{"id":3000080934,"date":"2026-02-06T07:23:59","date_gmt":"2026-02-06T12:23:59","guid":{"rendered":"https:\/\/www.wework.com\/ideas\/?p=3000080934"},"modified":"2026-02-13T07:11:24","modified_gmt":"2026-02-13T12:11:24","slug":"why-emotional-intelligence-matters-at-work-and-how-to-strengthen-it","status":"publish","type":"post","link":"https:\/\/www.wework.com\/ideas\/professional-development\/why-emotional-intelligence-matters-at-work-and-how-to-strengthen-it","title":{"rendered":"Why emotional intelligence matters at work, and how to strengthen it"},"content":{"rendered":"\n<p>Nowadays, it\u2019s no longer enough to be good at the technical side of your job. It\u2019s just as important to work well with others: to communicate clearly, <a href=\"https:\/\/www.wework.com\/ideas\/professional-development\/creativity-culture\/10-tips-to-manage-stress-as-you-return-to-the-office\">handle stress<\/a>, and navigate challenges in a calm manner. These abilities all come back to one thing: emotional intelligence in the workplace.<\/p>\n\n\n\n<p>Workers with strong EQ can regulate their emotions, stay calm under pressure, communicate thoughtfully, and collaborate efficiently. They\u2019re reliable because they don\u2019t act on impulse or let stress dictate their behavior. In a <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/expert-insights\/hybrid-working-is-here-to-stay-and-heres-how-to-make-the-most-of-it\">hybrid environment<\/a> where communication is more nuanced and stress is often harder to detect, these qualities matter even more.<\/p>\n\n\n\n<p>Yet <a href=\"https:\/\/www.inc.com\/travis-bradberry\/are-you-emotionally-intelligent-here-s-how-to-know-for-sure.html\">research from emotional intelligence expert Travis Bradberry<\/a> shows that only 36% of people naturally demonstrate high EQ. That means most workers are missing an important skill that promotes trust, integrity, adaptability, and team cohesion.<\/p>\n\n\n\n<p>Luckily, this is a learnable skill. And the benefits of emotional intelligence can\u2019t be overstated.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-what-you-win-by-cultivating-emotional-intelligence\"><strong>What you win by cultivating emotional intelligence<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>You\u2019re seen as more reliable<\/em><\/li>\n<\/ul>\n\n\n\n<p>Emotionally intelligent people are predictable, in a good way. You can expect them to stay calm in stressful moments instead of lashing out because they\u2019re overwhelmed by their emotions. That\u2019s not to say they aren\u2019t influenced by their feelings; they just manage them better by taking a step back, assessing, and choosing a thoughtful response.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image_block-content-width\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" height=\"810\" width=\"1440\" src=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/TL_2y6t63.jpg?resize=1440%2C810\" alt=\"two coworkers collaborating at WeWork\" class=\"wp-image-3000080943\" srcset=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/TL_2y6t63.jpg?w=400 400w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/TL_2y6t63.jpg?w=800 800w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/TL_2y6t63.jpg?w=1120 1120w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/TL_2y6t63.jpg?w=1440 1440w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/TL_2y6t63.jpg?zoom=2&amp;resize=1440%2C810 2880w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/TL_2y6t63.jpg?zoom=3&amp;resize=1440%2C810 4320w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>You become a better communicator<\/em><\/li>\n<\/ul>\n\n\n\n<p>With <a href=\"https:\/\/www.wework.com\/ideas\/workspace-solutions\/flexible-products\/what-is-the-hybrid-workplace-model\">hybrid work<\/a> now the norm, we rely more on digital communication, which can easily lead to misunderstandings. Emotionally intelligent employees handle this by asking clarifying questions, offering context, and checking assumptions before reacting, all of which help prevent unnecessary conflict.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>You manage stress more effectively<\/em><\/li>\n<\/ul>\n\n\n\n<p>Work is inherently stressful, but someone with a strong EQ can detect stress early and take steps to regulate it. This means they try not to react impulsively and instead give themselves a moment to calm down before making decisions.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>You work better within a team<\/em><\/li>\n<\/ul>\n\n\n\n<p>People with high EQ are better at communicating with empathy, listening actively, and navigating conflict. This makes collaboration much easier.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>You adapt more efficiently<\/em><\/li>\n<\/ul>\n\n\n\n<p>Change is the only constant in hybrid work. Emotionally intelligent workers don\u2019t freeze or resist; they stay curious and see change as an opportunity. 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       <script id=\"nf-tmpl-cell\" type=\"text\/template\">\r\n            <nf-fields><\/nf-fields>\r\n        <\/script>\r\n\r\n        <script id=\"nf-tmpl-row\" type=\"text\/template\">\r\n            <nf-cells><\/nf-cells>\r\n        <\/script>\r\n\r\n        \n\n\n<h2 class=\"wp-block-heading\" id=\"h-simple-ways-to-strengthen-eq-at-work\"><strong>Simple ways to strengthen EQ at work<\/strong><\/h2>\n\n\n\n<p>Emotional intelligence is important at every level of your career, whether you\u2019re just starting out or you\u2019re a seasoned manager. The ability to regulate your emotions, diffuse arguments, and stay clear-headed when everything seems out of control, is incredibly valuable. And as mentioned earlier, it doesn\u2019t have to be rocket science. Small steps that you practice with discipline every day will have a huge impact on how you relate to yourself and others.