{"id":12912,"date":"2021-11-12T12:05:00","date_gmt":"2021-11-12T17:05:00","guid":{"rendered":"https:\/\/www.wework.com\/creator\/?p=12912"},"modified":"2021-11-12T12:05:38","modified_gmt":"2021-11-12T17:05:38","slug":"right-and-wrong-ways-to-give-employees-feedback","status":"publish","type":"post","link":"https:\/\/www.wework.com\/ideas\/professional-development\/management-leadership\/right-and-wrong-ways-to-give-employees-feedback","title":{"rendered":"The right (and wrong) ways to give employees feedback"},"content":{"rendered":"\n<p>Regardless if you\u2019re a <a href=\"https:\/\/www.wework.com\/ideas\/professional-development\/management-leadership\/qualities-of-a-good-manager\">manager<\/a> or employer, how you provide feedback is crucial. You might find yourself resorting to either excessive criticism or praise, as a reaction to the performance of your employees. 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       <script id=\"nf-tmpl-cell\" type=\"text\/template\">\r\n            <nf-fields><\/nf-fields>\r\n        <\/script>\r\n\r\n        <script id=\"nf-tmpl-row\" type=\"text\/template\">\r\n            <nf-cells><\/nf-cells>\r\n        <\/script>\r\n\r\n        \n\n\n<h2  id=\"1-be-clear-about-what-you-want\"class=\"wp-block-heading\">1. Be clear about what you want<\/h2>\n\n\n\n<p>When you give feedback, it will work only if you first state its constructive purpose. Say clearly what areas you\u2019d like to cover in your feedback and why you consider them important.<\/p>\n\n\n\n<p>The way in which you <a href=\"https:\/\/www.wework.com\/ideas\/professional-development\/management-leadership\/whats-the-right-way-to-give-feedback-over-video-chat\">initiate your feedback<\/a> is crucial\u2014it will immediately set the right tone and give your employee a heads-up about where the conversation is headed. Use expressions like: \u201cI had some thoughts about&#8230;,\u201d \u201cI\u2019d like to discuss this issue with you&#8230;,\u201d or \u201cI feel I need to let you know something&#8230;.\u201d<\/p>\n\n\n\n<h2  id=\"2-say-what-you-really-mean\"class=\"wp-block-heading\">2. Say what you really mean<\/h2>\n\n\n\n<p>True <a href=\"https:\/\/www.wework.com\/ideas\/professional-development\/management-leadership\/five-common-leadership-styles-and-how-to-find-your-own\">leaders<\/a> care about the professional growth of their employees and aren\u2019t afraid to show it. Delivering constructive feedback with genuine care works miracles\u2014even if it\u2019s not the kind of feedback they\u2019d like to hear. Your employees will understand that you\u2019re talking about those issues because it\u2019s in their best interest.<\/p>\n\n\n\n<p>People can instantly tell if your caring attitude is fake. Once they sense it from you, your feedback won\u2019t cause a real change in their attitudes. Being honest and genuine is simply worth it.<\/p>\n\n\n\n<h2  id=\"3-be-specific\"class=\"wp-block-heading\">3. Be specific<\/h2>\n\n\n\n<p>When giving feedback, never speak vaguely\u2014using expressions such as \u201calways\u201d and \u201cusually,\u201d or referring to observations made by other people. Be specific\u2014talk about a situation you\u2019ve observed yourself. State the details of the action or event: who was involved, what happened, and what were the results.<\/p>\n\n\n\n<p>Here\u2019s an example of a great starting point for constructive feedback: \u201cThis morning, when you were <a href=\"https:\/\/www.wework.com\/ideas\/professional-development\/management-leadership\/cold-calling-tips-techniques-startups\">following up with our clients<\/a>, I noticed that your communications didn\u2019t follow the strategy we all agreed would be part of our outreach practice.\u201d<\/p>\n\n\n\n<h2  id=\"4-allow-time-for-a-response\"class=\"wp-block-heading\">4. Allow time for a response<\/h2>\n\n\n\n<p>Feedback isn\u2019t only about delivering your opinion; it\u2019s also about listening to what your employees have to say. After giving your feedback, indicate that you\u2019re waiting for an answer\u2014meet their gaze and remain silent.<\/p>\n\n\n\n<p>If you spot some hesitation on their part, try using one of these phrases: \u201cPlease tell me what your thoughts are on this,\u201d or \u201cWhat do you think about this?\u201d<\/p>\n\n\n\n<h2  id=\"5-offer-suggestions\"class=\"wp-block-heading\">5. Offer suggestions<\/h2>\n\n\n\n<p>If it fits the situation, try to include practical advice and examples when you provide feedback. Development is at the very core of constructive feedback, so offering suggestions that are based on careful observation and evaluation will not only make your message clear but it will also help put your words into action.