{"id":3000034918,"date":"2021-05-10T17:18:00","date_gmt":"2021-05-10T21:18:00","guid":{"rendered":"https:\/\/www.wework.com\/ideas\/?p=3000034918"},"modified":"2021-07-30T12:09:44","modified_gmt":"2021-07-30T16:09:44","slug":"three-ways-leaders-can-help-their-distributed-teams-thrive","status":"publish","type":"post","link":"https:\/\/www.wework.com\/ideas\/research-insights\/expert-insights\/three-ways-leaders-can-help-their-distributed-teams-thrive","title":{"rendered":"Three ways leaders can help their distributed teams thrive"},"content":{"rendered":"\n<p>As life slowly begins to reach a sense of normalcy thanks to declining COVID-19 transmission rates and increased vaccinations, it\u2019s clear that the <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/expert-insights\/flexibility-is-key-to-empowering-tomorrows-world-at-work\">return to the workplace<\/a> will be an evolution. Remote work will continue on a much larger scale than before the pandemic, and leaders will be required to innovate practices to accommodate it.<\/p>\n\n\n\n<p>At the recent <a href=\"https:\/\/www.wework.com\/info\/wework-innovation-summit\">WeWork Innovation Summit<\/a>, <a href=\"https:\/\/www.wework.com\/ideas\/author\/anjiezheng\">Anjie Zheng<\/a>, WeWork\u2019s managing editor of global content, led a discussion with four industry experts on how to foster connection and collaboration in meaningful ways when workers are convening virtually. Below are three trends that emerged from the session. 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href=\\\"https:\\\/\\\/www.wework.com\\\/legal\\\/terms-of-service\\\" target=\\\"_blank\\\" style=\\\"font-size: 13.3333px;\\\">Terms of Service<\\\/a><span style=\\\"font-size: 13.3333px;\\\">&nbsp;and acknowledge our&nbsp;<\\\/span><a href=\\\"https:\\\/\\\/www.wework.com\\\/legal\\\/global-privacy-policy\\\" style=\\\"font-size: 13.3333px;\\\">Global Privacy Policy<\\\/a><span style=\\\"font-size: 13.3333px;\\\">.<\\\/span><br><\\\/p>\",\"container_class\":\"width 100\",\"element_class\":\"width 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our&nbsp;<\\\/span><a href=\\\"https:\\\/\\\/www.wework.com\\\/legal\\\/terms-of-service\\\" target=\\\"_blank\\\" style=\\\"font-size: 13.3333px;\\\">Terms of Service<\\\/a><span style=\\\"font-size: 13.3333px;\\\">&nbsp;and acknowledge our&nbsp;<\\\/span><a href=\\\"https:\\\/\\\/www.wework.com\\\/legal\\\/global-privacy-policy\\\" style=\\\"font-size: 13.3333px;\\\">Global Privacy Policy<\\\/a><span style=\\\"font-size: 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       <script id=\"nf-tmpl-cell\" type=\"text\/template\">\r\n            <nf-fields><\/nf-fields>\r\n        <\/script>\r\n\r\n        <script id=\"nf-tmpl-row\" type=\"text\/template\">\r\n            <nf-cells><\/nf-cells>\r\n        <\/script>\r\n\r\n        \n\n\n<h2  id=\"make-our-moments-together-count\"class=\"wp-block-heading\"><strong>Make our moments together count<\/strong><\/h2>\n\n\n\n<p>Pandemic office closures got workers accustomed to the benefits of remote working, such as more time with family and no time commuting. As a result, the idea of returning to the old model of five days a week in an office has become less realistic. But for many, working fully remote isn\u2019t likely either. Most professionals <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/research-studies\/the-impact-of-working-from-home-on-collaboration\">crave some in-office interaction<\/a>, which is why companies are pursuing a <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/research-studies\/the-future-of-work-is-hybrid\">hybrid model of working<\/a> in the future.<\/p>\n\n\n\n<p>In a landscape of workers who split their time between virtual and in-person working, panelists agreed that it\u2019s crucial to do more planning so that their in-office time is meaningful\u2014and worth the travel. \u201cAs we\u2019re seeing people produce these models of three-two [days in the office versus days working remote], or two-three, or three-one-one, the days that you\u2019re in the office have to be intentional,\u201d said LJ Louis, vice president of global talent acquisition and Inclusion &amp; Diversity at WeWork.&nbsp;<\/p>\n\n\n\n<p>In terms of the mostly remote worker who comes in occasionally, she added that \u201cthe last thing you want is for their experience in the office to be sitting on video calls all day that they could have actually done at home.\u201d Louis suggests making sure that face-to-face meetings are scheduled on in-person days and conference rooms are booked.