{"id":3563,"date":"2019-05-13T12:30:46","date_gmt":"2019-05-13T16:30:46","guid":{"rendered":"https:\/\/www.wework.com\/ideas\/?p=3563"},"modified":"2020-09-03T05:52:50","modified_gmt":"2020-09-03T09:52:50","slug":"a-data-driven-platform-that-protects-employees-from-burnout","status":"publish","type":"post","link":"https:\/\/www.wework.com\/ideas\/community-stories\/member-spotlight\/a-data-driven-platform-that-protects-employees-from-burnout","title":{"rendered":"A data-driven platform that protects employees from burnout"},"content":{"rendered":"\n

Startup founders have infamously unpredictable daily schedules as they work to establish and grow their businesses. What does such an entrepreneur\u2019s weekly, daily, or even hourly routine look like when sometimes there aren\u2019t enough hours in a day? In <\/em>The Startup Diaries<\/a>,<\/em><\/strong> founders walk us through a week in their lives and show what it really takes to get a fledgling business off the ground.<\/em><\/p>\n\n\n\n

Let\u2019s say you\u2019re feeling stressed at work. Weeks go by, then months, and now your productivity starts to decrease. Eventually, you\u2019re so burned-out that you leave the company. It\u2019s an all-too-common scenario, and one that Madeleine Evans aims to prevent. <\/p>\n\n\n\n

\u201cWork stress, burnout, and low motivation are probably the<\/em> big issues impacting humans in the workplace today,\u201d she says. \u201cThese have huge implications for both personal and psychological well-being.\u201d They also have huge implications for the health of a business (unhappy employees are less innovative, among other things). \u201c[Well-being] is not in the benefits bucket,\u201d she says. \u201cIt\u2019s core [and] strategic.\u201d  <\/p>\n\n\n\n

Last year, Evans launched Levell<\/a>, a platform where employees can track their stress, motivation, energy, and mood; report on any blockers, such as ineffective company policies or interpersonal issues; and offer ideas for improvement. Data remains leadership, but management can monitor aggregate findings on the organization dashboard to gain insights and address issues that are bringing down well-being.<\/p>\n\n\n\n

Evans came up with the idea while at Zinc<\/a>, an incubator that develops mission-led businesses with a focus on social sciences. \u201cI decided to focus on workplace-related mental-health issues,\u201d she says. That\u2019s in part because, while collecting data on chronic stress, exhaustion, and burnout, \u201cI recognized a lot of those symptoms in my own life, and I hadn\u2019t really been aware of it before. That was kind of a shock for me.\u201d (She\u2019d previously worked for a private equity firm.) <\/p>\n\n\n\n

Since completing the incubator program, Evans, a WeWork Labs<\/a> member at WeWork 70 Wilson St<\/a> in London, has launched pilot programs with two companies. \u201cIn the first phase of the business, it\u2019s just about understanding: Does the process work?\u201d she says. \u201cIs there a demand for it? What features are people interacting with?\u201d <\/p>\n\n\n\n

Currently, she\u2019s in talks to work with three bigger companies comprised of 5,000, 10,000, and more than 100,000 employees, respectively (vs. the current 25 and 100). \u201cIt\u2019s important to work with a couple of big-name, larger companies, both to understand the different context and to get the credibility that comes with them,\u201d Evans says. Here\u2019s how a recent week unfolded for her.<\/p>\n\n\n\n

Monday<\/strong><\/h2>\n\n\n\n

6:30 a.m.<\/strong> Get up, check my calendar, and realize the WiFi is out. Go to Violet<\/a> bakery nearby and sign on to theirs from outside. <\/p>\n\n\n\n

8 a.m. <\/strong>Violet opens and I grab a flat white. <\/p>\n\n\n\n

8:45 a.m. <\/strong>Return home then start my commute to Manchester, where I\u2019m running a workshop for one of my two pilot clients, Mortimer Spinks<\/a>. <\/p>\n\n\n\n