<\/p>\n\n\n\n<p>If you\u2019re delivering feedback to a forgetful employee, try a phrase like this: \u201cI often find myself forgetting about meetings and tasks, but keeping an online calendar synchronized across all my devices works great for me\u2014maybe you will find it helpful too.\u201d<\/p>\n\n\n<div class=\"related-articles-sticky related-articles-sticky--sticky-on-desktop\">\r\n        <div class=\"related-articles-sticky__holder\">\r\n            <div class=\"ray-grid\">\r\n                <div class=\"ray-grid__cell--span-full\">\r\n                    <div class=\"related-articles-sticky__header-wrapper\">\r\n                        <h3 class=\"ray-text--h3 related-articles-sticky__block-title\">\r\n                            Related articles\r\n                        <\/h3>\r\n                    <\/div>\r\n                    <div class=\"related-articles-sticky__wrapper\">\r\n                        \r\n                            <div class=\"related-articles-sticky__item\">\r\n                                <div class=\"related-articles-sticky__image-wrapper\">\r\n                                    <a href=\"https:\/\/www.wework.com\/ideas\/growth-innovation\/an-rto-approach-that-works-the-experts-weigh-in\" class=\"ray-image ray-image--1by1\">\r\n                                        <img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"4970\" height=\"3727\" src=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/Web_150DPI-TL_xr1vaq.jpg?resize=4970%2C3727\" class=\"related-articles-sticky__image\" alt=\"Ideas\" srcset=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/Web_150DPI-TL_xr1vaq.jpg?w=4970 4970w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/Web_150DPI-TL_xr1vaq.jpg?w=1536 1536w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/Web_150DPI-TL_xr1vaq.jpg?w=2048 2048w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2026\/02\/Web_150DPI-TL_xr1vaq.jpg?w=3000 3000w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>\r\n                                    <\/a>\r\n                                <\/div>\r\n                                <div class=\"related-articles-sticky__container\">\r\n                                    <a href=\"https:\/\/www.wework.com\/ideas\/growth-innovation\/an-rto-approach-that-works-the-experts-weigh-in\">\r\n                                        <div class=\"related-articles-sticky__caption-title\">\r\n                                            An RTO Approach that Works: The experts weigh in\r\n                                        <\/div>\r\n\r\n                                        <div class=\"author\">\r\n    By\r\n    WeWork\r\n  <\/div>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                        \r\n                            <div class=\"related-articles-sticky__item\">\r\n                                <div class=\"related-articles-sticky__image-wrapper\">\r\n                                    <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/unlocking-the-future-of-the-legal-workplace\" class=\"ray-image ray-image--1by1\">\r\n                                        <img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"4326\" height=\"2884\" src=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2025\/09\/Web_150DPI-20210212_368_8th_Ave_11th_Fl_Office-4-1.jpg?resize=4326%2C2884\" class=\"related-articles-sticky__image\" alt=\"gated piece\" srcset=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2025\/09\/Web_150DPI-20210212_368_8th_Ave_11th_Fl_Office-4-1.jpg?w=4326 4326w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2025\/09\/Web_150DPI-20210212_368_8th_Ave_11th_Fl_Office-4-1.jpg?w=1536 1536w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2025\/09\/Web_150DPI-20210212_368_8th_Ave_11th_Fl_Office-4-1.jpg?w=2048 2048w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2025\/09\/Web_150DPI-20210212_368_8th_Ave_11th_Fl_Office-4-1.jpg?w=3000 3000w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>\r\n                                    <\/a>\r\n                                <\/div>\r\n                                <div class=\"related-articles-sticky__container\">\r\n                                    <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/unlocking-the-future-of-the-legal-workplace\">\r\n                                        <div class=\"related-articles-sticky__caption-title\">\r\n                                            Unlocking the Future of the Legal Workplace\r\n                                        <\/div>\r\n\r\n                                        <div class=\"author\">\r\n    By\r\n    