{"id":57699,"date":"2019-08-05T09:57:28","date_gmt":"2019-08-05T13:57:28","guid":{"rendered":"https:\/\/www.wework.com\/ideas\/?p=57699"},"modified":"2020-09-03T05:53:04","modified_gmt":"2020-09-03T09:53:04","slug":"oscar-health-case-study","status":"publish","type":"post","link":"https:\/\/www.wework.com\/ideas\/workspace-solutions\/case-studies\/oscar-health-case-study","title":{"rendered":"Oscar Health is transforming the insurance industry\u2014and their workspace"},"content":{"rendered":"\n

Around the world, companies of all sizes find space to succeed at WeWork. Our\u00a0case studies<\/strong><\/a> share their unique stories.<\/em><\/p>\n\n\n\n

The challenge: A health insurance disruptor was quickly outgrowing their New York office <\/strong><\/h2>\n\n\n\n

As one can imagine, making health insurance easier is a complex task. But that\u2019s exactly what Oscar Health<\/a> aims to do. <\/p>\n\n\n\n

\u201cOscar Health is a tech-driven health insurer,\u201d says Mario Schlosser, the company\u2019s cofounder and CEO. \u201cWe\u2019re working toward creating a better experience for members navigating the complex healthcare system, reducing the cost of people’s healthcare, and increasing the quality of outcomes.\u201d <\/p>\n\n\n\n\n\n

To accomplish this, Oscar has launched services like personalized concierge teams that support members every step of the way, from finding a doctor to navigating costs, as well as free, 24-7 telemedicine available through the company\u2019s app. They\u2019ve built up a team of diverse specialists who range from nurses to tech engineers. Since their founding in 2012, Oscar has hired more than 1,000 employees across four offices in New York City, Dallas, Los Angeles, and Tempe, Arizona. <\/p>\n\n\n\n

Though that growth has poised Oscar to successfully scale, in 2018, the company found that their existing New York headquarters could no longer hold all their talent.<\/p>\n\n\n\n

\u201cWe had outgrown our old space by a lot, and it was happening very quickly. We were ready for something new, aesthetically speaking, as well as size-wise and utility-wise\u2014right away,\u201d says Charlie Mirisola, workplace operations manager at Oscar. <\/p>\n\n\n\n

In addition, Oscar had a couple of must-have features on their wish-list: The space needed to enable their collaborative culture while also being flexible enough for individuals to work comfortably based on personal preferences. <\/p>\n\n\n\n

\u201cWe are a highly cross-functional company,\u201d says Schlosser. \u201cTo redesign something as complex as U.S. healthcare, you need all those teams to work together to give birth to ideas that wouldn\u2019t occur if each team operated alone.\u201d <\/p>\n\n\n\n

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