9:30 a.m.<\/strong> Hop on the train and prepare for the workshop.<\/p>\n\n\n\n

12:15 p.m. <\/strong>Arrive at the Mortimer Spinks office.<\/p>\n\n\n\n

12:45 p.m.<\/strong> Kick off the workshop. We look at the aggregated data on the platform and discuss: How do you reflect on this information? What do you think you can do next? The goal is brainstorming solutions to improve collective well-being. <\/p>\n\n\n\n

2:30 p.m.<\/strong> Workshop wraps. Each participant walks away with a set of goals. The tools from the workshop are ones that, ultimately, we could facilitate on the platform itself, by funneling people to one-on-one coaching, perhaps via video or chat. <\/p>\n\n\n\n

2:45 p.m.<\/strong> Commute back to London. <\/p>\n\n\n\n

5:45 p.m. <\/strong>Arrive at the gym. <\/p>\n\n\n\n

6:30 p.m.<\/strong> Start my walk home and call my academic adviser, Dr. Julia Moeller from the University of Leipzig. We met online after I found a paper she had published on burnout. We have fortnightly calls for 30 minutes. <\/p>\n\n\n\n

7:30 p.m.<\/strong> Eat leftovers from an engagement party I hosted for a friend on Saturday.<\/p>\n\n\n\n

8:30 p.m.<\/strong> Email, read, and generally organize things around the house.<\/p>\n\n\n\n

11 p.m.<\/strong> Get ready for bed.<\/p>\n\n\n\n

\"\"
\u201cWork stress, burnout, and low motivation are probably the<\/em> big issues impacting humans in the workplace today,\u201d Evans says. <\/figcaption><\/figure>\n\n\n\n

Tuesday<\/strong><\/h2>\n\n\n\n

7 a.m. <\/strong>Wake up.<\/p>\n\n\n\n

7:30 a.m.<\/strong> Get ready. I have a straightforward uniform: jeans, a simple shirt, and my Allbirds<\/a>. This means less time spent thinking about what I\u2019m going to wear.<\/p>\n\n\n\n

8 a.m.<\/strong> Head to WeWork. I walk most mornings. It takes about 40 minutes, and I usually pick up a pain au chocolat from a bakery on the way\u2014a ritual that sets the day off right.<\/p>\n\n\n\n

8:30 a.m.<\/strong> Send Slack messages along the way to a user at Babylon Health<\/a>, our other client. I\u2019m running a small test where I offer personalized coaching on Slack. Each morning I send  personal check-in questions, to help the users keep in touch with what drives their well-being. <\/p>\n\n\n\n

9:00 a.m.<\/strong> Arrive at WeWork and grab a flat white from the Volcano coffee bar. <\/p>\n\n\n\n

9:30 a.m.<\/strong> Check my emails, Slack, and Whatsapps for 20 minutes.<\/p>\n\n\n\n

9:50 a.m.<\/strong> Yesterday was an offsite day, so I take today as my \u201cMonday\u201d and plan my week using Trello<\/a>. <\/p>\n\n\n\n

10:30 a.m.<\/strong> Attend a WeWork Labs<\/a> workshop on handling objections from target clients: Acknowledge but don\u2019t agree, then move forward into collaborative problem-solving, as if you were on the client\u2019s side. Which, of course, you are! I\u2019m energized by this. Objections are solvable! <\/p>\n\n\n\n

12:30 p.m.<\/strong> Grab lunch from the fridge. <\/p>\n\n\n\n

1:00 p.m.<\/strong> Take a call for a freelance consulting gig. <\/p>\n\n\n\n

2 p.m.<\/strong> Respond to email and Slack.<\/p>\n\n\n\n

2:30 p.m.<\/strong> Prep for a meeting with a potential partner, Nancy, the founder of Umbrella Analytics<\/a>, a diversity and inclusion data company. We met at the Telegraph<\/em>\u2019s Diversity and Inclusion Conference<\/a> in March, and immediately clicked.<\/p>\n\n\n\n