WeWork\r\n  <\/div>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                        \r\n                            <div class=\"related-articles-sticky__item\">\r\n                                <div class=\"related-articles-sticky__image-wrapper\">\r\n                                    <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/expert-insights\/designing-the-future-of-work-a-wework-guide\" class=\"ray-image ray-image--1by1\">\r\n                                        <img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"4714\" height=\"3143\" src=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2025\/04\/Web_150DPI-20240729-17-St-Helens-Pl-Brand-Photoshoot-18.jpg?resize=4714%2C3143\" class=\"related-articles-sticky__image\" alt=\"\" srcset=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2025\/04\/Web_150DPI-20240729-17-St-Helens-Pl-Brand-Photoshoot-18.jpg?w=4714 4714w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2025\/04\/Web_150DPI-20240729-17-St-Helens-Pl-Brand-Photoshoot-18.jpg?w=1536 1536w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2025\/04\/Web_150DPI-20240729-17-St-Helens-Pl-Brand-Photoshoot-18.jpg?w=2048 2048w, https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2025\/04\/Web_150DPI-20240729-17-St-Helens-Pl-Brand-Photoshoot-18.jpg?w=3000 3000w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/>\r\n                                    <\/a>\r\n                                <\/div>\r\n                                <div class=\"related-articles-sticky__container\">\r\n                                    <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/expert-insights\/designing-the-future-of-work-a-wework-guide\">\r\n                                        <div class=\"related-articles-sticky__caption-title\">\r\n                                            Designing the Future of Work: A WeWork Guide\r\n                                        <\/div>\r\n\r\n                                        <div class=\"author\">\r\n    By\r\n    WeWork\r\n  <\/div>\r\n                                    <\/a>\r\n                                <\/div>\r\n                            <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n\n\n\n<h2  id=\"6-show-your-appreciation\"class=\"wp-block-heading\">6. Show your appreciation<\/h2>\n\n\n\n<p>Expressing your appreciation of employee performance is pure praise. Adding the why into the mix makes it constructive feedback\u2014a message that is sincere and valuable.<\/p>\n\n\n\n<p>When your employees get it right, show your appreciation and always state clearly what aspects of their work you consider most important and how that relates to the overall success of the company.<\/p>\n\n\n\n<p>Giving constructive feedback is a skill, something that requires time to develop. And, like other skills, once you master how to give constructive feedback, there will be invaluable results\u2014from <a href=\"https:\/\/www.wework.com\/ideas\/research-insights\/expert-insights\/three-ways-leaders-can-help-their-distributed-teams-thrive\">open communication<\/a> to significant performance improvement\u2014making a tremendous difference in individual and collective morale.<\/p>\n\n\n\n<p><em>This article was originally published on April 24, 2015, and has been updated throughout by the editors.<\/em><\/p>\n\n\n<div\r\n  data-block_60e8695ae0589\r\n  class=\"sticky-cta align sticky-cta--bottom sticky-cta--default--bottom sticky-cta--right sticky-cta--default\"\r\n>\r\n  <div class=\"sticky-cta__copy sticky-cta--default__copy\">\r\n    <p>Rethinking your workspace?<\/p>\n\r\n  <\/div>\r\n\r\n  <div class=\"sticky-cta__button-wrap sticky-cta--default__button\">\r\n    <button class=\"ray-button ray-button--primary sticky-cta__button\">\r\n      <a\r\n        href=\"#nf-form-31-cont\"\r\n        class=\"sticky-cta__link sticky-cta--default__link\">\r\n        Get in touch\r\n      <\/a>\r\n    <\/button>\r\n  <\/div>\r\n<\/div>\r\n","protected":false},"excerpt":{"rendered":"<p>Learning how to give feedback can help build open communication and improve performance<\/p>\n","protected":false},"author":1490,"featured_media":3000049653,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"template-single-default.blade.php","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[43902,43909],"tags":[503,1487,1488],"class_list":["post-12912","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-professional-development","category-management-leadership","tag-culture","tag-leadership","tag-management"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v25.3.1) - 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