{"id":3000079372,"date":"2025-07-22T10:50:07","date_gmt":"2025-07-22T14:50:07","guid":{"rendered":"https:\/\/www.wework.com\/ideas\/?p=3000079372"},"modified":"2025-08-06T05:43:47","modified_gmt":"2025-08-06T09:43:47","slug":"how-a-freight-rail-technology-company-used-flexible-spaces-to-scale-up-and-connect-with-customers-and-employees-across-the-country","status":"publish","type":"post","link":"https:\/\/www.wework.com\/ideas\/workspace-solutions\/how-a-freight-rail-technology-company-used-flexible-spaces-to-scale-up-and-connect-with-customers-and-employees-across-the-country","title":{"rendered":"How a freight rail technology company scaled up and connected across the country"},"content":{"rendered":"\n<p><em>Around the world, companies of all sizes find space to succeed at WeWork. Our&nbsp;<\/em><a href=\"https:\/\/www.wework.com\/ideas\/tag\/case-study\"><strong><em>case studies<\/em><\/strong><\/a><em>&nbsp;share their unique stories.<\/em><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-challenge-how-to-build-a-diverse-talented-and-enthusiastic-cross-country-team-without-the-traditional-overhead-costs\">The Challenge: How to build a diverse, talented, and enthusiastic cross-country team without the traditional overhead costs<\/h2>\n\n\n<div\r\n  data-block_6464c0ebb5f6f87506c00f8b509d5680\r\n  class=\"sticky-cta align sticky-cta--bottom sticky-cta--default--bottom sticky-cta--right sticky-cta--default\"\r\n>\r\n  <div class=\"sticky-cta__copy sticky-cta--default__copy\">\r\n    <p>Interested in workspace?<\/p>\n\r\n  <\/div>\r\n\r\n  <div class=\"sticky-cta__button-wrap sticky-cta--default__button\">\r\n    <button class=\"ray-button ray-button--primary sticky-cta__button\">\r\n      <a\r\n        href=\"#nf-form-31-cont\"\r\n        class=\"sticky-cta__link sticky-cta--default__link\">\r\n        Get in touch\r\n      <\/a>\r\n    <\/button>\r\n  <\/div>\r\n<\/div>\r\n\n\n\n<p><\/p>\n\n\n\n<p>Telegraph was born on the heels of the pandemic, when most people had gotten used to working from home. \u201cFor a long time, there wasn\u2019t an in-person option for any kind of meeting, internal or external,\u201d noted Harris Ligon, Co-founder and CEO of Telegraph. Harris and his co-founders were passionate about two things from the onset: modernizing the experience of working with freight rail, and building the right team to do so. They also needed to find the right balance of office space to fit the evolving expectations of employees.<\/p>\n\n\n\n<p>As a railroad tech company, a primary office space in Chicago was a natural fit. Recognized as an epicenter of the freight rail industry, it was the perfect place for Telegraph\u2019s headquarters. It also happened to be where Harris, his co-founders, and their personal networks were located. \u201cWe always knew that we would need to hang a shingle somewhere. I think people just naturally want to know that they&#8217;ve got a place where they can congregate,\u201d said Harris.&nbsp;<\/p>\n\n\n\n<p>With Chicago solidified as their homebase, it made sense to also look at securing office space in other locales, given the location of their customers, nature of their product, and their cross-country team. \u201cIf we are located in all these different places, it would be nice to have both a physical space, and a consistent experience where we can collaborate in-person with the team, or host customers,\u201d Harris noted.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2025\/06\/AD_4nXfesB3pU_7dpFoFN3pkmEW8MP2On8J3IMoMHoOXOtoG-6H4mBBhhQGyQiklRls1J7SE5borSTlz5zPYhjL0vEsfH-3cH5JZ_oxiL8BZLk-f_7ZUm7BlPSQ2akuBrYvb7_4By8risAkeyDd9Qny2yvyIX2W_ggG7_zA.jpg\" alt=\"\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-the-solution-a-primary-headquarters-in-chicago-and-coworking-access-to-wework-locations-across-the-u-s\">The Solution: A primary headquarters in Chicago and coworking access to WeWork locations across the U.S.<\/h2>\n\n\n\n<p>After exploring a number of different options across Chicago, Telegraph settled on a WeWork private office with eight desks. 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With WeWork\u2019s help, they have been able to use the Chicago space for company-wide meetings and large team events. \u201cEvery time we have a very specific space need, WeWork is ready and able to help us figure it out,\u201d Harris explained.<\/p>\n\n\n\n<p><\/p>\n\n\n<noscript class=\"ninja-forms-noscript-message\">\n\tNotice: JavaScript is required for this content.