{"id":3406,"date":"2021-03-01T12:54:33","date_gmt":"2021-03-01T17:54:33","guid":{"rendered":"https:\/\/www.wework.com\/en-GB\/ideas\/?p=3406&#038;preview=true&#038;preview_id=3406"},"modified":"2021-06-24T15:19:40","modified_gmt":"2021-06-24T15:19:40","slug":"five-insights-about-the-future-of-flexible-work","status":"publish","type":"post","link":"https:\/\/www.wework.com\/en-GB\/ideas\/research-insights\/expert-insights\/five-insights-about-the-future-of-flexible-work","title":{"rendered":"Five insights about the future of flexible work"},"content":{"rendered":"<div class=\"toc\"><div class=\"toc-title ray-text--monospace\">IN THIS STORY<\/div><a class=\"toc-item\" href=\"#flexibility-is-key-to-both-scale-and-happiness\">Flexibility is key to both scale and happiness<\/a><a class=\"toc-item\" href=\"#hub-and-spoke-is-the-new-hq\">Hub-and-spoke is the new HQ<\/a><a class=\"toc-item\" href=\"#offices-are-going-on-demand\">Offices are going on-demand<\/a><a class=\"toc-item\" href=\"#collaboration-thrives-in-person\">Collaboration thrives in person<\/a><a class=\"toc-item\" href=\"#the-traditional-lease-model-needs-to-evolve\">The traditional lease model needs to evolve<\/a><\/div><!DOCTYPE html PUBLIC \"-\/\/W3C\/\/DTD HTML 4.0 Transitional\/\/EN\" \"http:\/\/www.w3.org\/TR\/REC-html40\/loose.dtd\">\n<html><body><p>The COVID-19 pandemic has permanently transformed how and <a href=\"https:\/\/www.wework.com\/en-GB\/tomorrow?utm_source=ideas&amp;utm_medium=article&amp;utm_campaign=BTW_THTW&amp;utm_content=Insights\" href=\"https:\/\/www.wework.com\/en-GB\/tomorrow?utm_source=ideas&#038;utm_medium=article&#038;utm_campaign=BTW_THTW&#038;utm_content=Insights\">where employees work<\/a>. A <a href=\"https:\/\/www.flexjobs.com\/blog\/post\/remote-work-statistics\">recent survey by FlexJobs<\/a> found that 65 per cent of workers want to be full-time remote even as offices open back up, and an additional 31 per cent want to have an approach that blends remote and in-office time. Attracting top-tier talent will require that employers create both flexible work schedules <em>and<\/em> <a href=\"\/en-GB\/ideas\/office-design-space\/what-is-flexible-office-space-workspace\">flexible work spaces<\/a>, a hybrid future that will spur companies to embrace new ways of thinking.<\/p>\n\n\n\n<p>WeWork CEO Sandeep Mathrani recently sat down with <em>The Economist<\/em>&rsquo;s Jan Piotrowski to discuss the future of flexible work and how companies like WeWork can play a vital role in ushering in the next era of work. Here are some key takeaways from the conversation.&nbsp;<\/p>\n\n\n<noscript class=\"ninja-forms-noscript-message\">\n\tNotice: JavaScript is required for this content.<\/noscript>\n<div class=\"wp-block-ninja-forms-form\"><div id=\"nf-form-4-cont\" class=\"nf-form-cont  has-title\" aria-live=\"polite\" aria-labelledby=\"nf-form-title-4\" aria-describedby=\"nf-form-errors-4\" role=\"form\">\n\n    <div class=\"nf-loading-spinner\"><\/div>\n\n<\/div>\n<\/div>        <!-- That data is being printed as a workaround to page builders reordering the order of the scripts loaded-->\n        <script>var formDisplay=1;var nfForms=nfForms||[];var form=[];form.id='4';form.settings={\"objectType\":\"Form Setting\",\"editActive\":true,\"title\":\"\\u200bRethinking your workspace?