{"id":3000000048,"date":"2018-01-15T00:00:05","date_gmt":"2018-01-15T05:00:05","guid":{"rendered":"\/newsroom\/weworks-heather-mccuen-shows-the-true-meaning-of-community\/"},"modified":"2020-04-03T15:40:31","modified_gmt":"2020-04-03T19:40:31","slug":"weworks-heather-mccuen-shows-the-true-meaning-of-community","status":"publish","type":"post","link":"https:\/\/www.wework.com\/ideas\/community-stories\/employee-spotlight\/weworks-heather-mccuen-shows-the-true-meaning-of-community","title":{"rendered":"After natural disasters, WeWork\u2019s Heather McCuen shows the true meaning of community"},"content":{"rendered":"<p>The day that Heather McCuen calls \u201clife-changing\u201d was Sept. 11, 2001, when New York City\u2019s World Trade Center disappeared into a cloud of smoke and ash. McCuen, who watched it all happen from her apartment in Brooklyn, says that day forever changed her idea of what \u201ccommunity\u201d means.<\/p>\n<p>Working for a restaurant at the time, McCuen enlisted the kitchen staff to make 5,000 sandwiches for rescue workers who were toiling around the clock. She and a co-worker then rented a truck and headed south toward the site of the disaster.<\/p>\n<p>\u201cI thought we\u2019d get stopped somewhere along the way and they\u2019d take the food from us,\u201d McCuen says. \u201cBut because we had so much ready-made food, the police waved us through checkpoint after checkpoint.\u201d<\/p>\n<p>They set up tables and started handing out food and water to exhausted workers. Sleeping in the back of a pickup truck, McCuen ended up staying for four months to serve as a liaison between various organizations that otherwise had no system to communicate with each other.<\/p>\n<p>\u201cIt was a really interesting sense of community,\u201d she says. \u201cAs devastating and difficult as it was, I don\u2019t think I\u2019ve ever experienced a sense of community so strong. There was lots of laughter\u2014it wasn\u2019t disrespectful, but at a certain point, you have to laugh to survive. That\u2019s what fused us together as a team.\u201d<\/p>\n<p>After earning a master\u2019s degree from the United Nations University for Peace, McCuen began to look for a way to take advantage of all her experience. An ad for a community manager position at Montreal&#8217;s WeWork Place Ville Marie caught her eye.<\/p>\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2019\/12\/Heather_McCuen_2.jpg\" alt=\"Heather McCuen 2\" class=\"wp-image-3000000050\"\/><\/figure>\n\n\n<p>\u201cI couldn\u2019t pass it up,\u201d she says. \u201cIt was an opportunity to take my shared office experience, and all of my community building and media experience, and focus them in the same place.\u201d<\/p>\n<p>McCuen now serves as WeWork\u2019s director of global policy in New York, a job she says is all about community.<\/p>\n<p>\u201cSome people think policy work is boring,\u201d says McCuen. \u201cI promise it\u2019s not. It\u2019s all about looking at how policy shapes our lives, both inside and outside of work. At WeWork, it builds the foundation for everything we do.\u201d<\/p>\n<p>But she\u2019s continued to look for ways to reach out to the larger community.<\/p>\n<p>\u201cI volunteered for the Red Cross on and off for a long time, looking for something more hands on,\u201d she says. \u201cI\u2019m really more a boots-on-the-ground kind of person. I like the human interaction of being able to help people.\u201d<\/p>\n<p>She found Team Rubicon, a groundbreaking organization that uses the experience and expertise of military veterans after natural disasters. The group helps ease the transition to civilian life for recently discharged service members by giving them a purpose\u2014something McCuen says is extremely valuable.<\/p>\n<p>\u201cWhat they do is so special,\u201d McCuen says. \u201cWhen I heard about their mission, it was one of those moments when you run across something and you think, \u2018Yep, that\u2019s the next thing for me.\u2019\u201d<\/p>","protected":false},"excerpt":{"rendered":"<p>A \u2018boots-on-the-ground kind of person,\u2019 the director of global policy thrives on helping people<\/p>\n","protected":false},"author":1715,"featured_media":3000001365,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[43903,43912],"tags":[],"class_list":["post-3000000048","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-community-stories","category-employee-spotlight"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>After natural disasters, WeWork\u2019s Heather McCuen shows the true meaning of community<\/title>\n<meta name=\"description\" content=\"A \u2018boots-on-the-ground kind of person,\u2019 the director of global policy thrives on helping people\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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