<\/p>\n\n\n\n<p>Panelists agreed that in order for distributed teams to thrive, onboarding also needs to change, to accommodate new workers who aren\u2019t physically meeting their coworkers and managers.&nbsp;<\/p>\n\n\n\n<p>\u201cEspecially now, you want to make sure that the onboarding process is well defined and structured,\u201d said Boaz Inbal, general manager of innovation centers at <a href=\"https:\/\/www.wix.com\/\">Wix.com<\/a>. He said that it\u2019s important to have an organized process, which includes mentorship, so that \u201coffice-less\u201d newcomers can access the help and advice they need as they build relationships virtually.&nbsp;<\/p>\n\n\n\n<h2  id=\"optimize-connection-in-new-ways\"class=\"wp-block-heading\"><strong>Optimize connection in new ways<\/strong><\/h2>\n\n\n\n<p>Connection looks different when working from home, but one thing helps bridge the gap above all others. Seeing colleagues\u2019 faces via a video connection is crucial for a cohesive distributed team.&nbsp;<\/p>\n\n\n\n<p>\u201cEvery time we have a meeting, we want video,\u201d said Alex Campos, founder and CEO of <a href=\"https:\/\/vensure.com\/\">Vensure<\/a>. He explained that \u201cit makes a huge difference\u201d and helps with engagement. Further, Campos noted that online meetings are often more efficient. \u201cA five-minute  call will dispense with a 30-minute email.\u201d<\/p>\n\n\n\n<p>When thinking about how we\u2019re connecting with one another across different locations, inclusion is essential. In an <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/expert-insights\/tips-to-make-your-workplace-more-inclusive\">Ideas by WeWork article<\/a>, Louis outlined several ways to make offices with distributed teams more inclusive, including making sure that in-office presentations to mixed audiences of in-person and online attendees are done on laptops, rather than on a large screen.&nbsp;<\/p>\n\n\n\n<p>\u201cThose who may be hard of hearing can more easily read lips, see facial expressions, access other nonverbal cues, and therefore can more fully participate,\u201d she said.<\/p>\n\n\n\n<p>Another big change will be more open lines of communication. \u201cThere are no more gatekeepers,\u201d Louis said, encouraging people to reach out to more senior executives who may have been behind physical barriers pre-pandemic. Campos echoed that sentiment, suggesting that folks \u201ctake advantage of that new access.\u201d&nbsp;<\/p>\n\n\n\n<p>It\u2019s also a great time to connect with people on different teams, whether or not you\u2019ve worked with them in the past. Inbal suggests forging new relationships and starting the conversations with offers of help. \u201cAsk \u2018What can I do for you?\u2019\u201d he said. \u201cIf you come to a person and offer something\u2026they\u2019ll reach out back, and you can do something together.\u201d<\/p>\n\n\n\n<h2  id=\"foster-emotional-engagement-intentionally\"class=\"wp-block-heading\"><strong>Foster emotional engagement intentionally<\/strong><\/h2>\n\n\n\n<p>When teams are in person, it\u2019s easy for colleagues to bond organically. These links help workers feel a sense of belonging, which is crucial to team success. With distributed teams, spontaneous engagement is less likely; leaders have to provide fertile ground and <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/how-leaders-can-build-culture-in-the-new-normal\">cultivate it<\/a>. The panelists had several ideas on how to do this.<\/p>\n\n\n\n<p>Travis Carson, founder at <a href=\"https:\/\/www.marketforceglobal.com\/\">Market Force<\/a>, explained that building trust and emotional engagement means not sugarcoating the truth. \u201cDuring this [pandemic], if you try to get too positive, it can actually come across as pretty unempathetic,\u201d he said. He encouraged being real and resolute with employees, acknowledging the challenges of the times while affirming a commitment to deliver to the clients counting on them, regardless of the external challenges.<\/p>\n\n\n\n<p>Carson also shared tactics to help keep team morale up and personal connections secure within a distributed team. His company set up a group chat called \u201cfun,\u201d where work talk was strictly prohibited. It\u2019s a place to connect with colleagues over general life updates.