\",\"created_at\":\"2019-04-11 13:47:36\",\"form_title\":\"Contact us about 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               <script id=\"nf-tmpl-cell\" type=\"text\/template\">\r\n            <nf-fields>\r\n        <\/script>\r\n\r\n        <script id=\"nf-tmpl-row\" type=\"text\/template\">\r\n            <nf-cells>\r\n        <\/script>\r\n\r\n        \n\n\n<h2 class=\"wp-block-heading\" id=\"flexibility-is-key-to-both-scale-and-happiness\"><strong>Flexibility is key to both scale and happiness<\/strong><\/h2>\n\n\n\n<p>As <a href=\"https:\/\/www.wework.com\/ideas\/worklife\/how-to-work-from-home\">work from home<\/a> quickly transformed from a covetable perk to a pandemic-driven global necessity, employees realised that reduced or non-existent <a href=\"https:\/\/www.wework.com\/ideas\/worklife\/can-you-safely-commute-to-the-office-during-the-covid-19-pandemic\">commutes<\/a> and more time with their families were welcome side benefits. But WFH isn&rsquo;t without its issues; <a href=\"https:\/\/hbr.org\/2020\/03\/a-guide-for-working-from-home-parents\">childcare<\/a> inequities, <a href=\"https:\/\/www.fastcompany.com\/90554935\/the-red-flag-signs-you-may-be-burning-out-while-working-from-home\">burnout<\/a>, and <a href=\"https:\/\/www.forbes.com\/sites\/adigaskell\/2020\/05\/11\/is-a-blurred-work-life-balance-the-new-normal\/\">increasingly blurred lines between work<\/a> and leisure revealed that the ideal solution is actually something between the two poles.&nbsp;<\/p>\n\n\n\n<p>&lsquo;The word people use a lot right now is <em>hybrid<\/em>,&rsquo; Mathrani told <em>The Economist<\/em>. &lsquo;You work from home two or three days a week and [from] the office two or three days a week. Flexibility is a value proposition that has been accelerated dramatically.&rsquo;&nbsp;&nbsp;<\/p>\n\n\n\n<p>Flexibility is also <a href=\"\/en-GB\/ideas\/growth-innovation\/six-enterprise-companies-that-are-reinventing-the-office\">how companies will scale<\/a> in the future, Mathrani said. Office upsizing won&rsquo;t be done in plateaued stages anymore, where you graduate from one tier of square footage to another while signing multi-year leases that you may outgrow before the term is up. Instead, employers will adopt a more dynamic office solution that can grow &ndash; and shrink &ndash; with their needs.&nbsp;<\/p>\n\n\n\n<p>&lsquo;WeWork&rsquo;s core value proposition is flexibility,&rsquo; Mathrani said. &lsquo;We&rsquo;re flexible in how much space you take. You have flexibility in the amount of time you take. And we&rsquo;re flexible in portability of cost, which means if you&rsquo;re with us in London and you need to move people to Manchester, you can do that without having to duplicate your cost.&rsquo;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"hub-and-spoke-is-the-new-hq\"><strong>Hub-and-spoke is the new HQ<\/strong><\/h2>\n\n\n\n<p>Even before the pandemic, <a href=\"https:\/\/www.forbes.com\/sites\/jackkelly\/2019\/10\/28\/jpmorgan-is-continuing-the-alarming-trend-of-moving-thousands-of-well-paid-jobs-out-of-new-york-citythis-does-not-bode-well-for-workers-on-wall-street\/\">marquee employers were beginning<\/a> to downsize their mega offices in places like New York in favour of smaller locations distributed across different markets. Top-notch employees didn&rsquo;t just want to live in major metropolitan areas anymore; they were choosing places like Austin, Denver, Charlotte and Nashville. Hence, the <a href=\"\/en-GB\/ideas\/office-design-space\/the-hub-and-spoke-model-as-demonstrated-by-wework\">hub-and-spoke model<\/a> is <a href=\"\/en-GB\/ideas\/office-design-space\/eight-flexible-workspace-trends-from-real-estate-leaders\">fast becoming a global trend<\/a> as teams are becoming more distributed and employees are making career decisions based on where they want to live instead of where the global headquarters is located.&nbsp;<\/p>\n\n\n\n<p>Mathrani uses London as a prime example of how the office ecosystem is becoming more geographically spread out, and how WeWork provides a turnkey solution for companies looking to embrace the hub-and-spoke model. &lsquo;You have a hub in central London and then have <a href=\"https:\/\/www.wework.com\/ideas\/office-design-space\/the-wework-architect-designing-collaboration-hubs\">collaboration spokes<\/a> in Waterloo and Paddington,&rsquo; he said. &lsquo;We see companies like ourselves that can serve these large enterprise clients in that model&hellip; And we effectively become those spokes within the city [for those clients].