{"id":4769,"date":"2019-05-24T11:00:07","date_gmt":"2019-05-24T15:00:07","guid":{"rendered":"https:\/\/www.wework.com\/ideas\/?p=4769"},"modified":"2020-09-03T05:52:52","modified_gmt":"2020-09-03T09:52:52","slug":"the-community-manager-with-a-military-grade-attention-to-detail","status":"publish","type":"post","link":"https:\/\/www.wework.com\/ideas\/community-stories\/employee-spotlight\/the-community-manager-with-a-military-grade-attention-to-detail","title":{"rendered":"The community manager with a military-grade attention to detail"},"content":{"rendered":"\n

WeWork\u2019s community team members are the soul of the We community. Heart of We<\/a><\/strong> highlights how their hard work and passion improves the daily lives of WeWork members across the globe.<\/em><\/p>\n\n\n\n

Early one morning, just six months after he started as community manager of Boston\u2019s WeWork 200 Portland St<\/a>, Koko Ekong was awoken by a text message: The Secret Service needs to do a sweep of the building, <\/em>it read.<\/p>\n\n\n\n

\u201cThe most senior officer in command in the Air Force was coming,\u201d recalls Ekong, 27. The text came in at 5 a.m., he says, and \u201cI realized I was now running on military time.\u201d  <\/p>\n\n\n\n

The Air Force was testing a program in which it assigned employees to work off-site, with the aim of inspiring more creative thinking and attracting more civilians to their workforce. So they became members of WeWork. With 98 members of the Air Force in Ekong\u2019s building, he knew things would have to run like a well-oiled machine. <\/p>\n\n\n\n

No one had ever asked to search every corner of the building, but Ekong snapped to attention. \u201cI understood who this member was, and what they needed,\u201d he says. Ekong obtained cards and keys with access to all doors in the space, including IT closets, storage rooms, and the basement, so the Secret Service could do its job. <\/p>\n\n\n\n

\"\"
Ekong, who came to the U.S. from Nigeria eight years ago, says that if Nigeria gets a WeWork, he\u2019d love to go back.<\/figcaption><\/figure>\n\n\n\n

He also welcomed the service members into the culture of his WeWork building. \u201cWhere usually we\u2019d do a blast invite to an event, I sent a personal invite to the Air Force members,\u201d says Ekong, noting that a vital part of ensuring the success of the program was making sure the Air Force members were fully integrated into the WeWork community.<\/p>\n\n\n\n

\u201cThings got really fun when I asked them what kind of event they\u2019d like to see,\u201d says Ekong. \u201cThey said Star Wars<\/em>, of course!\u201d He arranged for Star Wars<\/em>-themed cookies and cocktails\u2014and was happy to see that all of the Air Force members came out for the event.<\/p>\n\n\n\n

Ekong\u2019s efforts to go above and beyond were recognized by Jamaal Sampson of TDMK Digital, who worked together with the Air Force and WeWork. \u201cAs a former member of the U.S. Army and current manager, I do not for one second take for granted the hard work of key people that turn great ideas into reality,\u201d says Sampson. \u201cThat has been in large part a role that Koko has pioneered and perfected.\u201d<\/p>\n\n\n\n

Ekong says the appreciation flowed both ways. He recalls the time a member was locked out of their office after breaking their key in the lock. \u201cAs we were trying to find a way to open the door, a high-ranking officer walked past and offered to help,\u201d recalls Ekong. \u201cHe had really long arms and could reach the knob we weren\u2019t able to, and he got the door open.\u201d Mission accomplished.<\/p>\n\n\n\n

We spoke to Ekong about the WeWork members he admires, his other home, and his future plans.<\/p>\n\n\n\n

Member who influenced him most:<\/strong> \u201cEdward Sullivan is always a voice of reason around our office,\u201d says Ekong of Sullivan, who works at Bank of England Mortgage<\/a>. \u201cHe\u2019s very conscious of how he hires\u2014he really pays attention to diversity.\u201d When Ekong asked him why he does this, Sullivan pointed out how much every business needs every kind of person. <\/p>\n\n\n\n

Ekong says he also admires the way Sullivan makes a point to meet every member of the building and participates in yoga every Wednesday. \u201cHe has also been a huge help in shaping our roof deck to match the North End\/West End vibe of our neighborhood,\u201d says Ekong.<\/p>\n\n\n\n

What he misses about his homeland:<\/strong> Ekong, who came to the United States from Nigeria eight years ago, says he misses Nigerian nightlife, where most places don\u2019t close until 7 a.m. and people find a reason to celebrate year-round. \u201cI miss festivity without it having to be a holiday,\u201d says Ekong. He also misses the food: pounded yam and Afang soup, which he says is a delicious vegetable dish loaded with chunks of smoked and fresh meat\u2014\u201cwhatever you can lay your hands on.\u201d <\/p>\n\n\n\n

Plans for the future: <\/strong>Ekong says that if Nigeria gets a WeWork, he\u2019d love to go back. He\u2019s itching to make an impact in his homeland, he says, and would like to enter politics there one day. \u201cI don\u2019t think the U.S. needs me,\u201d he says. \u201cOr, at least, Africa needs me more.\u201d<\/p>\n\n\n\n

Person he respects the most:<\/strong> Ekong\u2019s father taught him a lot about how to deal with people. \u201cWhen someone came at my father with negativity, he always remained calm,\u201d says Ekong. While his father stands out, Ekong credits many people with influencing the person he is. \u201cI\u2019ve taken bits of everyone around me.\u201d<\/p>\n\n\n\n

What he likes best about WeWork: <\/strong>\u201cThe connection,\u201d Ekong says. \u201cI love meeting people from every background; I enjoy the exposure I get to different people. The way everything revolves around the community\u2014that\u2019s the glue.\u201d <\/p>\n\n\n","protected":false},"excerpt":{"rendered":"

If his work is good enough for the Air Force, you know Koko Ekong must be impressive. More importantly, he loves it<\/p>\n","protected":false},"author":1839,"featured_media":4770,"comment_status":"closed","ping_status":"closed","sticky":true,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[43903,43912],"tags":[500,525,34681],"class_list":["post-4769","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-community-stories","category-employee-spotlight","tag-community","tag-personal-growth","tag-heart-of-we"],"acf":[],"yoast_head":"\nThe community manager with a military-grade attention to detail<\/title>\n<meta name=\"description\" content=\"If his work is good enough for the Air Force, you know Koko Ekong must be impressive. 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