{"id":644,"date":"2024-06-14T12:43:55","date_gmt":"2024-06-14T16:43:55","guid":{"rendered":"https:\/\/www.wework.com\/en-ZA\/ideas\/?post_type=landing_page&#038;p=644"},"modified":"2024-07-15T17:10:41","modified_gmt":"2024-07-15T15:10:41","slug":"security-assistance","status":"publish","type":"landing_page","link":"https:\/\/www.wework.com\/en-ZA\/ideas\/info\/security-assistance","title":{"rendered":"WeWork Security Assistance"},"content":{"rendered":"\n<p>Locked out or have an urgent matter to report? Please follow the below steps to get in touch with our security team.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-guide\">How-to guide: <\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"h-step-1\"><strong><strong>Step 1<\/strong><\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"4000\" height=\"4001\" src=\"\/ideas\/wp-content\/uploads\/sites\/4\/2024\/01\/Workspace-Workspace-Management-App-RGB-Purple-1.png\" alt=\"\" class=\"wp-image-642\" style=\"aspect-ratio:1;width:200px;height:auto\" srcset=\"https:\/\/www.wework.com\/en-ZA\/ideas\/wp-content\/uploads\/sites\/12\/2024\/01\/Workspace-Workspace-Management-App-RGB-Purple-1.png?w=4000 4000w, https:\/\/www.wework.com\/en-ZA\/ideas\/wp-content\/uploads\/sites\/12\/2024\/01\/Workspace-Workspace-Management-App-RGB-Purple-1.png?resize=1536%2C1536 1536w, https:\/\/www.wework.com\/en-ZA\/ideas\/wp-content\/uploads\/sites\/12\/2024\/01\/Workspace-Workspace-Management-App-RGB-Purple-1.png?resize=2048%2C2048 2048w, https:\/\/www.wework.com\/en-ZA\/ideas\/wp-content\/uploads\/sites\/12\/2024\/01\/Workspace-Workspace-Management-App-RGB-Purple-1.png?resize=800%2C800 800w, https:\/\/www.wework.com\/en-ZA\/ideas\/wp-content\/uploads\/sites\/12\/2024\/01\/Workspace-Workspace-Management-App-RGB-Purple-1.png?resize=1440%2C1440 1440w, https:\/\/www.wework.com\/en-ZA\/ideas\/wp-content\/uploads\/sites\/12\/2024\/01\/Workspace-Workspace-Management-App-RGB-Purple-1.png?w=3000 3000w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p><strong>Download the WeWork App<\/strong><\/p>\n\n\n\n<p>Don\u2019t have the app? Create an account\u00a0<a href=\"https:\/\/members.wework.com\/en-ZA\/\" href=\"https:\/\/members.wework.com\/en-ZA\/\">online<\/a>\u00a0or click\u00a0<a href=\"https:\/\/app.we.co\/PBaB\/ODPDP\">here to download the WeWork app<\/a>\u00a0to get started.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"h-step-2\"><strong><strong>Step 2<\/strong><\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"4000\" height=\"4000\" src=\"\/ideas\/wp-content\/uploads\/sites\/4\/2024\/01\/Abstract-Location-RGB-Purple.png\" alt=\"\" class=\"wp-image-643\" style=\"width:200px;height:200px\" srcset=\"https:\/\/www.wework.com\/en-ZA\/ideas\/wp-content\/uploads\/sites\/12\/2024\/01\/Abstract-Location-RGB-Purple.png?w=4000 4000w, https:\/\/www.wework.com\/en-ZA\/ideas\/wp-content\/uploads\/sites\/12\/2024\/01\/Abstract-Location-RGB-Purple.png?resize=1536%2C1536 1536w, https:\/\/www.wework.com\/en-ZA\/ideas\/wp-content\/uploads\/sites\/12\/2024\/01\/Abstract-Location-RGB-Purple.png?resize=2048%2C2048 2048w, https:\/\/www.wework.com\/en-ZA\/ideas\/wp-content\/uploads\/sites\/12\/2024\/01\/Abstract-Location-RGB-Purple.png?resize=800%2C800 800w, https:\/\/www.wework.com\/en-ZA\/ideas\/wp-content\/uploads\/sites\/12\/2024\/01\/Abstract-Location-RGB-Purple.png?resize=1440%2C1440 1440w, https:\/\/www.wework.com\/en-ZA\/ideas\/wp-content\/uploads\/sites\/12\/2024\/01\/Abstract-Location-RGB-Purple.png?w=3000 3000w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p><strong><strong>Go to the Account Tab<\/strong><\/strong><\/p>\n\n\n\n<p>The account tab can be found on the far right of the bottom screen menu.