&rsquo;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"offices-are-going-on-demand\"><strong>Offices are going on-demand<\/strong><\/h2>\n\n\n\n<p>Office space has been a static asset for more than a century: you commute to the same space and sit at the same desk every day. But Mathrani believes tomorrow&rsquo;s offices will be more dynamic and digital, opening the door to a more on-demand office for global workforces.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-body_horizontal is-style-default\"><img decoding=\"async\" src=\"\/ideas\/wp-content\/uploads\/sites\/4\/2021\/03\/Web_150DPI-20210123-Gotham-Center-Brand-Shoot-Shot-6-0009_final_v1-800x571.jpg\" alt=\"\" class=\"wp-image-3000029475\"><figcaption><a href=\"https:\/\/www.wework.com\/en-GB\/buildings\/gotham-center--new-york-city--NY\" href=\"https:\/\/www.wework.com\/en-GB\/buildings\/gotham-center--new-york-city--NY\">WeWork Gotham Center<\/a> in Long Island City, NY.<\/figcaption><\/figure>\n\n\n\n<p>&lsquo;COVID allowed us to digitise our property by creating an <a href=\"https:\/\/www.wework.com\/en-GB\/workspace\/on-demand\/all-access\" href=\"https:\/\/www.wework.com\/en-GB\/workspace\/on-demand\/all-access\">All Access card<\/a>,&rsquo; he said. &lsquo;All Access gives a client access to hundreds of WeWork locations globally, and you can <a href=\"https:\/\/www.wework.com\/info\/wework-on-demand\">book on demand<\/a> by the hour, day, week, or you can get a subscription model. We&rsquo;ve started [to develop] the ability to completely change the way people think about coming back to work.&rsquo;&nbsp;<\/p>\n\n\n\n<p>Tomorrow&rsquo;s flexible office, then, may become more responsive to the needs of individual companies and employers, and usher in a new type of working that leaves the fixed office ecosystem behind.&nbsp;&nbsp;&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"collaboration-thrives-in-person\"><strong>Collaboration thrives in person<\/strong><\/h2>\n\n\n\n<p>Even for those who have fully embraced remote work, there&rsquo;s a nagging feeling that something is missing when we&rsquo;re not all in the same room together. The dearth of physical collaboration has <a href=\"https:\/\/www.forbes.com\/sites\/joemckendrick\/2020\/10\/18\/work-from-home-fallout-productivity-up-innovation-down\/?sh=2cdfb3bf668d\">seen innovation stumble<\/a>. It&rsquo;s no wonder: those tiny, innovation-driving intellectual collisions that happen in office corridors and casual lunches are hard to replicate remotely.&nbsp;<\/p>\n\n\n\n<p>&lsquo;As the pandemic has endured longer, productivity has been hurt and innovation has also been hurt,&rsquo; Mathrani said. &lsquo;People want to come in [to the office] and collaborate and innovate. They&rsquo;re eager to come in and do that.&rsquo; According to a WeWork and brightspot strategy study on the <a href=\"\/en-GB\/ideas\/growth-innovation\/the-impact-of-working-from-home-on-collaboration\">impact of working from home on collaboration<\/a>, 90 per cent of people want to return to the office at least one day a week.&nbsp;<\/p>\n\n\n\n<p>Mathrani also noted that WFH hasn&rsquo;t been a universal boon to people&rsquo;s mental health &ndash; employees are <a href=\"https:\/\/hbr.org\/2021\/01\/help-your-team-beat-wfh-burnout\">feeling the effects of burnout<\/a>. Creating a physical <a href=\"\/en-GB\/ideas\/worklife\/how-to-keep-home-and-work-separate-while-working-remotely\">boundary between work life and home life<\/a> while still giving employees the flexibility they need could make for a more equitable future.