&nbsp;<\/p>\n\n\n<div class=\"related-articles-sticky related-articles-sticky--inline-on-desktop\">\r\n        <div class=\"related-articles-sticky__holder\">\r\n            <div class=\"ray-grid\">\r\n                <div class=\"ray-grid__cell--span-full\">\r\n                    <div class=\"related-articles-sticky__header-wrapper\">\r\n                        <h3 class=\"ray-text--h3 related-articles-sticky__block-title\">\r\n                            Related articles\r\n                        <\/h3>\r\n                    <\/div>\r\n                    <div class=\"related-articles-sticky__wrapper\">\r\n                        \r\n                            <div class=\"related-articles-sticky__item\">\r\n                                <div class=\"related-articles-sticky__image-wrapper\">\r\n                                    <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/how-innovation-is-transforming-the-financial-sector\" class=\"ray-image ray-image--1by1\">\r\n                                        <img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2021\/05\/iStock-1215248537_v1.jpg?resize=1440%2C810\" class=\"related-articles-sticky__image\" alt=\"\" srcset=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2021\/05\/iStock-1215248537_v1.jpg?w=1440 1440w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2021\/05\/iStock-1215248537_v1.jpg?w=400 400w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2021\/05\/iStock-1215248537_v1.jpg?w=800 800w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2021\/05\/iStock-1215248537_v1.jpg?w=1120 1120w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>\r\n                                    <\/a>\r\n                                <\/div>\r\n                                <div class=\"related-articles-sticky__container\">\r\n                                    <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/how-innovation-is-transforming-the-financial-sector\">\r\n                                        <div class=\"related-articles-sticky__caption-title\">\r\n                                            How innovation is transforming the financial sector\r\n                                        <\/div>\r\n\r\n                                        <div class=\"author\">\r\n    By\r\n    T.M. Brown\r\n  <\/div>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                        \r\n                            <div class=\"related-articles-sticky__item\">\r\n                                <div class=\"related-articles-sticky__image-wrapper\">\r\n                                    <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/expert-insights\/prioritizing-mental-health-in-the-new-world-of-work\" class=\"ray-image ray-image--1by1\">\r\n                                        <img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2021\/05\/iStock-1227046380_v1.jpg?resize=1440%2C810\" class=\"related-articles-sticky__image\" alt=\"\" srcset=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2021\/05\/iStock-1227046380_v1.jpg?w=1440 1440w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2021\/05\/iStock-1227046380_v1.jpg?w=400 400w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2021\/05\/iStock-1227046380_v1.jpg?w=800 800w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2021\/05\/iStock-1227046380_v1.jpg?w=1120 1120w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>\r\n                                    <\/a>\r\n                                <\/div>\r\n                                <div class=\"related-articles-sticky__container\">\r\n                                    <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/expert-insights\/prioritizing-mental-health-in-the-new-world-of-work\">\r\n                                        <div class=\"related-articles-sticky__caption-title\">\r\n                                            Prioritizing mental health in the new world of work\r\n                                        <\/div>\r\n\r\n                                        <div class=\"author\">\r\n    By\r\n    Delesia Watson\r\n  <\/div>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                        \r\n                            <div class=\"related-articles-sticky__item\">\r\n                                <div class=\"related-articles-sticky__image-wrapper\">\r\n                                    <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/expert-insights\/why-companies-need-to-think-in-terms-of-and-not-or\" class=\"ray-image ray-image--1by1\">\r\n                                        <img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1440\" height=\"810\" src=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2021\/05\/iStock-1131177442_v1.jpg?resize=1440%2C810\" class=\"related-articles-sticky__image\" alt=\"\" srcset=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2021\/05\/iStock-1131177442_v1.jpg?w=1440 