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"h-step-3\"><strong><strong>Step 3<\/strong><\/strong><\/h2>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"4000\" height=\"4001\" src=\"\/ideas\/wp-content\/uploads\/sites\/4\/2024\/01\/People-Phonebooth-01-RGB-Purple.png\" alt=\"\" class=\"wp-image-645\" style=\"width:200px;height:200px\" srcset=\"https:\/\/www.wework.com\/en-ZA\/ideas\/wp-content\/uploads\/sites\/12\/2024\/01\/People-Phonebooth-01-RGB-Purple.png?w=4000 4000w, https:\/\/www.wework.com\/en-ZA\/ideas\/wp-content\/uploads\/sites\/12\/2024\/01\/People-Phonebooth-01-RGB-Purple.png?resize=1536%2C1536 1536w, https:\/\/www.wework.com\/en-ZA\/ideas\/wp-content\/uploads\/sites\/12\/2024\/01\/People-Phonebooth-01-RGB-Purple.png?resize=2048%2C2048 2048w, https:\/\/www.wework.com\/en-ZA\/ideas\/wp-content\/uploads\/sites\/12\/2024\/01\/People-Phonebooth-01-RGB-Purple.png?resize=800%2C800 800w, https:\/\/www.wework.com\/en-ZA\/ideas\/wp-content\/uploads\/sites\/12\/2024\/01\/People-Phonebooth-01-RGB-Purple.png?resize=1440%2C1440 1440w, https:\/\/www.wework.com\/en-ZA\/ideas\/wp-content\/uploads\/sites\/12\/2024\/01\/People-Phonebooth-01-RGB-Purple.png?w=3000 3000w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p><strong><strong>Click Building Guide<\/strong><\/strong><\/p>\n\n\n\n<p>Once you click into Building Guide, click into the Building Information tab and call the <em>emergency hotline<\/em> listed in the <strong><em>In<\/em><\/strong> <strong><em>Case of Emergency<\/em><\/strong>section.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\"><\/h2>\n\n\n\n<p>On a desktop? Simply log into the <a href=\"https:\/\/members.wework.com\/en-ZA\/\" href=\"https:\/\/members.wework.com\/en-ZA\/\">Member Network<\/a> and find the emergency section on the right of your homescreen.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-\"><\/h2>\n\n\n\n<p class=\"has-medium-font-size\">To protect your privacy and maintain security, we may ask you to provide certain information to verify your identity before responding to certain requests.\u00a0<\/p>\n\n\n\n<p style=\"font-size:15px\">With your consent, we may send you a one-time-only text to the mobile number associated with your membership account for purposes of verifying your identity. By consenting to receive a text, you confirm that you are authorised to use the mobile number associated with your account and acknowledge that standard message and data rates may apply.\u00a0<\/p>\n\n\n\n<p class=\"has-small-font-size\"><em>Please note that if you do not have a mobile number associated with your membership account, we will not be able to send you a text to verify your identity.<\/em><\/p>\n","protected":false},"featured_media":0,"template":"","class_list":["post-644","landing_page","type-landing_page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>WeWork Security Assistance - Ideas (en-ZA)<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wework.com\/en-ZA\/ideas\/info\/security-assistance\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"WeWork Security Assistance\" \/>\n<meta property=\"og:description\" content=\"Locked out or have an urgent matter to report? 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