{"id":3000072689,"date":"2024-06-14T12:43:55","date_gmt":"2024-06-14T16:43:55","guid":{"rendered":"https:\/\/www.wework.com\/ideas\/?post_type=landing_page&#038;p=3000072689"},"modified":"2026-04-13T15:15:42","modified_gmt":"2026-04-13T19:15:42","slug":"security-assistance","status":"publish","type":"landing_page","link":"https:\/\/www.wework.com\/ideas\/info\/security-assistance","title":{"rendered":"WeWork Security Assistance"},"content":{"rendered":"\n<p>Locked out or have an urgent matter to report? Please follow the below steps to get in touch with our security team.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-guide\">How to guide: <\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"h-step-1\"><strong><strong>Step 1<\/strong><\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2024\/06\/image.png?resize=600%2C600\" alt=\"\" class=\"wp-image-3000081083\" style=\"width:121px;height:auto\"\/><\/figure>\n\n\n\n<p><strong>Download the WeWork App<\/strong><\/p>\n\n\n\n<p>Don&#8217;t have the app? Create an account&nbsp;<a href=\"https:\/\/members.wework.com\">online<\/a>&nbsp;or click&nbsp;<a href=\"https:\/\/app.we.co\/PBaB\/ODPDP\">here to download the WeWork app<\/a>&nbsp;to get started.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"h-step-2\"><strong><strong>Step 2<\/strong><\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2024\/06\/image-1.png?resize=600%2C600\" alt=\"\" class=\"wp-image-3000081084\" style=\"width:123px;height:auto\"\/><\/figure>\n\n\n\n<p><strong><strong>Go to the Account Tab<\/strong><\/strong><\/p>\n\n\n\n<p>The account tab can be found on the far right of the bottom screen menu.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"h-step-3\"><strong><strong>Step 3<\/strong><\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"600\" src=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2024\/06\/image-3.png?resize=600%2C600\" alt=\"\" class=\"wp-image-3000081087\" style=\"width:115px;height:auto\"\/><\/figure>\n\n\n\n<p><strong><strong>Click Building Guide<\/strong><\/strong><\/p>\n\n\n\n<p>Once you click into Building Guide, click into the Building Information tab and call the <em>emergency hotline<\/em> listed in the <strong><em>In<\/em><\/strong> <strong><em>Case of Emergenc<\/em>y <\/strong>section.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\"><\/h2>\n\n\n\n<p>On a desktop? Simply log into the <a href=\"https:\/\/members.wework.com\/\">Member Network<\/a> and find the emergency section on the right of your homescreen.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\"><\/h2>\n\n\n\n<p class=\"has-medium-font-size\">To protect your privacy and maintain security, we may ask you to provide certain information to verify your identity before responding to certain requests.&nbsp;<\/p>\n\n\n\n<p style=\"font-size:15px\">With your consent, we may send you a one-time-only text to the mobile number associated with your membership account for purposes of verifying your identity. By consenting to receive a text, you confirm that you are authorized to use the mobile number associated with your account and acknowledge that standard message and data rates may apply.&nbsp;<\/p>\n\n\n\n<p class=\"has-small-font-size\"><em>Please note that if you do not have a mobile number associated with your membership account, we will not be able to send you a text to verify your identity.<\/em><\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-3000072689","landing_page","type-landing_page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>WeWork Security Assistance - Ideas<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wework.com\/ideas\/info\/security-assistance\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WeWork Security Assistance\" \/>\n<meta property=\"og:description\" content=\"Locked out or have an urgent matter to report? Please follow the below steps to get in touch with our security team. How to guide: Step 1 Download the WeWork App Don&#8217;t have the app? Create an account&nbsp;online&nbsp;or click&nbsp;here to download the WeWork app&nbsp;to get started. Step 2 Go to the Account Tab The account [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.wework.com\/ideas\/info\/security-assistance\" \/>\n<meta property=\"og:site_name\" content=\"Ideas\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-13T19:15:42+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2024\/06\/image.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.wework.com\/ideas\/info\/security-assistance\",\"url\":\"https:\/\/www.wework.com\/ideas\/info\/security-assistance\",\"name\":\"WeWork Security Assistance - Ideas\",\"isPartOf\":{\"@id\":\"https:\/\/www.wework.com\/ideas\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.wework.com\/ideas\/info\/security-assistance#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.wework.com\/ideas\/info\/security-assistance#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2024\/06\/image.png\",\"datePublished\":\"2024-06-14T16:43:55+00:00\",\"dateModified\":\"2026-04-13T19:15:42+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.wework.com\/ideas\/info\/security-assistance#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.wework.com\/ideas\/info\/security-assistance\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.wework.com\/ideas\/info\/security-assistance#primaryimage\",\"url\":\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2024\/06\/image.png?fit=600%2C600\",\"contentUrl\":\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2024\/06\/image.png?fit=600%2C600\",\"width\":600,\"height\":600},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.wework.com\/ideas\/info\/security-assistance#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"\/ideas\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Landing