1440w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2021\/05\/iStock-1131177442_v1.jpg?w=400 400w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2021\/05\/iStock-1131177442_v1.jpg?w=800 800w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2021\/05\/iStock-1131177442_v1.jpg?w=1120 1120w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>\r\n                                    <\/a>\r\n                                <\/div>\r\n                                <div class=\"related-articles-sticky__container\">\r\n                                    <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/expert-insights\/why-companies-need-to-think-in-terms-of-and-not-or\">\r\n                                        <div class=\"related-articles-sticky__caption-title\">\r\n                                            Why companies need to think in terms of \u201cand,\u201d not \u201cor\u201d\r\n                                        <\/div>\r\n\r\n                                        <div class=\"author\">\r\n    By\r\n    Melanie Mannarino\r\n  <\/div>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\n\n\n<p>Noting that <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/expert-insights\/lessons-in-distributed-team-leadership-from-the-navy\">distributed teams<\/a> have fewer opportunities to recognize members\u2019 contributions, Louis explained how WeWork&#8217;s company-wide gratitude Slack channel does exactly that. Colleagues now have an easy way to acknowledge when a colleague does something they appreciate\u2014and to share that appreciation with 5,000 people.<\/p>\n\n\n\n<p>In an <a href=\"https:\/\/www.wework.com\/ideas\/professional-development\/how-to-create-connection-and-community-in-remote-teams\">Ideas by WeWork article<\/a>, Balder Tol, general manager of WeWork Australia, shared how they use a similar approach. Their team hosts \u201cgratitude circles\u201d along with listening circles and online happy hours to foster connection. To offer unconstrained time and space for input, Tol suggests \u201coffice hours via Zoom with no set agenda, just an open forum to ask questions or chat over a coffee.\u201d&nbsp;<\/p>\n\n\n\n<p>The concrete strategies and tools that Tol and the other panelists highlighted are helpful for connection and collaboration in distributed teams. But more important than their tactics are their attitudes. Themes of creativity, adaptability, and positivity emerged throughout the discussion. Even after a rough past year, these leaders were able to focus on the silver linings of the pandemic and their companies\u2019 wins. This matters because leaders set the tone for their teams, even when they\u2019re at the helm virtually.&nbsp;<\/p>\n\n\n\n<p><em>Watch the conversation <a href=\"https:\/\/www.bigmarker.com\/wework-global\/Collaborating-and-creating-connections-within-distributed-teams\/\">on demand here<\/a>.\u00a0<\/em><\/p>\n\n\n\n<p><em>Colette Coleman is a writer and ed-tech strategist. She has been working at a startup with a globally distributed team for the past several years.<\/em><\/p>\n\n\n<div\r\n  data-block_60e8695ae0589\r\n  class=\"sticky-cta align sticky-cta--bottom sticky-cta--default--bottom sticky-cta--right sticky-cta--default\"\r\n>\r\n  <div class=\"sticky-cta__copy sticky-cta--default__copy\">\r\n    <p>Rethinking your workspace?<\/p>\n\r\n  <\/div>\r\n\r\n  <div class=\"sticky-cta__button-wrap sticky-cta--default__button\">\r\n    <button class=\"ray-button ray-button--primary sticky-cta__button\">\r\n      <a\r\n        href=\"#nf-form-31-cont\"\r\n        class=\"sticky-cta__link sticky-cta--default__link\">\r\n        Get in touch\r\n      <\/a>\r\n    <\/button>\r\n  <\/div>\r\n<\/div>\r\n","protected":false},"excerpt":{"rendered":"<p>How workplace leaders can foster connection and collaboration when employees can\u2019t all be in the same place<\/p>\n","protected":false},"author":2192,"featured_media":3000034938,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"template-single-default.blade.php","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[43906,43901],"tags":[508,1487,38998,43915],"class_list":["post-3000034918","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-expert-insights","category-research-insights","tag-flexibility","tag-leadership","tag-webinar","tag-wework-innovation-summit"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Three ways leaders can help their distributed teams thrive<\/title>\n<meta name=\"description\" content=\"How workplace leaders can foster connection and collaboration when employees can\u2019t all be in the same 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