2:50 p.m.<\/strong> Grab an Americano, stretch, and let my mind wander. <\/p>\n\n\n\n

3:30 p.m.<\/strong> Nancy arrives. I suggest we share a bit about our products. I\u2019m almost immediately at the whiteboard. I find it puts everyone in a more collaborative position and lets us demonstrate business interconnections in a more intuitive way. <\/p>\n\n\n\n

6:30 p.m.<\/strong> Wrap up at the office. I\u2019ve been invited to join a network for entrepreneurs called ICE<\/a>. Tonight we have our first \u201cCUBE,\u201d a peer-mastermind session. <\/p>\n\n\n\n

7:15 p.m.<\/strong> Arrive at the host\u2019s flat. We\u2019re five men and one woman, all between pre-seed and seed stage. It\u2019s an incredibly rare chance to be completely honest and open with fellow entrepreneurs for four hours in a well-structured format where no advice is given\u2014but all relevant experiences are shared.<\/p>\n\n\n\n

11:30 p.m.<\/strong> Walk home feeling deeply satisfied but also completely exhausted. Call my mom in California, where I\u2019m from. I moved to London 10 years ago to study at the London School of Economics and Public Political Science. When I got to Europe, it made a lot of sense to me. I loved the diversity of languages, the richness of the culture. <\/p>\n\n\n\n

12:00 a.m. <\/strong>Arrive home and get ready for bed.<\/p>\n\n\n\n

12:30 a.m.<\/strong> Check Twitter, which I shouldn\u2019t be doing this late. Set my alarm and put the phone down. <\/p>\n\n\n\n

Wednesday<\/strong><\/h2>\n\n\n\n

7 a.m.<\/strong> Get up. I have to wait for a dry-cleaning delivery, so I\u2019m WFH.<\/p>\n\n\n\n

8:30 a.m. <\/strong>On a call with my contact at Babylon Health. We\u2019re currently working with only a small sample of their GPs, and we discuss rolling out to the rest of the group.<\/p>\n\n\n\n

9:30 a.m.<\/strong> Check emails, Slack, and Whatsapps for 20 minutes. Now that I\u2019m recording my days, I realize how ridiculous it is that I spend so much time checking these. <\/p>\n\n\n\n

12:30 p.m.<\/strong> Have lunch and take calls for my contract work as a corporate innovation consultant. It\u2019s how I make money, plus I get to learn more about the challenges employees face.<\/p>\n\n\n\n

3:15 p.m.<\/strong> Run to the gym. <\/p>\n\n\n\n

5:45 p.m.<\/strong> Back home. Shower and change for the evening, then respond to email for 20 minutes.<\/p>\n\n\n\n

7:15 p.m.<\/strong> Head to London Bridge to meet my boyfriend, Mike. We go to Rabot 1745<\/a> for dessert and a drink, then head back to his apartment.<\/p>\n\n\n\n

\"\"
Currently, Evans is in talks to work with three bigger companies comprised of 5,000, 10,000, and more than 100,000 employees, respectively.<\/figcaption><\/figure>\n\n\n\n

Thursday<\/strong><\/h2>\n\n\n\n

7:15 a.m.<\/strong> We wake up and eat peanut butter on bagels.<\/p>\n\n\n\n

8:50 a.m. <\/strong>Arrive at WeWork and prep for a brand session I have with Justin, a WeWork mentor from Google. I\u2019ve noticed that startups introduce themselves in different ways: \u201cWe\u2019re disrupting X,\u201d \u201cWe\u2019re building the best Y,\u201d \u201cWe are Uber for Z.\u201d <\/em>Does Justin have advice on how to present Levell as a business at this stage?<\/p>\n\n\n\n

11:30 a.m. <\/strong>Meet with Justin. His answer: Introduce what your product does in simplest terms, so people can immediately and clearly envision it. I come up with, \u201cWe’re an app that lets you share how you’re feeling with your company.\u201d<\/p>\n\n\n\n

