{"id":3000038087,"date":"2021-06-25T17:38:00","date_gmt":"2021-06-25T21:38:00","guid":{"rendered":"https:\/\/www.wework.com\/ideas\/?p=3000038087"},"modified":"2022-03-03T16:17:42","modified_gmt":"2022-03-03T21:17:42","slug":"human-connections-will-be-key-to-the-future-of-hybrid-work","status":"publish","type":"post","link":"https:\/\/www.wework.com\/ideas\/research-insights\/expert-insights\/human-connections-will-be-key-to-the-future-of-hybrid-work","title":{"rendered":"Human connections will be key to the future of hybrid work"},"content":{"rendered":"\n<p><\/p>\n\n\n\n<p><em>This article originally appeared on <\/em><a href=\"https:\/\/www.elmundo.cr\/opinion\/es-momento-de-humanizar-la-virtualidad-y-el-trabajo-a-distancia\/\"><em>El Mundo<\/em><\/a><em>.<\/em><\/p>\n\n\n\n<p>Sitting in a circle around a campfire, the first humans of prehistoric times were already integrating to organize themselves, to share their experiences, to make plans, and to transfer knowledge from one generation to another. 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Emirates\"},{\"label\":\"Dubai\",\"value\":\"57baa414-4a55-11e9-85c5-0ec6db7d2a3c\",\"slug\":\"dubai\",\"country\":\"United Arab Emirates\"},{\"label\":\"\",\"value\":\"\"},{\"label\":\"United Kingdom\",\"value\":\"\",\"slug\":\"united-kingdom\"},{\"label\":\"Birmingham\",\"value\":\"d402393e-6b56-11e9-a595-0ec6db7d2a3c\",\"slug\":\"birmingham\",\"country\":\"United Kingdom\"},{\"label\":\"Cambridge\",\"value\":\"2a83b02e-4a4d-11e9-b6b2-0ec6db7d2a3c\",\"slug\":\"cambridge--united-kingdom\",\"country\":\"United Kingdom\"},{\"label\":\"Edinburgh\",\"value\":\"d7c88ab4-509e-11e9-b8c8-0ec6db7d2a3c\",\"slug\":\"edinburgh\",\"country\":\"United Kingdom\"},{\"label\":\"London\",\"value\":\"3b0e05dc-db03-4638-bcbd-33faffb4ba2b\",\"slug\":\"london\",\"country\":\"United Kingdom\"},{\"label\":\"Manchester\",\"value\":\"d2e6cc76-5691-11e7-bdbc-0a636a339cd2\",\"slug\":\"manchester\",\"country\":\"United Kingdom\"},{\"label\":\"\",\"value\":\"\"},{\"label\":\"Vietnam\",\"value\":\"\",\"slug\":\"vietnam\"},{\"label\":\"Ho Chi Minh 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15:24:58\",\"field_label\":\"Location\",\"field_key\":\"location_1554993960123\",\"manual_key\":true,\"id\":360,\"beforeField\":\"\",\"afterField\":\"\",\"value\":\"\",\"parentType\":\"list\",\"element_templates\":[\"listselect\",\"input\"],\"old_classname\":\"list-select\",\"wrap_template\":\"wrap\"},{\"objectType\":\"Field\",\"objectDomain\":\"fields\",\"editActive\":false,\"order\":9,\"idAttribute\":\"id\",\"type\":\"phone\",\"label\":\"Phone number\",\"key\":\"phone_number\",\"label_pos\":\"above\",\"required\":1,\"default\":\"\",\"placeholder\":\"\",\"container_class\":\"\",\"element_class\":\"\",\"input_limit\":\"\",\"input_limit_type\":\"characters\",\"input_limit_msg\":\"Character(s) left\",\"manual_key\":true,\"admin_label\":\"\",\"help_text\":\"\",\"mask\":\"\",\"custom_mask\":\"\",\"custom_name_attribute\":\"phone\",\"personally_identifiable\":1,\"drawerDisabled\":false,\"field_label\":\"Phone 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14:50:13\",\"wrap_styles_border\":\"\",\"wrap_styles_width\":\"\",\"wrap_styles_margin\":\"\",\"wrap_styles_padding\":\"\",\"wrap_styles_float\":\"\",\"label_styles_border\":\"\",\"label_styles_width\":\"\",\"label_styles_font-size\":\"\",\"label_styles_margin\":\"\",\"label_styles_padding\":\"\",\"label_styles_float\":\"\",\"element_styles_border\":\"\",\"element_styles_width\":\"\",\"element_styles_font-size\":\"\",\"element_styles_margin\":\"\",\"element_styles_padding\":\"\",\"element_styles_float\":\"\",\"id\":356,\"beforeField\":\"\",\"afterField\":\"\",\"parentType\":\"textbox\",\"element_templates\":[\"tel\",\"textbox\",\"input\"],\"old_classname\":\"\",\"wrap_template\":\"wrap\"},{\"objectType\":\"Field\",\"objectDomain\":\"fields\",\"editActive\":false,\"order\":11,\"idAttribute\":\"id\",\"type\":\"html\",\"label\":\"\",\"default\":\"<p><span