protected":false},"author":1839,"featured_media":65990,"comment_status":"closed","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[43903,43912],"tags":[500,1486,34681],"class_list":["post-65774","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-community-stories","category-employee-spotlight","tag-community","tag-latam","tag-heart-of-we"],"acf":[],"yoast_head":"\nAfter 11 years in the U.S., WeWork brought this community associate home to Mexico<\/title>\n<meta name=\"description\" content=\"Jose Carillo built a life in San Francisco, but pined for home\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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