12:20 p.m. <\/strong>Head to a Labs\u2013sponsored lunch up the street.<\/p>\n\n\n\n

2 p.m. <\/strong>Check email and Slack, and work on my freelance consulting gig. <\/p>\n\n\n\n

6:15 p.m.<\/strong> Meet Mike for a drink at Artigiano\u2019s<\/a> and chat about the day. <\/p>\n\n\n\n

7:45 p.m.<\/strong> Leave for Soho House<\/a>, where I\u2019m meeting two friends for a girls\u2019 dinner. <\/p>\n\n\n\n

11 p.m<\/strong>. Spend the night at Mike\u2019s. <\/p>\n\n\n\n

Friday<\/strong><\/h2>\n\n\n\n

7:30 a.m.<\/strong> Wake up. It\u2019s Easter weekend, so I\u2019ll treat this like a half workday. I sporadically answer email, but don\u2019t do any heads-down work or take business calls.<\/p>\n\n\n\n

8:15 a.m.<\/strong> Walk to Gail\u2019s<\/a> for coffee and breakfast with Mike.<\/p>\n\n\n\n

9:30 a.m.<\/strong> He heads off and I spend some time journaling, which I do at least once a week.<\/p>\n\n\n\n

11 a.m. <\/strong>Leave for the gym. My friend Timothy messages me that he\u2019s going down to Brighton beach. It\u2019s beautiful out, so I want to be in the sun. <\/p>\n\n\n\n

2 p.m. <\/strong>Take a quick shower after my workout, then head to meet Timothy. I read World Without Mind: The Existential Threat of Big Tech<\/em><\/a> on the train ride down. <\/p>\n\n\n\n

3:35 p.m. <\/strong>Meet Timothy at a pub by the pier. <\/p>\n\n\n\n

4 p.m.<\/strong> We pass a tarot card reader. I\u2019m a sucker for tarot cards, so I decide to get a reading. I know it doesn\u2019t mean anything, but I look at it as a way to think laterally about my life: You listen to someone tell you a story, and decide what to take from it.  <\/p>\n\n\n\n

5 p.m.<\/strong> Pop into Leonidas<\/a> and pick up a chocolate bunny for Mike.<\/p>\n\n\n\n

7:30 p.m. <\/strong>Commute back home. <\/p>\n\n\n\n

9:30 p.m. <\/strong>Text a few friends to make plans for Saturday and Sunday. <\/p>\n\n\n\n

10 p.m. <\/strong>Shower.<\/p>\n\n\n\n

10:30 p.m<\/strong>. Settle on my couch with tea to finish journaling. I started journaling about four or five years ago. At the time, work was just this absolute onslaught\u2014I had a bajillion projects, everyone wanted something, I was constantly interrupted. I\u2019d get to the end of the week and just need to take a couple of hours to process, and clear up space for thinking and planning. <\/p>\n\n\n\n

Since then, I\u2019ve made huge changes to my work life, with tremendous well-being and productivity benefits. That said, I\u2019ve learned through my research that well-being is a lifelong journey. I will always need to take action to rebalance in response to changes in my environment. I may be more in control of the work I do now, which was a big part of the problem\u2014but I still need that time to regenerate and recharge.<\/p>\n\n\n","protected":false},"excerpt":{"rendered":"

Madeleine Evans launched Levell because mental health should be a priority\u2014not a perk\u2014at work<\/p>\n","protected":false},"author":1712,"featured_media":3568,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[43903,43911],"tags":[513,39218],"class_list":["post-3563","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-community-stories","category-member-spotlight","tag-innovation","tag-small-businesses"],"acf":[],"yoast_head":"\nA data-driven platform that protects employees from burnout<\/title>\n<meta name=\"description\" content=\"Madeleine Evans launched Levell because mental health should be a priority\u2014not a perk\u2014at work\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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