&nbsp;<\/p>\n\n\n\n<p>&lsquo;People want to come back [into the office] because they need that break from their home. There are a lot of disturbances, there&rsquo;s no separation, there are mental health issues,&rsquo; he said. &lsquo;They really need that <a href=\"\/en-GB\/ideas\/office-design-space\/quiet-workspaces-to-find-focus-and-productivity\">quiet and peace<\/a> to be able to be efficient at work. And that&rsquo;s where that <a href=\"https:\/\/www.wework.com\/en-GB\/tomorrow\/get-started?utm_source=ideas&amp;utm_medium=article&amp;utm_campaign=BTW_THTW&amp;utm_content=Insights\" href=\"https:\/\/www.wework.com\/en-GB\/tomorrow\/get-started?utm_source=ideas&#038;utm_medium=article&#038;utm_campaign=BTW_THTW&#038;utm_content=Insights\">hybrid model comes in<\/a>.&rsquo;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"the-traditional-lease-model-needs-to-evolve\"><strong>The traditional lease model needs to evolve<\/strong><\/h2>\n\n\n\n<p>The pandemic has deeply impacted the bottom line for commercial property landlords and is compelling <a href=\"https:\/\/www.workdesign.com\/2020\/10\/heres-what-the-future-holds-for-cre-landlords-and-flexible-space-operators\/\">many to reconsider<\/a> the traditional lease model. &lsquo;Landlords need to provide shorter terms, and I believe they&rsquo;ll be creating their own flexible space because they need to keep their clients in place,&rsquo; said Mathrani.&nbsp;<\/p>\n\n\n\n<p>That transformation doesn&rsquo;t need to put landlords and companies like WeWork at odds, though, said Mathrani. &lsquo;We know how to <a href=\"https:\/\/www.wework.com\/info\/inspiring-workplace-productivity?utm_source=ideas&amp;utm_medium=article&amp;utm_campaign=BTW_THTW&amp;utm_content=Insights\">design these spaces<\/a>, we know how to build them, we know how to sell to smaller businesses, which isn&rsquo;t what a lot of companies do,&rsquo; he said. The symbiotic relationship between WeWork and landlords could bring a whole new wave of flexible spaces online in the coming years, accelerating a trend that&rsquo;s already been put into motion by the pandemic.<\/p>\n\n\n\n<p><em>T.M. Brown is a journalist, writer and podcast host based in New York.<\/em><\/p>\n<\/body><\/html>\n","protected":false},"excerpt":{"rendered":"<p>WeWork CEO Sandeep Mathrani speaks to &#8216;The Economist&#8217; about what tomorrow\u2019s offices and workforces look like<\/p>\n","protected":false},"author":2163,"featured_media":3408,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1430,1425],"tags":[43,1413,1420],"class_list":["post-3406","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-expert-insights","category-research-insights","tag-innovation","tag-real-estate-strategy","tag-flexible-space"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.4 (Yoast SEO v25.3.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Five insights about the future of flexible work - Ideas (en-GB)<\/title>\n<meta name=\"description\" content=\"WeWork CEO Sandeep Mathrani speaks to &#039;The Economist&#039; about what tomorrow\u2019s offices and workforces look like.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.wework.com\/en-GB\/ideas\/research-insights\/expert-insights\/five-insights-about-the-future-of-flexible-work\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Five insights about the future of flexible work\" \/>\n<meta property=\"og:description\" content=\"WeWork CEO Sandeep Mathrani speaks to &#039;The Economist&#039; about what tomorrow\u2019s offices and workforces look like.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.wework.com\/en-GB\/ideas\/research-insights\/expert-insights\/five-insights-about-the-future-of-flexible-work\" \/>\n<meta property=\"og:site_name\" content=\"Ideas (en-GB)\" \/>\n<meta property=\"article:published_time\" content=\"2021-03-01T17:54:33+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-06-24T15:19:40+00:00\" \/>\n<meta name=\"author\" content=\"T.M. 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