<\/noscript>\n<style>\r\n\r\n        \/* PLUGIN WIDE STYLES *\/\r\n    \r\n        .nf-form-content .nf-field-container.textarea-container .nf-field-element .ninja-forms-field {\r\n                                    border: .0625rem solid #666; border-radius: .25rem;                    }\r\n        .nf-form-content .nf-field-container.date-container .nf-field-element .ninja-forms-field {\r\n                                    height: 3.375rem; border: .0625rem solid #666; border-radius: .25rem; padding-left: .5rem;                    }\r\n        .nf-form-content .nf-field-container.number-container .nf-field-element 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       <script id=\"nf-tmpl-cell\" type=\"text\/template\">\r\n            <nf-fields><\/nf-fields>\r\n        <\/script>\r\n\r\n        <script id=\"nf-tmpl-row\" type=\"text\/template\">\r\n            <nf-cells><\/nf-cells>\r\n        <\/script>\r\n\r\n        \n\n\n<p><\/p>\n\n\n\n<p>The Telegraph team has also taken full advantage of their access to WeWork\u2019s network of national locations. The team visited at least a dozen different locations in the past 12 months. \u201cOf all the locations outside of Chicago, Clearfork is probably my favorite because it overlooks Union Pacific\u2019s Davidson railyard. Being able to book a professional conference room for an important conversation is always a consistently easy experience,\u201d Harris said. \u201cI&#8217;ve yet to bring a customer to any WeWork location where they haven&#8217;t looked around and told me how nice it was.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2025\/06\/AD_4nXdlONbKp_OT30m9nSukkeYpwxw6azrWxbnxaD8omnJDsaD-dEwxjncykYiZApM0MM7rFzp793-bgOGj0AtUtFfLaG0pgwvLI8wwV68XPLkrNbX7XcLqy_uLNGAkE9IPbqhhGFyKkeyDd9Qny2yvyIX2W_ggG7_zA.png\" alt=\"\"\/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-results-more-locations-more-customers-more-time-to-focus-on-people-and-product\">Results: More locations, more customers, more time to focus on people and product<\/h2>\n\n\n\n<p>Without the need to worry about complicated lease terms, or where to host customers, Harris and his team have been able to place their focus on research and relationships. \u201cWe don\u2019t have to think about planning a meetup or organizing people; if we are in a city that has a WeWork, it&#8217;s the default,\u201d he explained. \u201cThere&#8217;s so much mental load that we don&#8217;t really even have to consider.\u201d<\/p>\n\n\n\n<p>The weekly in-office gatherings have also proven instrumental in driving innovation with their hybrid workforce. \u201cWe have a few solid days every week that make it easy to collaborate on expanding our products and services because we are together, bouncing ideas off of one another, and getting excited about the projects that are being worked on,\u201d Harris noted.<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2025\/06\/AD_4nXcV_7m_ydJyEhYh7yWkDemtfjxYgfFCDZUPCvTEUf7rEY7CLMuZB_U2BDlWy_m7ZI8bulJUXB7tYe7bGgenadhAueK_epQk9X6qKJx7F8MjfPdovnyYbayhvmE9HTP75Gk4ZWJ5gAkeyDd9Qny2yvyIX2W_ggG7_zA.jpg\" alt=\"\"\/><\/figure>\n\n\n\n<p>With WeWork as a partner, Telegraph has been able to successfully expand their footprint as their team grows, allowing them to focus on their work to modernize freight rail technology, and cultivate customer relationships across the country. \u201cFor what we have invested in our relationship with WeWork, we continue to see the value in working with you.\u201d Harris said. \u201cWe are excited to bring even more team members into the fold, and explore other WeWork offices.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-key-highlights\">Key Highlights<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Potential to scale across new markets as opportunities appear<\/li>\n\n\n\n<li>Slowly expanding primary WeWork office over time, at their own pace<\/li>\n\n\n\n<li>Ability to use WeWork spaces across the U.S. during frequent travel<\/li>\n\n\n\n<li>Direct relationship with WeWork leasing team manager to facilitate growth and provide onsite operational support<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Telegraph\u2122 partnered with WeWork to grow their home base in Chicago and utilized offices throughout the U.S. to bring together their remote-first team and customer network.<\/p>\n","protected":false},"author":883,"featured_media":3000079373,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"template-single-default.blade.php","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[43904,43900],"tags":[503,39218,39224,43882,43899],"class_list":["post-3000079372","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-studies","category-workspace-solutions","tag-culture","tag-small-businesses","tag-company-growth","tag-hybrid-space","tag-tech"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v25.3.1) - 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