<\/p>\n\n\n\n<p>Here\u2019s how to practice it:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Start your day with a quick emotional check-in<\/strong><\/li>\n<\/ol>\n\n\n\n<p>Before diving into tasks or emails, take a moment to ask yourself:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>How am I feeling?<\/em><\/li>\n\n\n\n<li><em>How might that affect my work today?<\/em><\/li>\n<\/ul>\n\n\n\n<p>This pause helps you understand what emotional \u201clens\u201d you\u2019re bringing into the day. Naming emotions builds self-awareness\u2014a core component of EQ\u2014and gives you a chance to adjust your mindset before stress takes over.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image_block-content-width\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" height=\"810\" width=\"1440\" src=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/20250729_TBX_14F-Lounge_Window-side-with-people.jpg?resize=1440%2C810\" alt=\"people working on their laptops\" class=\"wp-image-3000080944\" srcset=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/20250729_TBX_14F-Lounge_Window-side-with-people.jpg?w=400 400w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/20250729_TBX_14F-Lounge_Window-side-with-people.jpg?w=800 800w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/20250729_TBX_14F-Lounge_Window-side-with-people.jpg?w=1120 1120w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/20250729_TBX_14F-Lounge_Window-side-with-people.jpg?w=1440 1440w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/20250729_TBX_14F-Lounge_Window-side-with-people.jpg?zoom=2&amp;resize=1440%2C810 2880w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>Pause before you respond<\/strong><\/li>\n<\/ol>\n\n\n\n<p>When something unexpected pops up\u2014an urgent request, unclear feedback, or a tense message\u2014a brief pause can make a huge difference. It gives your brain time to shift out of reactive mode and choose a calmer, more intentional response. Over time, this can become second nature and help avoid unnecessary conflict.<\/p>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li><strong>Assume positive intent<\/strong><\/li>\n<\/ol>\n\n\n\n<p>Hybrid communication (especially written messages) can easily be misread. Instead of jumping to the worst interpretation, try treating unclear messages as neutral, not negative. And, you\u2019ll often find that the situation wasn\u2019t as tense as it first appeared.<\/p>\n\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li><strong>Practice curiosity<\/strong><\/li>\n<\/ol>\n\n\n\n<p>This ties into the former point. Instead of jumping to conclusions about a coworker\u2019s intentions (\u201cWhy would they do that?\u201d), try a more curious approach:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>I wonder what pressures they might be facing.<\/em><\/li>\n<\/ul>\n\n\n\n<p>Curiosity is powerful because it can soften your reactions, help avoid clashes, and make you see situations from multiple angles\u2014an essential trait of emotionally intelligent people.<\/p>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li><strong>Watch for early signs of stress<\/strong><\/li>\n<\/ol>\n\n\n\n<p>Stress is sneaky. It builds quietly. So it helps to pay extra attention to catch subtle cues like shoulder tension, irritability, mental fog, or fatigue. When you notice any of these, it\u2019s time to take a break and reset. A quick stretch, a minute of deep breathing, a short walk, or stepping away from your screen can help prevent it from spiraling into something more overwhelming.<\/p>\n\n\n\n<p>These micro-practices add up over time, strengthening your emotional intelligence for the long run.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-bottom-line-we-re-all-better-with-a-strong-eq\"><strong>The bottom line: we\u2019re all better with a strong EQ<\/strong><\/h2>\n\n\n\n<p>You could argue that today\u2019s workplace is more emotionally demanding than ever. That\u2019s why working on strengthening our emotional intelligence is a win for everyone: you\u2019ll be able to stay grounded and calm, which is much healthier overall, while everyone around you will benefit from a composed and reliable coworker. You\u2019ll also see improvements in communication, less <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/research-studies\/how-burnout-threatens-to-erode-workplace-mental-health\">burnout<\/a>, more trust, and overall <a href=\"https:\/\/www.wework.com\/ideas\/professional-development\/how-to-create-connection-and-community-in-remote-teams\">better team cohesion<\/a>.<\/p>\n\n\n\n<p>And with simple practices that make you pause before you react, or help you approach messages from a more neutral standpoint, you\u2019ll be on the right track.<\/p>\n\n\n\n<p>In short, emotional intelligence isn\u2019t just beneficial; it\u2019s essential for navigating everything the modern workplace can throw at us.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Stronger emotional intelligence leads to better communication, less stress, and more effective teamwork. Here\u2019s how to build it one day at a time.<\/p>\n","protected":false},"author":2264,"featured_media":3000080941,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"template-single-default.blade.php","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[43902,43908],"tags":[500,501],"class_list":["post-3000080934","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-professional-development","category-creativity-culture","tag-community","tag-coworking"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Why emotional intelligence matters at work, and how to strengthen it<\/title>\n<meta name=\"description\" content=\"Emotional intelligence boosts communication, teamwork, and stress management. 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