Pages\",\"item\":\"\/ideas\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"WeWork Security Assistance\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.wework.com\/ideas\/#website\",\"url\":\"https:\/\/www.wework.com\/ideas\/\",\"name\":\"Ideas\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/www.wework.com\/ideas\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.wework.com\/ideas\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.wework.com\/ideas\/#organization\",\"name\":\"WeWork\",\"url\":\"https:\/\/www.wework.com\/ideas\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.wework.com\/ideas\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2019\/04\/welogo_black_55x55.jpg?fit=55%2C55\",\"contentUrl\":\"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2019\/04\/welogo_black_55x55.jpg?fit=55%2C55\",\"width\":55,\"height\":55,\"caption\":\"WeWork\"},\"image\":{\"@id\":\"https:\/\/www.wework.com\/ideas\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"WeWork Security Assistance - Ideas","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.wework.com\/ideas\/info\/security-assistance","og_locale":"en_US","og_type":"article","og_title":"WeWork Security Assistance","og_description":"Locked out or have an urgent matter to report? Please follow the below steps to get in touch with our security team. How to guide: Step 1 Download the WeWork App Don&#8217;t have the app? Create an account&nbsp;online&nbsp;or click&nbsp;here to download the WeWork app&nbsp;to get started. Step 2 Go to the Account Tab The account [&hellip;]","og_url":"https:\/\/www.wework.com\/ideas\/info\/security-assistance","og_site_name":"Ideas","article_modified_time":"2026-04-13T19:15:42+00:00","og_image":[{"url":"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2024\/06\/image.png","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.wework.com\/ideas\/info\/security-assistance","url":"https:\/\/www.wework.com\/ideas\/info\/security-assistance","name":"WeWork Security Assistance - Ideas","isPartOf":{"@id":"https:\/\/www.wework.com\/ideas\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.wework.com\/ideas\/info\/security-assistance#primaryimage"},"image":{"@id":"https:\/\/www.wework.com\/ideas\/info\/security-assistance#primaryimage"},"thumbnailUrl":"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2024\/06\/image.png","datePublished":"2024-06-14T16:43:55+00:00","dateModified":"2026-04-13T19:15:42+00:00","breadcrumb":{"@id":"https:\/\/www.wework.com\/ideas\/info\/security-assistance#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.wework.com\/ideas\/info\/security-assistance"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.wework.com\/ideas\/info\/security-assistance#primaryimage","url":"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2024\/06\/image.png?fit=600%2C600","contentUrl":"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2024\/06\/image.png?fit=600%2C600","width":600,"height":600},{"@type":"BreadcrumbList","@id":"https:\/\/www.wework.com\/ideas\/info\/security-assistance#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"\/ideas"},{"@type":"ListItem","position":2,"name":"Landing Pages","item":"\/ideas"},{"@type":"ListItem","position":3,"name":"WeWork Security Assistance"}]},{"@type":"WebSite","@id":"https:\/\/www.wework.com\/ideas\/#website","url":"https:\/\/www.wework.com\/ideas\/","name":"Ideas","description":"","publisher":{"@id":"https:\/\/www.wework.com\/ideas\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.wework.com\/ideas\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.wework.com\/ideas\/#organization","name":"WeWork","url":"https:\/\/www.wework.com\/ideas\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.wework.com\/ideas\/#\/schema\/logo\/image\/","url":"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2019\/04\/welogo_black_55x55.jpg?fit=55%2C55","contentUrl":"https:\/\/www.wework.com\/ideas\/wp-content\/uploads\/sites\/4\/2019\/04\/welogo_black_55x55.jpg?fit=55%2C55","width":55,"height":55,"caption":"WeWork"},"image":{"@id":"https:\/\/www.wework.com\/ideas\/#\/schema\/logo\/image\/"}}]}},"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.wework.com\/ideas\/wp-json\/wp\/v2\/landing_page\/3000072689","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.wework.com\/ideas\/wp-json\/wp\/v2\/landing_page"}],"about":[{"href":"https:\/\/www.wework.com\/ideas\/wp-json\/wp\/v2\/types\/landing_page"}],"version-history":[{"count":20,"href":"https:\/\/www.wework.com\/ideas\/wp-json\/wp\/v2\/landing_page\/3000072689\/revisions"}],"predecessor-version":[{"id":3000082213,"href":"https:\/\/www.wework.com\/ideas\/wp-json\/wp\/v2\/landing_page\/3000072689\/revisions\/3000082213"}],"wp:attachment":[{"href":"https:\/\/www.wework.com\/ideas\/wp-json\/wp\/v2\/media?parent=3000072689"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}