style=\\\"font-size: 13.3333px;\\\">By clicking the button below, you agree to our&nbsp;<\\\/span><a href=\\\"https:\\\/\\\/www.wework.com\\\/legal\\\/terms-of-service\\\" target=\\\"_blank\\\" style=\\\"font-size: 13.3333px;\\\">Terms of Service<\\\/a><span style=\\\"font-size: 13.3333px;\\\">&nbsp;and acknowledge our&nbsp;<\\\/span><a href=\\\"https:\\\/\\\/www.wework.com\\\/legal\\\/global-privacy-policy\\\" style=\\\"font-size: 13.3333px;\\\">Global Privacy Policy<\\\/a><span style=\\\"font-size: 13.3333px;\\\">.<\\\/span><br><\\\/p>\",\"container_class\":\"width 100\",\"element_class\":\"width 100\",\"wrap_styles_border\":\"\",\"wrap_styles_width\":\"100%\",\"wrap_styles_margin\":\"\",\"wrap_styles_padding\":\"\",\"wrap_styles_float\":\"\",\"wrap_styles_show_advanced_css\":1,\"label_styles_border\":\"\",\"label_styles_width\":\"\",\"label_styles_font-size\":\"\",\"label_styles_margin\":\"\",\"label_styles_padding\":\"\",\"label_styles_float\":\"\",\"label_styles_show_advanced_css\":0,\"element_styles_border\":\"\",\"element_styles_width\":\"100%\",\"element_styles_font-size\":\"\",\"element_styles_margin\":\"\",\"element_styles_padding\":\"\",\"element_styles_float\":\"\",\"element_styles_show_advanced_css\":0,\"cellcid\":\"c4246\",\"key\":\"html_1588257629816\",\"drawerDisabled\":false,\"wrap_styles_display\":\"\",\"wrap_styles_border-style\":\"\",\"field_label\":\"\",\"field_key\":\"html_1588257629816\",\"admin_label\":\"\",\"id\":361,\"beforeField\":\"\",\"afterField\":\"\",\"value\":\"<p><span style=\\\"font-size: 13.3333px;\\\">By clicking the button below, you agree to our&nbsp;<\\\/span><a href=\\\"https:\\\/\\\/www.wework.com\\\/legal\\\/terms-of-service\\\" target=\\\"_blank\\\" style=\\\"font-size: 13.3333px;\\\">Terms of Service<\\\/a><span style=\\\"font-size: 13.3333px;\\\">&nbsp;and acknowledge our&nbsp;<\\\/span><a href=\\\"https:\\\/\\\/www.wework.com\\\/legal\\\/global-privacy-policy\\\" style=\\\"font-size: 13.3333px;\\\">Global Privacy Policy<\\\/a><span style=\\\"font-size: 13.3333px;\\\">.<\\\/span><br><\\\/p>\",\"label_pos\":\"above\",\"parentType\":\"html\",\"element_templates\":[\"html\",\"input\"],\"old_classname\":\"\",\"wrap_template\":\"wrap\"},{\"objectType\":\"Field\",\"objectDomain\":\"fields\",\"editActive\":false,\"order\":12,\"idAttribute\":\"id\",\"type\":\"submit\",\"label\":\"Submit\",\"processing_label\":\"Processing\",\"container_class\":\"\",\"element_class\":\"\",\"key\":\"submit_1554741098461\",\"field_label\":\"Submit\",\"field_key\":\"submit_1554741098461\",\"wrap_styles_show_advanced_css\":0,\"element_styles_show_advanced_css\":0,\"submit_element_hover_styles_show_advanced_css\":0,\"cellcid\":\"c4249\",\"created_at\":\"2019-04-11 14:18:43\",\"admin_label\":\"\",\"id\":359,\"beforeField\":\"\",\"afterField\":\"\",\"value\":\"\",\"label_pos\":\"above\",\"parentType\":\"textbox\",\"element_templates\":[\"submit\",\"button\",\"input\"],\"old_classname\":\"\",\"wrap_template\":\"wrap-no-label\"}];nfForms.push(form);<\/script>\n                <script id=\"nf-tmpl-cell\" type=\"text\/template\">\r\n            <nf-fields><\/nf-fields>\r\n        <\/script>\r\n\r\n        <script id=\"nf-tmpl-row\" type=\"text\/template\">\r\n            <nf-cells><\/nf-cells>\r\n        <\/script>\r\n\r\n        \n\n\n<p>It is no secret that purely virtual exchange is unable to replace the experience of physically integrating as a team. In this sense, the <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/how-leaders-can-build-culture-in-the-new-normal\">new normal<\/a>, mediated by distance exchange, must also contemplate outlets to satisfy the natural urge to unite personally to achieve goals and objectives.<\/p>\n\n\n\n<p>On the other hand, those who are fortunate enough to have an ideal environment in which to work from home are more likely to achieve the desired level of productivity. But this is not the case for many people working from home.<\/p>\n\n\n\n<p>In this context, organizations are faced with two requirements: One is to satisfy the <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/expert-insights\/prioritizing-mental-health-in-the-new-world-of-work\">emotional need<\/a> of employees to work in a group; the other is to provide them with adequate infrastructural and spatial conditions to perform their tasks.<\/p>\n\n\n\n<p>What happens then when the employee has the chance to meet physically with his team? What happens if companies free their employees from the burden of an unsolicited solitude, in which the process of virtual meetings is reduced to the scenario of scheduling meetings, muting microphones, and waiting for their turn while their mind is truly focused on preparing the next lunch at home?<\/p>\n\n\n\n<p>Through our experience at WeWork, we have noticed that most of the organizations that have taken a successful step forward in the virtual modality are clear on two aspects: First, that there is no need to return to the stiff centralized office model, and second, that a good collaborator can be productive anywhere if he has the conditions to perform, whether it is having a comfortable and <a href=\"https:\/\/www.wework.com\/ideas\/office-design-space\/window-into-the-workplace\">bright meeting room<\/a> to exchange opinions, or a connectivity that frees him from the anxiety of suffering from an unstable internet service.<\/p>\n\n\n\n<p>At WeWork, we know from vast experience and <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/research-studies\/the-impact-of-working-from-home-on-collaboration\">research after the forced &#8220;work at home&#8221;<\/a> that many employees experienced in 2020 that the limitation of human exchange and the confinement of workers to their home space caused great anxiety, depression, and stress, something that did not go unnoticed by sensitive organizational leaders who care about the mental health of their employees.<\/p>\n\n\n\n<p>The greatest contribution organizational leaders can make for workers is to bring humanity back into the workspace, without losing sight of the opportunities offered by intelligently and purposefully managed virtuality. Decision makers have the alternative today to <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/expert-insights\/the-way-forward-for-offices-treat-employees-like-customers\">put their attention on people<\/a>, allowing them to exchange opinions and points of view in a controlled and optimal environment for face-to-face work, such as that offered by a collaborative space equipped with the best infrastructural conditions to ensure high work performance.<\/p>\n\n\n<div class=\"related-articles-sticky related-articles-sticky--inline-on-desktop\">\r\n        <div class=\"related-articles-sticky__holder\">\r\n            <div class=\"ray-grid\">\r\n                <div class=\"ray-grid__cell--span-full\">\r\n                    <div class=\"related-articles-sticky__header-wrapper\">\r\n                        <h3 class=\"ray-text--h3 related-articles-sticky__block-title\">\r\n                            Related articles\r\n                        <\/h3>\r\n                    <\/div>\r\n                    <div class=\"related-articles-sticky__wrapper\">\r\n                        \r\n                            <div class=\"related-articles-sticky__item\">\r\n                                <div class=\"related-articles-sticky__image-wrapper\">\r\n                                    <a href=\"https:\/\/www.wework.com\/ideas\/growth-innovation\/an-rto-approach-that-works-the-experts-weigh-in\" class=\"ray-image ray-image--1by1\">\r\n                                        <img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"4970\" height=\"3727\" src=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/Web_150DPI-TL_xr1vaq.jpg?resize=4970%2C3727\" class=\"related-articles-sticky__image\" alt=\"Ideas\" srcset=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/Web_150DPI-TL_xr1vaq.jpg?w=4970 4970w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/Web_150DPI-TL_xr1vaq.jpg?w=1536 1536w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/Web_150DPI-TL_xr1vaq.jpg?w=2048 2048w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/Web_150DPI-TL_xr1vaq.jpg?w=3000 3000w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>\r\n                                    <\/a>\r\n                                <\/div>\r\n                                <div class=\"related-articles-sticky__container\">\r\n                                    <a href=\"https:\/\/www.wework.com\/ideas\/growth-innovation\/an-rto-approach-that-works-the-experts-weigh-in\">\r\n                                        <div class=\"related-articles-sticky__caption-title\">\r\n                                            An RTO Approach that Works: The experts weigh in\r\n                                        <\/div>\r\n\r\n                                        <div class=\"author\">\r\n    By\r\n    WeWork\r\n  <\/div>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                        \r\n                            <div class=\"related-articles-sticky__item\">\r\n                                <div class=\"related-articles-sticky__image-wrapper\">\r\n                                    <a href=\"https:\/\/www.wework.com\/ideas\/workspace-solutions\/case-study-scaling-a-frozen-fruit-empire-with-wework-all-access\" class=\"ray-image ray-image--1by1\">\r\n                                        <img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"760\" height=\"428\" src=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/Rectangle-12.png?resize=760%2C428\" class=\"related-articles-sticky__image\" alt=\"case study\" srcset=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/Rectangle-12.png?w=760 760w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/Rectangle-12.png?w=400 400w\" sizes=\"auto, (max-width: 760px) 100vw, 760px\" \/>\r\n                                    <\/a>\r\n                                <\/div>\r\n                                <div class=\"related-articles-sticky__container\">\r\n                                    <a href=\"https:\/\/www.wework.com\/ideas\/workspace-solutions\/case-study-scaling-a-frozen-fruit-empire-with-wework-all-access\">\r\n                                        <div class=\"related-articles-sticky__caption-title\">\r\n                                            Case Study: Scaling a Frozen Fruit Empire with WeWork All Access\r\n                                        <\/div>\r\n\r\n                                        <div class=\"author\">\r\n    By\r\n    WeWork\r\n  <\/div>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                        \r\n                            <div class=\"related-articles-sticky__item\">\r\n                                <div class=\"related-articles-sticky__image-wrapper\">\r\n                                    <a href=\"https:\/\/www.wework.com\/ideas\/workspace-solutions\/inside-wework-paris-5-historic-buildings-reimagined-for-work\" class=\"ray-image ray-image--1by1\">\r\n                                        <img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"6701\" height=\"4188\" src=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/Web_150DPI-WeWork-37-Av.-Trudaine-Paris_042-Florian-Beaupere.jpg?resize=6701%2C4188\" class=\"related-articles-sticky__image\" alt=\"Trudaine\" srcset=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/Web_150DPI-WeWork-37-Av.-Trudaine-Paris_042-Florian-Beaupere.jpg?w=6701 6701w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/Web_150DPI-WeWork-37-Av.-Trudaine-Paris_042-Florian-Beaupere.jpg?w=1536 1536w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/Web_150DPI-WeWork-37-Av.-Trudaine-Paris_042-Florian-Beaupere.jpg?w=2048 2048w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/Web_150DPI-WeWork-37-Av.-Trudaine-Paris_042-Florian-Beaupere.jpg?w=3000 3000w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>\r\n                                    <\/a>\r\n                                <\/div>\r\n                                <div class=\"related-articles-sticky__container\">\r\n                                    <a href=\"https:\/\/www.wework.com\/ideas\/workspace-solutions\/inside-wework-paris-5-historic-buildings-reimagined-for-work\">\r\n                                        <div class=\"related-articles-sticky__caption-title\">\r\n                                            Inside WeWork Paris: 5 Historic Buildings Reimagined for Work\r\n                                        <\/div>\r\n\r\n                                        <div class=\"author\">\r\n    By\r\n    Sonya Matejko\r\n  <\/div>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\n\n\n<p>Undoubtedly, it is the ideal time to make that qualitative leap to a <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/research-studies\/the-future-of-work-is-hybrid\">hybrid and flexible model<\/a> in which virtual work does not lose its intrinsic social sense. The human connection is greater when the parties leave their particular environments and live a collective experience, when colleagues are naturally challenged to give the best of themselves as a result of direct interaction.<\/p>\n\n\n\n<p>It is clear that <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/research-studies\/the-conditions-necessary-for-a-successful-return-to-work\">today&#8217;s work environment<\/a> is not what it used to be. Today&#8217;s work life is more than that\u2014it is a blank page to capture the potential of a hybrid performance model capable of maximizing technological opportunities for productivity, efficiency, and performance. But it is also capable of embracing our collective human nature, making empathy a learning experience and human interaction a possibility for constant progress.<\/p>\n\n\n\n<p><em>Rashid Sauma is an area director at WeWork based in Costa Rica.<\/em><\/p>\n\n\n<div\r\n  data-block_60e8695ae0589\r\n  class=\"sticky-cta align sticky-cta--bottom sticky-cta--default--bottom sticky-cta--right sticky-cta--default\"\r\n>\r\n  <div class=\"sticky-cta__copy sticky-cta--default__copy\">\r\n    <p>Rethinking your workspace?<\/p>\n\r\n  <\/div>\r\n\r\n  <div class=\"sticky-cta__button-wrap sticky-cta--default__button\">\r\n    <button class=\"ray-button ray-button--primary sticky-cta__button\">\r\n      <a\r\n        href=\"#nf-form-31-cont\"\r\n        class=\"sticky-cta__link sticky-cta--default__link\">\r\n        Get in touch\r\n      <\/a>\r\n    <\/button>\r\n  <\/div>\r\n<\/div>\r\n","protected":false},"excerpt":{"rendered":"<p>The return to the office gives us an opportunity to prioritize empathy and understanding at work<\/p>\n","protected":false},"author":2192,"featured_media":3000038097,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"template-single-default.blade.php","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[43906,43901],"tags":[503,508,43882],"class_list":["post-3000038087","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-expert-insights","category-research-insights","tag-culture","tag-flexibility","tag-hybrid-space"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Human connections will be key to the future of hybrid work<\/title>\n<meta name=\"description\" content=\"The return to the office gives us an opportunity to prioritize empathy and understanding at work.\" \/>\n<meta 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